
The attention to detail with personal care is amazing. Dad couldn't be in a better place.Gary C(Son of Resident/Service User)

I would recommend this home to anyone. Thank you and congratulations to all the staff.Maurice H(Husband of Resident/Service User)

He enjoy the food and was very comfortable in his spacious room.Christine H(Daughter of Resident/Service User)

The attention to detail with personal care is amazing. Dad couldn't be in a better place.Gary C(Son of Resident/Service User)

I would recommend this home to anyone. Thank you and congratulations to all the staff.Maurice H(Husband of Resident/Service User)

He enjoy the food and was very comfortable in his spacious room.Christine H(Daughter of Resident/Service User)

Sharing grounds with Autumn Vale, Heath Lodge is a period Tudor style residential and nursing care home set in stunning landscaped gardens in Welwyn. Heath Lodge offers first class care for residents. Each resident enjoys unique, personalised care, built around them and designed to make their stay at the home as enjoyable and fulfilling as possible.
Contact the home for information and you’ll find a huge range of facilities on offer,...
Care Provided by Heath Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Heath Lodge for full pricing details and T&Cs.
Contact Heath Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Mihaela Constantinescu(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Visiting
- No restricted visiting hours weekend visit- allowed
Parking
- Parking spaces available
Heath Lodge Reviews (148)
Heath Lodge has a Review Score of 9.8 (9.820) out of 10, based on 47 reviews in the last 2 years.
Over all time Heath Lodge has 148 reviews.
Staff and conditions in this care home I cant thank enough for the care they provide, also staff are fantastic with family, getting constant updates on health & well being.
Thank you for your kind feedback. We're so pleased to hear that you've felt well supported by our team and have been kept informed about your loved one's health and wellbeing. We know how important that reassurance is for families.
Thank you again for taking the time to share your experience.
Best wishes,Mihaela
This place has changed her life since being here , before coming here she was constantly in hospital for infections and bad health but for the past few months her health is absolutely great and that is because she is well looked after by everyone the whole team is amazing !!!
I would personally like to thank Nitha the nurse who takes extra special care and informs us with every detail about her health, appointments, and anything at all as she knows my wife and I worry about her.
Every member of staff are amazing .
We are so grateful our mother is in such a lovely place.
The manager Mihaella is very friendly and she will answer any questions we have nothing is too much for them
Highly recommended!!!!
It's wonderful to hear what a positive difference our team at Heath Lodge have made to your mother-in-law's health and wellbeing. Knowing that she is happy, well cared for and enjoying better health is exactly what we hope for each...
She was very poorly before she came here and since being here the staff have made her so happy, they assist her is every way, keep her company also daily activities.
The medical care from the nurses is outstanding!
The care from the carers is amazing
The food is delicious
I would personally like to thank Michaella the manager for always welcoming me and communicating with me to a very high standard, the nurses Anikka Carmen and all the nurses you are amazing
Also Melina you are a star i appreciate you,
Monica assistant manager thank you
Prince Bazil Smitta,Winnona and the gorgeous young lady that assists with activities (sorry my mum calls you sha sha )
Thank you all so much so sorry I can't remember all the names you are all amazing !
My mother doesn't want to leave and I feel confident that she has made a great choice.
Thank you for sharing such heartfelt feedback. It's wonderful to hear how much progress your mum has made and that she is feeling so happy and settled at Heath Lodge.
We're especially pleased to know that you feel confident in her care and have seen such a positive difference in her wellbeing...
I have found the service and support of the management and care workers here, exemplary. There is tremendous thoughtfulness and kindness in the support given to my friend, and the other residents. The willingness and efforts made to provide safe, supportive and pleasant environment/ambiance, is truly wonderful!
Thank you for your thoughtful review. I will be sure to share your kind words with my team.
My brother and I are so happy my mum stayed here, they have my mum the best and the most professional care, going from the office to the nurses and the carers. Mum had the best care ever.
Thank you for your lovely words. We're so pleased that your mum was cared for with such kindness and professionalism during her time at Heath Lodge.
It means a great deal to hear how supported you and your brother felt, and your kind feedback truly means so much to our whole team. Thank you again for taking the time to share this.
Best wishes,Mihaela
Congratulations on your CQC rating.
Pauline
It's wonderful to hear that the care and effort our team put into this special celebration stood out...
I was a resident for nearly 2 years, during which time I found everything to be excellent. I would recommend the home. The management and all the staff are excellent, and the quality of the meals are very good.
Thank you for sharing this, it's really lovely to hear from you.
We're so pleased your time at Heath Lodge was such a positive experience and that you felt well supported by the team throughout. It's especially nice to hear your kind words about the staff and the meals.
Thank you again for your recommendation, it really does mean a lot to everyone here.
Best wishes,Mihaela
Wonderful care home full of lovely people who cared for mum so well, me and my family cannot thank you all enough for the love and care you showed mum, everyone from the office to the care staff the cleaners, and Rosanna thank you from the bottom of our hearts for the love and care you showed mum we will never forget it.
Thank you so much for your heartfelt words. It truly means a great deal to all of us here at Heath Lodge.
We're so pleased that your mum was cared for with such love and kindness, and that this was felt across the whole team. Knowing how much that meant to you and your family is incredibly...
My aunty was admitted here 9'weeks ago for end of life care. I chose this care home as near to me so could visit easily. All the staff, the nursing staff, care manager and deputy that I spoke to on every visit were caring and kind and compassionate. Nothing was too much trouble. The other residents are well cared for and immaculate. My aunty was washed and cared for until her passing on Friday. The home prepared me and gave me updates all the time. The staff are so kind and my aunty felt safe and comfortable was heartened by the kindness shown.
Thank you for taking the time to write such a thoughtful review. It means a great deal to hear that your aunty was shown such kindness and compassion during her time at Heath Lodge. Knowing that you felt supported on every visit, and that the team were there for you with warmth and understanding,...
Love the staff, they are very kind and very grateful to them for looking after my father and doing an amazing job, lovely care home.
Thank you so much for your kind words about Heath Lodge. It's wonderful to hear that you feel your father is so well cared for and that the team's kindness has made a difference.
Wishing you all the best,Mihaela
The standard of care at Heath Lodge is excellent. The staff consistently looked after my mother with kindness, care and attention to detail. The facilities are of a high level and my mother was satisfied with the care she received. I would recommend Heath Lodge without hesitation.
Thank you so much for your kind words. We're delighted to hear that your mother felt well cared for and that our team's attention, kindness, and high standards made a positive difference. It's wonderful to know that you would recommend Heath Lodge and your feedback means a lot to the whole team!
Best wishes,Mihaela
Thanks to everyone.
Thank you for your review. I will be sure to pass your kind words on to Anand. Warm regards, Mihaela
The staff is very kind and attentive, ensuring every detail is cared for. My father felt very well, even after a short time, and we truly appreciate the support. The manager definitely deserves a 10.!"
What a lovely review, thank you for sharing your experience of our home! Best wishes, Mihaela.
Very good experience, my dad was well looked after. Food was amazing, and staff are very caring and helpful.
Thank you for taking the time to leave us a review and for your kind words. Best wishes, Mihaela
The care home was for my mother for assessment. It was clean, and the room and facilities were just what she needed. The staff were excellent - kind and nothing was too much trouble. The manager was especially caring and attentive. The food was very good, and the quality of the personal care was first class and dignified.
Thank you for your kind feedback. Best wishes, Mihaela
The care at the home is amazing. The staff are brilliant and always have time to care for the patient.
Thank you for your kind words. Best wishes, Mihaela
Dad was given respite care for 1 week, and we found the care given very good.
Thank you for choosing our home. Best wishes, Mihaela
I feel Sandra is well cared for, the staff look after Sandra in every way, I am very pleased.
Thank you for leaving us a review! Best wishes, Mihaela
The care they provide is amazing, always clean, and all workers are polite and always there to support family members.
Thank you for leaving us a review, and for your kind words. Best wishes, Mihaela
Dad was first in the respite area of the home. When we were told he needed permanent care, we knew we wanted it to be at Heath Lodge. This was because of the fantastic care. The friendly carers and the overall feel of what we had experienced in the respite area, and now he is a permanent resident. The fantastic care has continued. He had settled in better than we could of hoped. Always an activity he can get involved in, and the carers are superb. Thank you.
Thank you so much for your kind words, it is our pleasure to have your dad with us. Best wishes, Mihaela
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (0)
- 17 Jul 2026
Father’s Day gave us the perfect opportunity to celebrate the wonderful fathers and father figures who are part of our Heath Lodge family. It was a lovely afternoon that brought...
- 13 Jul 2026
At Heath Lodge Care Centre, International Nurses Day gave our wonderful residents the chance to say something they have wanted to for a long time… thank you. Rather than simply...
- 29 Apr 2026
Heath Lodge in Welwyn has been rated GOOD following its latest unannounced Care Quality Commission (CQC) inspection. The home received a GOOD rating across all five areas assessed: Safe, Effective,...
There are no upcoming events for Heath Lodge.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Heath Lodge.
Meet the Team (1)

I am dedicated to bringing both experience and passion to my role as Home Manager at Heath Lodge. I take great pride in creating a safe, supportive, and positive environment for both residents and staff. My focus is always on delivering high-quality care, fostering a strong team culture, and ensuring the well-being of everyone in our home.
Please don’t hesitate to reach out. I’m always happy to help.
Frequently Asked Questions about Heath Lodge
What types of Care is Heath Lodge registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Heath Lodge have?
There are 67 Single Rooms.
What are the Facilities & Services at Heath Lodge?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Heath Lodge to the centre of Welwyn?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heath Lodge to verify any information. View our terms and conditions. Heath Lodge has an Enhanced Service -more info.