What types of Care is Claremont registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Claremont?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Claremont to the centre of Margate?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Claremont care home, 6 Lower Northdown Avenue, Cliftonville, Margate, Kent CT9 2NJ

Claremont

6 Lower Northdown Avenue, Cliftonville, Margate CT9 2NJ

8.2 2 Reviews

Care Provided

Primary Care Categories

Older Person Care
Dementia

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Dementia Residential Care
For a maximum of 17 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room

Funding & Fees

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Good to Know

Owner

Hope Care Ltd

Person in charge

Promise Igbinedion (Manager)

Local Authority / Social Services

Kent County Council

Admission Criteria

Ages 65+

Care Home Design/Build

Purpose Built: No
Last Refurbishment: 2002

Room Information

Single Rooms (17)

Parking

Unrestricted

Current Review Score: 8.2 (8.211)

Overview of Review Score

The Review Score of 8.2 (8.211) out of 10 for Claremont is based on a) the Average Rating and b) the number of positive Reviews.

a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

The Average Rating of 4.917 for Claremont is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

The 3.294 Points relating to the number of positive Reviews for Claremont is based on 1 positive Reviews in the last 24 months and is calculated as per below:

The 5 points available are broken down as follows:
- i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
- ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4. 1 Positive Reviews ÷ 3.4 = 0.294
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Claremont Reviews (2)

8.2

Claremont has a Review Score of 8.2 (8.211) out of 10, based on 1 reviews in the last 2 years. Over all time Claremont has 2 reviews.

Order by:

Review from Paula C (Daughter of Resident) published on 24 July 2024
Submitted via Website • Report

Overall Experience

Mum was a resident at the Claremont for 22 months. It is a small home with a lovely personal feel. It has hardly any staff turnover and this helps relationships develop which ensures great continuation of care. Communication was always good and as a family, we too felt supported. It is spotlessly clean,

a calm environment, and always full of fun and laughter. Mum was respected and cared for very well and her experience was a positive one. The management has such an active role and has created a real home from home. I wouldn't have any hesitation recommending the Claremont.

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelle R (Daughter of Resident) published on 26 December 2022
Submitted via Website • Report

Mum has been in Claremont for about 4 & 1/2 years now she is well cared for and quite well considering her Alzheimers. She is treated with respect and seems very happy there. The management and staff are always helpful and keep us up to date on a weekly basis, regarding mum's health and soon inform

us of any problems. Seeing her settled, happy and cared for is such a relief as we know she is safe.

Claremont