What types of Care is Green Gables registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Green Gables have?

There are 14 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Green Gables?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Green Gables to the centre of Margate?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Green Gables care home, 6 Northdown Avenue, Cliftonville, Margate, Kent CT9 2NL

Green Gables

6 Northdown Avenue, Cliftonville, Margate CT9 2NL

7.9 4 Reviews

Care Provided

Type of Service

For a maximum of 18 Service Users

Primary Care Categories

Older Person Care

Length of Stay

Permanent Care
Respite Care

Other Care Provided

Parkinson's Disease
Stroke
Palliative / End of Life Care
Acquired Brain Injury (ABI)
Day Care

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Stairlift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access

Good to Know

Owner

Green Gables Care Ltd

Person in charge

Tracy Visagie (Managers)

Local Authority / Social Services

Kent County Council

Admission Criteria

Ages 65+

Care Home Design/Build

Purpose Built: No
Last Refurbishment: 2021

Room Information

Single Rooms (14)
Couples/Companion Rooms (2)

Review from Gregory H (Son of Resident) published on 22 October 2024 Submitted via Website • Report

Overall Experience

My mother, who is 101, was referred to Green Gables for respite after a fall. I cannot praise the set-up and the staff more highly. The staff were all kind and attentive and the food was excellent. My mother was reluctant to leave! Many thanks to all.

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Review from Marie R (Daughter of Resident) published on 30 August 2024 Submitted via Website • Report

Overall Experience

We are really impressed at the level of great care the staff have offered my mum. They have made her comfortable and stable in her surroundings Thank you Green Gables keep up the good work.

Reply from Annette Zammit, Owner at Green Gables

Thank you so much for your lovely review, we always strive to provide excellent levels of care and support.

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Review from Jennifer B (Granddaughter of Resident) published on 12 August 2024 Submitted via Website • Report

Overall Experience

Arrived to find nan sitting in the communal area in urine-drenched clothes and very distressed. She had been telling staff that she needed the toilet but they were having a staff meeting so told her that she would have to wait! Even when we approached them to request that they supported her they started

by trying to tell us the same, i.e., that she would have to wait. Clearly, someone thought better of the decision, probably just because we were there, and decided to make some staff available to change her. But she was already distressed and humiliated. I cannot believe that elderly people who are vulnerable and defenceless can be treated like this. Unfortunately, standards in this establishment have reduced dramatically in the past couple of years. It was not so long ago that mice were eating nan's biscuits that were kept in the drawer of her bedside cabinet.

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Review from Nancy S (Niece of Resident) published on 27 December 2023 Submitted via Website • Report

Overall Experience

Green Gables was not a luxury hotel but the attention and care given to my uncle was simply 'the best' during the final two weeks of his life. I was welcomed on each and every visit I made and nothing was too much trouble.
The staff were busy but they gave my uncle the comfort, safety and respect

he needed.
For that, I am and always will be grateful. You all deserve medals for the work you do.

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Green Gables Reviews (4)

7.9

Green Gables has a Review Score of 7.9 (7.897) out of 10, based on 4 reviews in the last 2 years.
Over all time Green Gables has 4 reviews.

Order by:

Total of 4, showing 1-4

Current Review Score: 7.9 (7.897)

Overview of Review Score

The Review Score of 7.9 (7.897) out of 10 for Green Gables is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 3.8 out of 5 from 4 Reviews in the last 24 months.
The score for the number of positive Reviews is 4.1 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.814 for Green Gables is calculated as follows: ( (27 Excellents x 5) + (4 Goods x 4) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 43 Ratings = 3.814
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.083 Points relating to the number of positive Reviews for Green Gables is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6. 3 Positive Reviews ÷ 3.6 = 0.833
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.