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Park View Care Centre

Field View, Park Farm, Ashford, Kent TN23 3NZ
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Everyone is so helpful and friendly, but most importantly, the care Mum has received is outstanding.Annie V(Daughter of Resident/Service User)
Park View Care Centre, Ashford
Grandad enjoys coming to the activities both in-house and family events.S R(Granddaughter of Resident/Service User)
Park View Care Centre, Ashford
Their attention to detail was second to none and nothing was too much trouble.M U(Wife of Resident/Service User)
Park View Care Centre, Ashford

Welcome to Park View Care Centre in Ashford, where compassionate Nursing and Dementia care are delivered with a person-centred approach. The dedicated team of nurses, carers, and support staff are committed to providing individualised care that respects each resident’s unique needs, ensuring they feel valued, supported, and empowered to enjoy a fulfilling life.

A key aspect of their care philosophy is the specialist Dementia Team, who are highly trained in dementia...  

Care Provided by Park View Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,800From £1,980
Residential Dementia CareFrom £1,750From £1,925
Nursing CareFrom £1,800From £1,980

*All fee’s are based on a pre-admission assessment conducted by the team at Park View Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

Contact Park View Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Darren Humby(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (88)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Park View welcome visitors to Park View Care Centre. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Park View Care Centre Reviews (129)

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9.8

Park View Care Centre has a Review Score of 9.8 (9.770) out of 10, based on 51 reviews in the last 2 years. Over all time Park View Care Centre has 129 reviews.

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Showing 129 reviews matching selected criteria
Review from Alice Y (Granddaughter of Resident) published on 12 February 2026 Submitted via Website
Overall Experience

The staff here are so welcoming and friendly. The unit very clean and the patients are well cared for. There is plenty of opportunity's for the patients to still be as independent as they can be and the support from the staff is fantastic. They run activities and keep the patients occupied well. I am very pleased with the service they provide.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you for your lovely review. We're so pleased to hear that you've found the team welcoming and supportive. It's wonderful to know the opportunities for independence and the range of activities are making a positive difference. Your kind words mean a great deal to us all.

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Review from Maria J (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card
Overall Experience

My mother was at Park View for over 4 years. Initially, the experience was not so good, and she had several falls, had to go to A&E, and this set her back. Management at the time was weak, but she was well cared for by the staff. There was a subsequent high turnover in the manager position, but this stabilised and the current post holder is doing an excellent job. Throughout my mum's stay, the staff have been kind and loving. At the end, the experience was exceptional, and the kindness and support I received was overwhelming.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you for your thoughtful and honest review. We're pleased to hear that the kindness and dedication of the team made such a positive difference throughout your mum's time with us. Your recognition of the improvements made over the years, and your kind words about the support you received, mean...  

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Review from Susan M (Sister of Resident) published on 6 January 2026 Submitted via Postal Card
Overall Experience

We are so pleased that we chose Park View Care Home for our brother's care. All of the staff are caring and seem to remember everyone's name. He always seemed to be very happy there, which was such a relief to us as a family. When he was on end-of-life care, we stayed with him constantly with lots of family visiting. Everyone was so lovely, even offering us good food and drinks.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you for your kind and heartfelt review. We're honoured that you chose Park View Care Home for your brother's care and are so pleased to hear he was happy and well supported. It means a great deal to know that you and your family felt cared for and welcomed during such a difficult time-your words will be shared with the whole team.

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Review from M C (Husband of Resident) published on 29 December 2025 Submitted via Postal Card
Overall Experience

I'm very pleased how he's settled in, he's smiley and very settled. Happy.

Reply from David Martins, Director of Sales and Marketing at Park View Care Centre

Thank you for your kind review and we are glad that he has settled well and happy.

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Review from David J (Husband of Resident) published on 19 December 2025 Submitted via Postal Card
Overall Experience

My wife has been a resident at Park View Care Centre for over a year. I am very pleased with the care and attention she has received in that time. The management, nursing and caring staff are very friendly and keep her amused. The food is excellent, just like home-cooked. Her room is regularly cleaned and well-maintained. The room overlooks the garden, so she is able to watch the birds and squirrels foraging in the garden.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you for your kind and thoughtful review. We're so pleased to hear that your wife has been happy and well cared for, and that you've been pleased with the support from our team. It's lovely to know she enjoys the food, activities, and her garden view-your feedback means a great deal to everyone at Park View Care Centre.

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Review from Tina H (Daughter-in-law of Resident) published on 18 December 2025 Submitted via Postal Card
Overall Experience

I cannot praise the staff enough at Ashford Park View Care Home. From the manager down to maintenance, cooks, cleaners, carers, office staff and entertainment crew, they all work so hard to make it a lovely home for the residents. My mother-in-law was happy there from the time she walked in the door. Excellently run, and bright and airy.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you so much for your wonderful review. We're delighted to hear how valued and supported you and your mother-in-law felt with us. Your kind words about the entire team-from management to maintenance, catering, care, and activities-mean a great deal and truly reflect the teamwork that goes into creating a warm, happy home.

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Review from Debbie P (Daughter of Resident) published on 3 November 2025 Submitted via Postal Card
Overall Experience

Lovely, friendly atmosphere.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you for your kind words. We're so pleased to hear you've felt the warm and friendly atmosphere-it means a lot to the whole team.

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Review from I D (Nephew of Resident) published on 28 October 2025 Submitted via Postal Card
Overall Experience

Staff and management all interact with the residents, on an ongoing basis. Any points made, such as food, are considered, and have been improved as requested.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you for your kind feedback. We're so pleased to hear that you've found the team responsive and engaged with residents, and that suggestions are listened to and acted upon. Your comments mean a great deal and will be shared with everyone here.

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Review from Sarah C (Sister of Resident) published on 16 October 2025 Submitted via Postal Card
Overall Experience
A wonderfully caring and supportive environment led by a truly committed and thoroughly professional manager whose high standards and expectations clearly permeate the whole home and its staff.

The improvement in my brother's mental and emotional wellbeing whilst at the centre was a joy to see. I wouldn't hesitate to recommend it here - definitely a 'home that cares' rather than just a care home.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you for your wonderful review. We're so pleased to hear how much your brother has benefitted from his time at the home and that you've felt supported by our caring and dedicated team. Your kind words about the manager's leadership and the positive environment mean a great deal and will be shared with everyone here.

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Review from Andrew C (Resident / Service User) published on 7 October 2025 Submitted via Postal Card
Overall Experience

Most staff are great and the atmosphere is excellent. There is room for some improvement in the attitude and approach of some members of staff. My needs are very specific and initially some staff struggled - once they listened to me and followed my instructions things improved greatly.

Reply from Darren Humby, General Manager at Park View Care Centre

Dear Andrew, thank you so much for taking the time to share your feedback. We're really pleased to hear that you found the atmosphere at Park View to be excellent, creating a welcoming, positive environment is something our whole team takes great pride in.We're also delighted to know that once the...  

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Review from Billie C (Daughter-in-law of Resident) published on 6 October 2025 Submitted via Postal Card
Overall Experience

My review is that Park View Care Centre is incredible, they are so caring to not only the resident but us families too. Nothing is too much trouble, they are always around to help, the staff are very friendly and the place itself is very clean and very acceptable.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you for your lovely review. We're so pleased to hear that you've found Park View Care Centre to be caring and supportive for both residents and families. Your kind words about the friendly team and the home's cleanliness mean a great deal and will be shared with everyone here.

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Review from Margaret W (Friend of Resident) published on 4 September 2025 Submitted via Postal Card
Overall Experience

Excellent care home in all aspects. Manager/deputy manager friendly and very supportive and professional at all times. Friendly care staff and helpful. Settled resident in very quickly and made him feel at home very quickly.

Reply from Darren Humby, General Manager at Park View Care Centre

Thank you so much for taking the time to leave a review it means a great deal to all of the team. It is always lovely to hear about such a positive experience, our team strive to the best versions of themselves and ensure that your loved one is cared for to the highest standards, we try and ensure that all of our residents feel loved. Thank you again from everyone at Park View.

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Review from Sandra B (Daughter of Resident) published on 13 August 2025 Submitted via Postal Card
Overall Experience

I have been visiting my mother for the last 4 months and have always found the staff and management cannot do enough. Nothing is too much trouble. So I know that when I leave her after a visit that she is comfortable and safe with a professional team. I always look forward to my next visit.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you for your lovely review. We're so pleased to hear that you feel confident your mother is comfortable, safe, and well cared for. It means a great deal to know our team's efforts have given you such peace of mind, and we look forward to continuing to welcome you on your visits.

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Review from J S (Niece of Resident) published on 23 June 2025 Submitted via Postal Card
Overall Experience

My aunt was only with you for seven weeks but the care and dignity given was exemplary from the receptionist right through to the manager, including the handyman and domestics. I felt very comfortable leaving my loved one at Park View. Her final days went as well as they could, and the care and compassion and dignity displayed to both myself and my aunt could not be more comforting. Every need was met timely and courteously

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you so much for your kind and heartfelt words. We're truly sorry for your loss and are honoured to have supported your aunt during her time with us. It means a great deal to hear that you felt comforted and reassured by the care, compassion, and dignity shown by our entire team. Your feedback will be shared with everyone at Park View.

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Review from Ian C (Husband of Resident) published on 16 June 2025 Submitted via Website
Overall Experience
My wife was having a poor experience finding other residents in her room when she returned from activities. This was a set back to her well being as she had only recently been taking part in the fantastic and varied activities provided. This was quickly resolved by trusting her with her own door key.
This illustrates the kindness and helpfulness that we have been shown since my wife moved in to the dementia unit in January.

Every member of staff (and I really mean every) we have ever come into contact with has shown us nothing but kindness.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you so much for your thoughtful review. We're truly glad to hear that your wife's experience with us has been marked by kindness and support. It's wonderful that she's been enjoying our activities, and we're pleased we could quickly find a solution to help her feel more secure and comfortable...  

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Review from Gary W (Son of Resident) published on 27 May 2025 Submitted via Website
Overall Experience
My mum has only been in Park View Care Centre for 6 weeks. She was staying in a home before that for three years. The place itself is very nicely laid out with its own bistro where you can go have coffee, cakes and even a glass of wine. I have a feeling with the place when visiting that it has a tranquil atmosphere which gives you a nice relaxing mode. When my mum first went in she was uneasy but in the last two weeks she has settled down and it's been a long time since I have seen her smile, which she has been doing lately, she just seems relaxed not so anxious. My mum is encouraged to join in the activities, Enjoys going to the restaurant for lunch and dinner The staff and manager who are willing to work with you. I would recommend this place even if you just come and have a look.

My mum has vascular dementia and Alzheimer's and does not walk now so a lot of care is needed and I believe she is getting that care.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

"Thank you so much for taking the time to leave such a thoughtful review. We're so pleased to hear that your mum has settled in well at Park View Care Centre and is enjoying the tranquil atmosphere, the activities, and meals at our bistro. It's wonderful to know that you've seen a positive change...  

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Review from Christine M (Niece of Resident) published on 11 April 2025 Submitted via Website
Overall Experience
My 102 year old uncle came straight from hospital, and has settled quickly, through the care and attention he has received.

He so enjoys his food and has even put on a little weight, it's great to see him smile again

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Review from C C (Daughter of Resident) published on 26 March 2025 Submitted via Postal Card
Overall Experience

My mother was put onto end of life pathway in January. The staff thoroughly explained what this meant. Over the next few weeks all of the staff on oak helped my mum, caring for her kindly and making sure she was comfortable. Nothing was too much trouble. Mum was offered her favourite food to tempt her to eat. She has hand massages to relax her and staff went into her room more regularly to offer any help or support she wanted. It was the best care given kindly and with compassion.

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Review from Z R (Friend of Resident) published on 13 February 2025 Submitted via Postal Card
Overall Experience

I always feel welcome as a visitor! The staff are always polite and helpful to me. My friend's mother is always clean and the bed and room is clean and neat. Thank you.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you for your kind words. We're so pleased to hear you feel welcome when visiting and that you've noticed the care and attention given to your friend's mother. Your feedback means a lot to our team and is truly appreciated.

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Review from L C (Niece of Resident) published on 13 February 2025 Submitted via Postal Card
Overall Experience

Always a pleasant visit, the staff are friendly, teas and coffees and yummy cakes and treats on hand as always. Makes it a lovely social visit and not a visit of duty. Bringing back those special moments. I absolutely love the Bistro, you feel so at home and my uncle feels like he's been out for the day! "Always a lovely tidy home."

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you so much for your lovely review. We're delighted to hear that your visits feel warm, welcoming, and full of those special moments that matter most. It's wonderful to know the Bistro adds to that homely, social feel-and that your uncle enjoys it too! Your kind words mean a great deal to our team and will be proudly shared with everyone.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 April 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 26 Jul 2026

    Park View Care Centre is celebrating the achievements of its Head Chef, Julie Clark, after she reached the semi-finals of the prestigious National Association of Care Catering Care NACC Care...

  • 04 Jun 2026

    Park View Care Centre Celebrates ‘Good’ CQC Rating Across All Areas Following Inspiring Journey of Improvement The team at Park View Care Centre in Ashford is celebrating after receiving a...

  • 01 May 2026

    Residents and team members at Park View Care Centre in Ashford are celebrating a successful football season after proudly supporting Ashford United FC throughout the year. The nursing and dementia...

Upcoming Events

There are no upcoming events for Park View Care Centre.

Awards / Recognitions (7)

  • 13 Jun 2026Recipient: Park View Care Centre
  • 06 Nov 2021Recipient: RCH Care Homes Ltd
  • 05 Nov 2021Recipient: Park View Care Centre

Accreditations

There are no accreditations posted yet for Park View Care Centre.

Meet the Team (2)

Darren Humby
Darren HumbyJob Title:General Manager

With over 30 years of experience in healthcare, Darren brings a wealth of knowledge and compassion to Park View Care Centre.

A Registered Nurse by background, Darren has worked across a variety of specialities, both in the NHS and in private healthcare. His transition to private healthcare included leadership roles such as Care Services Manager and Registered Care Home Manager, where his passion for high-quality care continued to thrive.

Darren's dedication to care excellence has been recognised on the national stage, having twice won at the National Finals of the Great British Care Awards in the Frontline Leader and Care Home Manager categories.

At Park View, Darren is driven by a commitment to leading his team in a way that fosters growth and delivers the highest possible standards for residents. He believes that great care comes from great teamwork and that leadership and governance are key to helping his team become the best versions of themselves. Darren’s goal is to ensure that Park View Care Centre continues to be a place where both staff and residents thrive, with everyone working together to deliver the exceptional care that residents and their families expect.

"Every day, I’m inspired by the kindness and dedication I see in my team. Their desire to improve and create a better environment for our residents is what makes Park View such a special place to work. I’m proud to be part of a team that truly believes in making a difference, one day at a time."

Karen McCall
Karen McCallJob Title:Deputy ManagerJoined: 2016

With over 22 years of experience working in social care, Karen became a valued member of the Park View family when she join in 2016.

Over the years her role has changed and every role has had different things which Karen enjoys. 'A part of my role which I like is setting families minds at rest and that they have done what is best for a relative. The guilt people feel at placing loved ones in care can be huge! When they see their relative settled and happy it brings them a great deal of peace and it makes me feel proud that our team has helped them.'

Karen is also proud to be part of team who respect and care for each other.

When she is not at work Karen enjoys reading, she also loves ABBA and dancing. Most importantly, Karen loves spending time with her grand children who keep her very busy!

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