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Park View Care Centre

Field View, Park Farm, Ashford, Kent TN23 3NZ
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Everyone is so helpful and friendly, but most importantly, the care Mum has received is outstanding.Annie V(Daughter of Resident/Service User)
Park View Care Centre, Ashford
Grandad enjoys coming to the activities both in-house and family events.S R(Granddaughter of Resident/Service User)
Park View Care Centre, Ashford
Their attention to detail was second to none and nothing was too much trouble.M U(Wife of Resident/Service User)
Park View Care Centre, Ashford

Welcome to Park View Care Centre in Ashford, where compassionate Nursing and Dementia care are delivered with a person-centred approach. The dedicated team of nurses, carers, and support staff are committed to providing individualised care that respects each resident’s unique needs, ensuring they feel valued, supported, and empowered to enjoy a fulfilling life.

A key aspect of their care philosophy is the specialist Dementia Team, who are highly trained in dementia...  

Care Provided by Park View Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,800From £1,980
Residential Dementia CareFrom £1,750From £1,925
Nursing CareFrom £1,800From £1,980

*All fee’s are based on a pre-admission assessment conducted by the team at Park View Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

Contact Park View Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Darren Humby(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (88)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Park View welcome visitors to Park View Care Centre. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Park View Care Centre Reviews (129)

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9.8

Park View Care Centre has a Review Score of 9.8 (9.770) out of 10, based on 51 reviews in the last 2 years. Over all time Park View Care Centre has 129 reviews.

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Showing 129 reviews matching selected criteria
Review from Lisa B (Daughter of Resident) published on 6 December 2023 Submitted via Website
Overall Experience

My mum has been at Park View since October 2022. The care and attention she receives is outstanding and they look after her needs well. Unfortunately she is palliative; the receptionist and clinical lead nurse have kept me updated and informed throughout her time there, whether this is for admin or for updates to her care plan. The carers and the cleaners are extremely hard working and nothing is too much bother for them. I couldn't ask for a better place for my mum to spend her final days.

Reply from Abigail Draper, Marketing Manager at Park View Care Centre

Thank you for taking the time to leave a review. We value all feedback and it is lovely to hear about the experience you've had here at Park View Care Centre.

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Review from Sarah W (Daughter of Resident) published on 10 November 2023 Submitted via Website
Overall Experience
Highly recommend anyone with loved ones to educate yourself before using any care home. Specifically the expected inspection report. In the meantime, the first tier care standards tribunal document can be located on a government website.
I would not recommend or trust with my loved ones. And at the present time they have been legally prevented from any admissions without exceptional permission by the government agency CQC.

This review is made solely with the intent that those privately funded, are aware of the above. So they can be informed and show vigilance if required for their very vulnerable loved ones. These are all facts. I am sorry if it causes concern, but I’d rather service users / their loved ones know - I wish I had.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you for your feedback. We appreciate all feedback provided and value the opportunity to respond.

As illustrated from reviews on multiple media platforms, our team at Parkview remain dedicated to providing person-centred care, tailored to each individual. We are sorry to hear that this was not your experience on this occasion.

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Review from Kirsty B (Granddaughter of Resident) published on 4 October 2023 Submitted via Website
Overall Experience
My nan has been a resident at Park View for over a year now. She has dementia and is on the dementia unit. I cannot thank the staff at Parkview enough for the fantastic care they give my nan. She was not coping at home, even with a full care package and family support. Since being at Park View, my nan is so much happier. She has become much less agitated, and it feels like we have a little bit of Nan back. All the staff are amazing, they go above and beyond, not only for my nan but for us the family as well. Park View organise lots of activities and entertainment for the residents and my nan loves joining in. She also really enjoys the little trips out, especially when it involves going out for a cup of tea. The meals provided are of high quality and full of fresh vegetables, my nan loves them. My nan is very happy there and as a family we know she is getting the best of care.

Thank you to all the staff at Park View for becoming part of our family. You are all amazing.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you so much for your 5-star review of Park View Care Centre. It is so heart-warming to hear your feedback and we have ensured it has been passed on to the team at the home. We are dedicated to supporting those living with dementia and ensuing person-centred care and the support needed to lead a fulfilling and engaging lifestyle.

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Review from L R (Daughter of Resident) published on 18 September 2023 Submitted via Website
Overall Experience

Mum is happy and comfortable here. Ward staff are friendly, smiley and gentle. The reception are staff friendly, smiley and sociable. New manager so can’t comment about her but let’s hope she can meet targets and go above and beyond.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

Thank you for taking the time to leave a review about our home, we are glad your mum is happy and comfortable at Park View Care Centre.

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Review from Sheena H (Wife of Resident) published on 11 September 2023 Submitted via Postal Card
Overall Experience
He is well and truly settled, also eating well. The staff are always helpful, nothing is too much trouble.

The food has improved since the addition of a new chef.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

The team at Park View would like to thank you for taking the time to leave such a lovely review for the home. We're also really happy to hear your feedback about the new chef.

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Review from L P (Husband of Resident) published on 11 September 2023 Submitted via Postal Card
Overall Experience
I think my excellent rating ticks says it all!

I don't worry about my husband in this care home. That takes a great burden off my shoulders. He's happy and they do everything they can to keep him safe. Everyone is friendly and helpful. At times when I'm upset, they comfort me.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

We'd like to thank you for taking the time to leave a review for our home. It is so lovely to hear how much you the home has meant to you, we are so glad you're husband is happy at Park View Care Centre.

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Review from M J (Daughter of Resident) published on 5 September 2023 Submitted via Website
Overall Experience
We are very grateful with how you take good care of our mum.
Food is good.
Staff are friendly and very helpful.
Mum is happy, which makes us happy.
This new room is beautiful with the garden view.
We can now be daughters rather than carers.

Many thanks for all that you are doing.

Reply from Abigail Draper, Customer Relations Team at Park View Care Centre

We'd like to thank you for leaving such a lovely review about our home. It especially means a lot knowing that your mum is happy and how if has been a positive experience for you as a family as well.

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Review from Malcolm S (Son of Resident) published on 13 October 2022 Submitted via Postal Card
Overall Experience

My mother stayed for respite care from 07/07/2022 to 23/09/2022. During her stay, my family have been extremely happy with the care and compassion shown by all the staff. Every member of staff was always helpful and cheerful.

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Review from Julie P (Daughter of Resident) published on 25 August 2022 Submitted via Website
Overall Experience
I would like to thank the care and support of the team that looked after my dad in those final weeks/days.
It meant a lot to me and my brother.
I visited straight after work every day.
Dad was comfortable most of the time.
He was subbed and kept climbing out of bed because of confusion and the dignity of not wanting to relax and have accidents.
You did treat this with the highest possible respect and dignity.
Dad loved the view he had of the gardener mowing the grass and the wildlife, giving the birds and squirrels a biscuit.

Thank you.

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Review from M S (Husband of Resident) published on 29 March 2022 Submitted via Postal Card
Overall Experience

I was not sure that we were making the right decision at the beginning. But very soon realised that my wife was getting the best of care. She was comfortable and safe, cared for by a happy and caring group of professional staff. I myself was also treated kindly and professionally. Every one of your staff are a credit to your professionalism. I thank you all.

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Review from A G (Daughter of Resident) published on 26 March 2022 Submitted via Postal Card
Overall Experience

At the height of the Covid pandemic, recently widowed, my mother was admitted (without our immediate knowledge) to Park View. Initially, no visit was permitted, then later, only with full PPE. This was understandably a bewildering and distressing time for her. In the subsequent seven months until her death, her emotional and physical state turned around completely and she died very content and well cared for by members of the Park View community. The dedicated and delightful staff at Park View take every step possible to entertain and socialise the residents and we cannot thank them enough for what they did.

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Review from Jon B (Son of Resident) published on 4 January 2022 Submitted via Website
Overall Experience
Mum was in the care of Park View for about a year following hospitalisation after a series of falls caused by an underlying condition.
The staff team were always caring and professional and understood mum's specific needs. She had access to the district nurse and a visiting GP as part of her continuing care in addition to access to appointments with a chiropodist and hairdresser when she wanted to look and feel her best for herself or visitors.

Mum has recently moved to an alternative placement to be closer to friends and family, but I would like to thank all of the staff at Park View for their commitment to making mum's stay with them comfortable and caring.

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Review from B P (Son of Resident) published on 6 August 2021 Submitted via Postal Card
Overall Experience

The care and respect given to my mother during her 6-week stay was excellent. Staff were aware and very considerate towards mums care and needs. Excellent Covid precautions at every visit. Very grateful for the rehab mum had which has allowed her to return home.

Reply from Robi Chowdhury, Senior Marketing Officer at Park View Care Centre
Thank you so very much for your review. It was our pleasure to look after Mum

With best wishes.

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Review from Tina M (Next of Kin) published on 3 August 2021 Submitted via Postal Card
Overall Experience

My uncle had the best care at the end he was really looked after nothing was too much trouble with the staff.

Reply from Robi Chowdhury, Senior Marketing Officer at Park View Care Centre
Thank you, Tina, for your kind words, and your review has been passed onto the team who looked after your Uncle.

With best wishes.

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Review from Maria H (Daughter of Resident) published on 19 May 2021 Submitted via Postal Card
Overall Experience

All staff are extremely kind, helpful and friendly.

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Review from Robert M (Son of Resident) published on 15 April 2021 Submitted via Website
Overall Experience

Staff are always so friendly and helpful. Even through covid, they have been helpful, caring and understanding. They have taken care of my mum and assisted in me being able to visit and kept informed on how she is doing.

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Review from Michael D (Son of Resident) published on 15 February 2021 Submitted via Postal Card
Overall Experience

From the moment my father was admitted, he received excellent care. He was treated with dignity and compassion. We felt the staff really wanted to look after him and us as a family. We would recommend this home to anyone in a similar position to our family.

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Review from Gillian B (Daughter of Resident) published on 6 January 2021 Submitted via Website
Overall Experience

Unfortunately, my mum only had a very short time at Park View. I can only say thank you so much to all the amazing staff for making the final days of her life as comfortable as possible, your kindness to us at such a sad time was so appreciated. Had she had longer with you I'm sure she would have been very happy.

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Review from Frances L (Granddaughter of Resident) published on 6 January 2021 Submitted via Website
Overall Experience

My grandma had a very short time at Park View but the time she had was comfortable and caring. The staff were incredible, especially as they are having to cope with Covid restrictions, they were very supportive through my grandma’s end of life. A very sad time but made very comforting and dignified by the staff there. I would not hesitate to recommend this home. Thank you.

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Review from Julie W (Daughter of Resident) published on 6 November 2020 Submitted via Postal Card
Overall Experience

My Mum has been a resident of Park View for almost two years and in that time, has been treated with the utmost respect, dignity and above all care. Especially in these recent uncertain times, she is very happy there and is always praising the quality of the food! Nothing is too much trouble for all the lovely staff. I would highly recommend Park View Care Centre.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 April 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 26 Jul 2026

    Park View Care Centre is celebrating the achievements of its Head Chef, Julie Clark, after she reached the semi-finals of the prestigious National Association of Care Catering Care NACC Care...

  • 04 Jun 2026

    Park View Care Centre Celebrates ‘Good’ CQC Rating Across All Areas Following Inspiring Journey of Improvement The team at Park View Care Centre in Ashford is celebrating after receiving a...

  • 01 May 2026

    Residents and team members at Park View Care Centre in Ashford are celebrating a successful football season after proudly supporting Ashford United FC throughout the year. The nursing and dementia...

Upcoming Events

There are no upcoming events for Park View Care Centre.

Awards / Recognitions (7)

  • 13 Jun 2026Recipient: Park View Care Centre
  • 06 Nov 2021Recipient: RCH Care Homes Ltd
  • 05 Nov 2021Recipient: Park View Care Centre

Accreditations

There are no accreditations posted yet for Park View Care Centre.

Meet the Team (2)

Darren Humby
Darren HumbyJob Title:General Manager

With over 30 years of experience in healthcare, Darren brings a wealth of knowledge and compassion to Park View Care Centre.

A Registered Nurse by background, Darren has worked across a variety of specialities, both in the NHS and in private healthcare. His transition to private healthcare included leadership roles such as Care Services Manager and Registered Care Home Manager, where his passion for high-quality care continued to thrive.

Darren's dedication to care excellence has been recognised on the national stage, having twice won at the National Finals of the Great British Care Awards in the Frontline Leader and Care Home Manager categories.

At Park View, Darren is driven by a commitment to leading his team in a way that fosters growth and delivers the highest possible standards for residents. He believes that great care comes from great teamwork and that leadership and governance are key to helping his team become the best versions of themselves. Darren’s goal is to ensure that Park View Care Centre continues to be a place where both staff and residents thrive, with everyone working together to deliver the exceptional care that residents and their families expect.

"Every day, I’m inspired by the kindness and dedication I see in my team. Their desire to improve and create a better environment for our residents is what makes Park View such a special place to work. I’m proud to be part of a team that truly believes in making a difference, one day at a time."

Karen McCall
Karen McCallJob Title:Deputy ManagerJoined: 2016

With over 22 years of experience working in social care, Karen became a valued member of the Park View family when she join in 2016.

Over the years her role has changed and every role has had different things which Karen enjoys. 'A part of my role which I like is setting families minds at rest and that they have done what is best for a relative. The guilt people feel at placing loved ones in care can be huge! When they see their relative settled and happy it brings them a great deal of peace and it makes me feel proud that our team has helped them.'

Karen is also proud to be part of team who respect and care for each other.

When she is not at work Karen enjoys reading, she also loves ABBA and dancing. Most importantly, Karen loves spending time with her grand children who keep her very busy!

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