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Care Provided by The Island Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact The Island Residential Home to confirm what's included and get a personalised quote
Care fees are calculated following an assessment of need.
The price(s) shown are provided by the care home. Contact The Island Residential Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- The Island Residential Home Ltd
- Private Owned
Person in charge
- Julian Finnis (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (33)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (6)
Visiting
- The home accepts visitors 7days a week. Please ask that all visitors contact the home prior to make an appointment to visit. The home accepts visitors outside of office hours and at weekends.
Parking
- The home has designated parking for visitors and if these maybe already taken, please use the main car parking area.
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The Island Residential Home Reviews (15)
Over all time The Island Residential Home has 15 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Island Residential Home
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Review from J D (Daughter-in-law of Resident) published on 15 August 2024 Submitted via Website•
Overall Experience
My relative seems to have settled in well. After living alone for a long time, she now enjoys the company of fellow residents and also likes her room and the views from it. We have found all staff and the manager always helpful and approachable, happy to deal with any issues/requests that we have....
My relative seems to have settled in well. After living alone for a long time, she now enjoys the company of fellow residents and also likes her room and the views from it. We have found all staff and the manager always helpful and approachable, happy to deal with any issues/requests that we have. Overall, we're happy with the care that our relative has been given and pleased that she seems happy there - thank you!
↩Reply from Julian Finnis, Julian at The Island Residential Home
Thank you for your feedback and review of our home. It is a pleasure to care for and support your family member.
Review from Don W (Respite Resident) published on 8 June 2023 Submitted via Website•
Overall Experience
Been here for two weeks on respite care and have thoroughly enjoyed my stay. The staff are all amazing and want to make your time with them as good as possible. The property is wheelchair accessible and is very good. The garden is well accessible. The food is all home-cooked and plenty of it. My...
Been here for two weeks on respite care and have thoroughly enjoyed my stay. The staff are all amazing and want to make your time with them as good as possible. The property is wheelchair accessible and is very good. The garden is well accessible. The food is all home-cooked and plenty of it. My room was very large with its own shower. Great place to stay.
Review from J S (Wife of Resident) published on 28 April 2021 Submitted via Postal Card•
Overall Experience
The care at The Island Residential Home is very good, and the care staff are very kind and helpful.
The care at The Island Residential Home is very good, and the care staff are very kind and helpful.
↩Reply from Georgia Cooling, Marketing at The Island Residential Home
Thank you for your kind words and positive review. We wish you all the best.
Review from Vivienne J (Respite Resident) published on 13 April 2021 Submitted via Website•
Overall Experience
I spent nine months living in the care home and I must say when I first arrived, I was really scared not knowing what to expect, but my fears were completely unjust.
I was there due to an accident I had at work. The staff are wonderful, they really looked after me. They treated me with respect,...
I spent nine months living in the care home and I must say when I first arrived, I was really scared not knowing what to expect, but my fears were completely unjust.
I was there due to an accident I had at work. The staff are wonderful, they really looked after me. They treated me with respect, dignity, love and care! They were there for me on my low days as well as my happy days and l will never be able to repay them! They work so so hard!
If I ever needed the support of a care home in the future, I wouldn't hesitate in returning to The Island Residential Home, Leysdown.
I was there due to an accident I had at work. The staff are wonderful, they really looked after me. They treated me with respect, dignity, love and care! They were there for me on my low days as well as my happy days and l will never be able to repay them! They work so so hard!
If I ever needed the support of a care home in the future, I wouldn't hesitate in returning to The Island Residential Home, Leysdown.
Thank you so so much.
↩Reply from Georgia Cooling, Marketing at The Island Residential Home
Thank you for your kind words and positive review.Here at the Island Residential Home, the welfare of our residents is our number one priority, and we are so pleased that we had the opportunity to support you.
We wish you all the very best.
Review from Caroline R (Daughter of Resident) published on 10 March 2021 Submitted via Postal Card•
Overall Experience
Our mother is receiving excellent care. We were very hesitant about putting her into care, but her dementia behaviour was getting too challenging. We were thrilled to see her settle so quickly in her lovely room. We have a regular video call with her each week during Covid, which reassures us that...
Our mother is receiving excellent care. We were very hesitant about putting her into care, but her dementia behaviour was getting too challenging. We were thrilled to see her settle so quickly in her lovely room. We have a regular video call with her each week during Covid, which reassures us that she is safe and very happy. We have an assigned carer who organises these and have formed a great relationship.
↩Reply from Georgia Cooling, Marketing at The Island Residential Home
Thank you for your kind words and positive comments; we really appreciate you taking the time to provide feedback about the service in which your Mother receives at the Island Residential Home.
Review from C E (Sister of Resident) published on 27 January 2021 Submitted via Postal Card•
Overall Experience
Mostly good. Staff are friendly and caring. A smile goes a long way!
Usually answer the phone when I ring to ask for buzzer to be at hand or charge his phone. Biggest problem is no visiting due to lockdown! Dealing with a difficult situation with compassion!
Mostly good. Staff are friendly and caring. A smile goes a long way!
Usually answer the phone when I ring to ask for buzzer to be at hand or charge his phone. Biggest problem is no visiting due to lockdown! Dealing with a difficult situation with compassion!
↩Reply from Georgia Cooling, Marketing at The Island Residential Home
Thank you so much for your kind words and positive review. As you mention, sadly due to government restrictions we were unable to permit visitors during lockdown. But we look forward to welcoming friends and relatives once government guidance permits!
Review from Sarah B (Granddaughter of Resident) published on 23 April 2020 Submitted via Website•
Overall Experience
The staff are great, the love and care they gave my grandad was amazing; they were so helpful. He loved his day trips and the activities that the staff did with the residents
The staff are great, the love and care they gave my grandad was amazing; they were so helpful. He loved his day trips and the activities that the staff did with the residents
Review from R S (Resident / Service User) published on 26 September 2019 Submitted via Postal Card•
Overall Experience
Convivial company, humorous company.
Convivial company, humorous company.
Review from Pat S (Resident / Service User) published on 13 September 2019 Submitted via Postal Card•
Overall Experience
Only used for three nights, four days but have found no trouble. Have a lot of work going on at present. It will be very nice once done.
Only used for three nights, four days but have found no trouble. Have a lot of work going on at present. It will be very nice once done.
Review from Colin M (Husband of Resident) published on 10 January 2018 Submitted via Review Postal Card•
Overall Experience
I cannot praise enough all the staff and management for the excellent way they looked after my darling wife. Being my first experience of respite, I was to say the least very concerned - all my fears seem to have been unnecessary. My wife looked very content and relaxed when I picked her up - well...
I cannot praise enough all the staff and management for the excellent way they looked after my darling wife. Being my first experience of respite, I was to say the least very concerned - all my fears seem to have been unnecessary. My wife looked very content and relaxed when I picked her up - well done everybody.
↩Reply from Anthony Lewis, Registered Manager at The Island Residential Home
Thank you for your lovely feedback. I am delighted to hear that your wife's stay was a good one and that it has eased your fears about using a respite service. We hope to welcome you both to the service again in the future. Kind regards Anthony.
Review from A E (Daughter of Resident) published on 5 October 2017 Submitted via Review Postal Card•
Overall Experience
Such a lovely relaxed home.
Nothing is too much trouble for the staff.
It's a lovely bright friendly home.
It feels like a very friendly home from home place.
My mum loves it there.
Lots of activities to join in and trips out.
I'm always kept informed of any changes too.
Nothing is too much trouble for the staff.
It's a lovely bright friendly home.
It feels like a very friendly home from home place.
My mum loves it there.
Lots of activities to join in and trips out.
I'm always kept informed of any changes too.
Can't fault it!
Such a lovely relaxed home.
Nothing is too much trouble for the staff.
It's a lovely bright friendly home.
It feels like a very friendly home from home place.
My mum loves it there.
Lots of activities to join in and trips out.
I'm always kept informed of any changes too.
Nothing is too much trouble for the staff.
It's a lovely bright friendly home.
It feels like a very friendly home from home place.
My mum loves it there.
Lots of activities to join in and trips out.
I'm always kept informed of any changes too.
Can't fault it!
Review from Lynne B (Daughter of Resident) published on 28 September 2017 Submitted via Review Postal Card•
Overall Experience
I personally chose the Island Residential Home to move my mum to from another home. The Island Residential Home is spacious, the care the staff give is very attentive, the facilities at the home are a good standard. Activities are given regularly - residents are involved with all sorts of...
I personally chose the Island Residential Home to move my mum to from another home. The Island Residential Home is spacious, the care the staff give is very attentive, the facilities at the home are a good standard. Activities are given regularly - residents are involved with all sorts of activities and crafts.
The home has a lovely garden area where regular activities take place. There is always something to stimulate resident's minds.
Review from Michael S (Husband of Resident) published on 4 September 2017 Submitted via Review Postal Card•
Overall Experience
When my wife went into this care home I was a bit worried about it. Online, it showed you it was a bit run down by overgrown plants over the balcony and the grounds were the same, but when I arrived I was surprised to see what they had done to change this. The lady who ran the place was very nice...
When my wife went into this care home I was a bit worried about it. Online, it showed you it was a bit run down by overgrown plants over the balcony and the grounds were the same, but when I arrived I was surprised to see what they had done to change this. The lady who ran the place was very nice and assured me everything would be alright. I needn't have worried, it was all good. The whole staff took very good care of her and they all took to her and made her stay a very good one. Very well done.
↩Reply from Nathan, Community Liaison at The Island Residential Home
Hi Michael, thank you for your review and we are happy to hear that your wife enjoyed her stay at our home – it was lovely having her stay with us. We have had a lot of refurbishment work done recently which has made a big, positive difference and the images on our website were from before the...
Hi Michael, thank you for your review and we are happy to hear that your wife enjoyed her stay at our home – it was lovely having her stay with us. We have had a lot of refurbishment work done recently which has made a big, positive difference and the images on our website were from before the refurbishment work was completed. We are aiming to update the images on our website also in the very near future.
Review from Andrea S (Daughter of Resident) published on 7 February 2017 Submitted via Website•
Overall Experience
The staff warmly welcomed me with every visit to my mum including offers of a cuppa with an update regarding my mum.
I witnessed how kind, caring and attentive staff were in making every effort to meet the needs of residents in a cheerful and friendly manner despite a difficult and demanding...
The staff warmly welcomed me with every visit to my mum including offers of a cuppa with an update regarding my mum.
I witnessed how kind, caring and attentive staff were in making every effort to meet the needs of residents in a cheerful and friendly manner despite a difficult and demanding role.
As my mum has dementia, it was not possible for her to comment on the Island but she seemed settled with no signs of distress and maintained her appetite which is always a good sign. I did chat with other residents who said how lovely the home is and how happy they are there.
The period of my mum staying at the Island was a difficult one, having to make decisions about her long term needs but after talking to several staff, they were very understanding and provided sound advice and reassurance. The manager was also extremely helpful and supportive which was much appreciated.
I witnessed how kind, caring and attentive staff were in making every effort to meet the needs of residents in a cheerful and friendly manner despite a difficult and demanding role.
As my mum has dementia, it was not possible for her to comment on the Island but she seemed settled with no signs of distress and maintained her appetite which is always a good sign. I did chat with other residents who said how lovely the home is and how happy they are there.
The period of my mum staying at the Island was a difficult one, having to make decisions about her long term needs but after talking to several staff, they were very understanding and provided sound advice and reassurance. The manager was also extremely helpful and supportive which was much appreciated.
Yes, the interior does look shabby and in need of an update but the care I can not fault & that was more important to me. So thank you, everyone, for your kindness and hard work.
↩Reply from B Dhaliwal, Registered Manager at The Island Residential Home
Thanks, Andrea S, it was a pleasure to care for your Mother during the short respite. We understand how difficult choosing the right care home is.
We are currently redecorating our interior and hope that the current residents enjoy their newly chosen colour themes.
Review from Peter S (Resident / Service User) published on 5 October 2016 Submitted via Review Postal Card•
Overall Experience
Since I came here straight from hospital, I was in a very bad way health wise, as well as my mental health. Since Jan 2016 the home has helped me in many ways. Helping me with some of my problems regarding my medical and mental health. I'm not quite there yet but with their help, I'm looking...
Since I came here straight from hospital, I was in a very bad way health wise, as well as my mental health. Since Jan 2016 the home has helped me in many ways. Helping me with some of my problems regarding my medical and mental health. I'm not quite there yet but with their help, I'm looking forward to the years to come!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 September 2021Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for The Island Residential Home.
Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Island Residential Home.
Accreditations
There are no accreditations posted yet for The Island Residential Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about The Island Residential Home
What types of Care is The Island Residential Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Island Residential Home have?
There are 33 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at The Island Residential Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Island Residential Home to the centre of Sheerness?
7.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Island Residential Home to verify any information. View our terms and conditions. The Island Residential Home has a Basic Service -what a Basic Service includes.