114 Leysdown Road, Leysdown-on-Sea, Sheerness ME12 4LH
The Island Residential Home is a purpose built care home registered with the Care Quality Commission for the provision of residential care.
The home is based in Leysdown on Sea on the Isle of Sheppey in Kent and has been a registered care home under the same ownership since 1986.
The home is dual registered for both older people with 24 beds and people with a physical disability (18-65yrs) with 20 beds. The ground floor of the building is used for people with a physical disability and the first floor is used for older people.
The core business is to provide residential care for both male and females who are either older people with age related health issues or adults with physical disabilities or have sensory impairment.
The home accepts service users for long term, short term, respite and emergency care but does not provide formal nursing care.
Owner: The Island Residential Home
Person in charge: Anthony Lewis (Manager)
Local Authority / Social Services: Kent County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 34 Service Users
Registered Care Categories*: Dementia • Eating Disorders • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment • Substance Misuse • Younger Adults
Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Asperger Syndrome • Bipolar/Manic Depression • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment
Admission Information: Ages 18+.
Languages Spoken by Staff (other than English): Panjabi, Punjabi
Single Rooms: 30
Shared Rooms: 2
Rooms with ensuite WC: 6
Weekly Charges Guide: Personal Care Single £560 – £750 , Personal Care Shared (per person) £504 – £650 (These prices are only a guideline, please contact The Island Residential Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on The Island Residential Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9 (maximum of 10) for The Island Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for The Island Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.653 for The Island Residential Home is calculated as follows: ( (52 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 72 Ratings = 4.653
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.338 Points relating to the number of positive Reviews for The Island Residential Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 = 3.75
Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 4 Reviews ÷ 6.8 Target = 0.588
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Island Residential Home has a Review Score of 9 (8.991) from 6 Reviews
Review submitted from a Postal Card by Colin M (Husband of Resident) on Wednesday 10 January 2018. Relates to December 2017.
I cannot praise enough all the staff and management for the excellent way they looked after my darling wife. Being my first experience of respite, I was to say the least very concerned - all my fears seem to have been unnecessary. My wife looked very content and relaxed when I picked her up - well done everybody.
How likely would you be to recommend The Island Residential Home? Extremely Likely
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Anthony Lewis, Registered Manager at The Island Residential Home responded to this review on 10 Jan 2018:
Thank you for your lovely feedback. I am delighted to hear that your wife's stay was a good one and that it has eased your fears about using a respite service. We hope to welcome you both to the service again in the future. Kind regards Anthony.
Review submitted from a Postal Card by A E (Daughter of Resident) on Monday 2 October 2017. Relates to August 2017.
Such a lovely relaxed home.
Nothing is too much trouble for the staff.
It's a lovely bright friendly home.
It feels like a very friendly home from home place.
My mum loves it there.
Lots of activities to join in and trips out.
I'm always kept informed of any changes too.
Can't fault it!
How likely would you be to recommend The Island Residential Home? Extremely Likely
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Review submitted from a Postal Card by Lynne B (Daughter of Resident) on Thursday 28 September 2017. Relates to September 2017.
I personally chose the Island Residential Home to move my mum to from another home. The Island Residential Home is spacious, the care the staff give is very attentive, the facilities at the home are a good standard. Activities are given regularly - residents are involved with all sorts of activities and crafts.
The home has a lovely garden area where regular activities take place. There is always something to stimulate resident's minds.
How likely would you be to recommend The Island Residential Home? Extremely Likely
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Review submitted from a Postal Card by Michael S (Husband of Resident) on Friday 1 September 2017. Relates to August 2017.
When my wife went into this care home I was a bit worried about it. Online, it showed you it was a bit run down by overgrown plants over the balcony and the grounds were the same, but when I arrived I was surprised to see what they had done to change this. The lady who ran the place was very nice and assured me everything would be alright. I needn't have worried, it was all good. The whole staff took very good care of her and they all took to her and made her stay a very good one. Very well done.
How likely would you be to recommend The Island Residential Home? Extremely Likely
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Nathan, Community Liaison at The Island Residential Home responded to this review on 01 Sep 2017:
Hi Michael, thank you for your review and we are happy to hear that your wife enjoyed her stay at our home – it was lovely having her stay with us. We have had a lot of refurbishment work done recently which has made a big, positive difference and the images on our website were from before the refurbishment work was completed. We are aiming to update the images on our website also in the very near future.
Review submitted from a Website Submission by Andrea S (Daughter of Resident) on Saturday 4 February 2017. Relates to October 2016.
The staff warmly welcomed me with every visit to my mum including offers of a cuppa with an update regarding my mum.
I witnessed how kind, caring and attentive staff were in making every effort to meet the needs of residents in a cheerful and friendly manner despite a difficult and demanding role.
As my mum has dementia, it was not possible for her to comment on the Island but she seemed settled with no signs of distress and maintained her appetite which is always a good sign. I did chat with other residents who said how lovely the home is and how happy they are there.
The period of my mum staying at the Island was a difficult one, having to make decisions about her long term needs but after talking to several staff, they were very understanding and provided sound advice and reassurance. The manager was also extremely helpful and supportive which was much appreciated.
Yes, the interior does look shabby and in need of an update but the care I can not fault & that was more important to me. So thank you, everyone, for your kindness and hard work.
How likely would you be to recommend The Island Residential Home? Extremely Likely
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B Dhaliwal, Registered Manager at The Island Residential Home responded to this review on 06 Feb 2017:
Thanks, Andrea S, it was a pleasure to care for your Mother during the short respite. We understand how difficult choosing the right care home is.
We are currently redecorating our interior and hope that the current residents enjoy their newly chosen colour themes.
Review submitted from a Postal Card by Peter S (Resident) on Wednesday 3 August 2016. Relates to June 2016.
Since I came here straight from hospital, I was in a very bad way health wise, as well as my mental health. Since Jan 2016 the home has helped me in many ways. Helping me with some of my problems regarding my medical and mental health. I'm not quite there yet but with their help, I'm looking forward to the years to come!
How likely would you be to recommend The Island Residential Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no awards/recognitions posted yet for The Island Residential Home
There are currently no Care Home Idol entrants who have performed at The Island Residential Home