Care Provided by Neptune House
Type of Service
- Residential Home
- For a maximum of 15 Service Users
Primary Care Categories
- Learning Disability / Autism
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Neptune House to confirm what's included and get a personalised quote
Good to Know
Owner
- Neptune House Ltd
- Private Owned
Person in charge
- Carly Goodman (Manager)
Local Authority / Social Services
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2011
Room Information
- Single Rooms (13)
- Couples/Companion Rooms (1)
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 January 2026Overall
Requires improvement
Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Neptune House.
Upcoming Events
There are no upcoming events for Neptune House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Neptune House.
Accreditations
There are no accreditations posted yet for Neptune House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Neptune House
What types of Care is Neptune House registered for?
Learning Disability / Autism, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Neptune House have?
There are 13 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Neptune House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Neptune House to the centre of Sheerness?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Neptune House to verify any information. View our terms and conditions. Neptune House has a Basic Service -more info.