Oakdene Rest Home

165 Minster Road, Minster-on-Sea, Sheerness ME12 3LH
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9.9 82 Reviews
  • Oakdene Rest Home, Sheerness
Oakdene Rest Home, in Sheerness, is ideal for residential care and dementia-related illnesses.

The services is built around individuality, independence and personal dignity, with the aim being to provide sensitive care but also allowing clients to live as normally as possible.

Part of the Sohal Healthcare range, Oakdene staff are well-trained and committed to the best residential standards for older people.
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Care Provided by Oakdene Rest Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1200
  • Self-Funded Residential Dementia Care: £1200 – £1200
  • RESPITE Self-Funded Residential Care: £1200 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1200

Our commitment is to offer each person respect, dignity, choice and control. We will support all family members with the transition period when they decide to move their loved one into full time care. We have an open door policy and welcome everyone.

These prices are only a guideline, please contact Oakdene Rest Home to find out the exact price for your requirements.

Contact Oakdene Rest Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Oakdene Rest Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sharon Cordrey (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Open door policy you can visit when you like

Parking

  • All visitors able to use the main car park.

Oakdene Rest Home Reviews (82)

9.9

Oakdene Rest Home has a Review Score of 9.9 (9.864) out of 10, based on 13 reviews in the last 2 years.
Over all time Oakdene Rest Home has 82 reviews.

Overall Experience
  • 66
  • 13
  • 2
  • 1
  • 0
Date Published
  • 82
  • 3
  • 5
  • 13
  • 69
Reviewer Connection to Oakdene Rest Home
  • 30
  • 12
  • 5
  • 4
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 82, showing 81-82
Review from Ronald A (Son of Resident) published on 8 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the care of my father to be wonderful. He is definitely treated as a person. He has shown to us that he is very happy at the home, even though his dementia prevents him from verbalising his feelings staff are extremely friendly and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen C (Son of Resident) published on 6 February 2017 Submitted via Website • Report
Overall Experience 2.0 out of 5
I have much admiration for the care staff at Oakdene, over the last two years they have worked under much pressure. With a change of management, I feel this has been a very challenging time for the original staff, many have left unable to cope with the new management's changes.
My mother has been there
for over four years, she is probably the longest resident there now, she is a real character and probably not the easiest resident to care for, she say what she thinks, and certainty staff at Oakdene know just how to handle her, I appreciate that.
There have been many times my wife has had to speak to the management, with complaints, on their part but never complained about the care staff, that is the reason my mother remains at Oakdene, as she is self-funding we could easily move her on.
My wife visits regularly to the home, she has had many issues over the last two years, with health and hygiene regarding my mother.
Reply from Pat Rossouw, Home Manager at Oakdene Rest Home
Thank you for your review. Oakdene Rest Home has gone through significant changes over the past two years and has worked closely with Residents. Next of Kin and Social Services to improve the services…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.864)

Overview of Review Score

The Review Score of 9.9 (9.864) out of 10 for Oakdene Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.864 for Oakdene Rest Home is calculated as follows: ( (134 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 154 Ratings = 4.864
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakdene Rest Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Dec 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (2)

Sharon

Sharon Cordrey

Job Title: Manager Joined: 2017

Hi, I am the manager of Oakdene and have been working here for 7 years. I have many years of experience plus a degree in Social Work. My aim here is to ensure all of our residents are treated with respect, and dignity and have full choice and control in their lives. All of our residents have a voice and should be heard!

Julie

Julie Keyse

Job Title: Deputy Manager Joined: 2020

Hello, I am the Deputy Manager for Oakdene and have worked here for 3 years. I am passionate about my job and ensure we offer a person-centred approach to all of our residents. We work closely with outside agencies and have tremendous support from our friends and families. We look forward to meeting you all.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakdene Rest Home to verify any information. View our terms and conditions. Oakdene Rest Home has an Enhanced Service - more info.