Group: Canterbury Oast Trust Ltd
Person in charge: Ann Combes (Registered Manager)
Local Authority / Social Services: Kent County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 8 Service Users
Registered Care Categories*: Learning Disability
Single Rooms: 8
Weekly Charges Guide: Personal Care Single up to £886 (These prices are only a guideline, please contact The Old School House to find out the exact price for your requirements.)
Facilities & Services: Day Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Minibus or other transport • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on The Old School House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 5.8 (maximum of 10) for The Old School House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 2.2 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Old School House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.6 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 2.167 for The Old School House is calculated as follows: ( (5 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 12 Ratings = 2.167
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.625 Points relating to the number of positive Reviews for The Old School House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 1.6 positive Reviews (8 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1.6 Target = 0.625
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Old School House has a Review Score of 5.8 (5.792) from 1 Reviews
Review submitted from a Website Submission by Heidi (Sister of Resident) on Friday 1 September 2017. Relates to April 2017.
Full of false promises and hope. If you are looking for a long term care plan for your family member, do not look here. A home for life is not what you get, you can be removed at a moments notice despite the promises made in the beginning. The service user will fit in with the staff not the other way round, hardly a home from home. Awful management and staff. Only want an easy life for themselves. Save yourself a lot of problems and look elsewhere.
How likely would you be to recommend The Old School House? Extremely Likely
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There are currently no awards/recognitions posted yet for The Old School House
There are currently no Care Home Idol entrants who have performed at The Old School House
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