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Pine Lodge Care Home

26-32 Key Street, Sittingbourne, Kent ME10 1YU
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Pine Lodge Care Home, Sittingbourne
Pine Lodge Care Home, Sittingbourne
Pine Lodge Care Home, Sittingbourne

Pine Lodge Care Home is a purpose-built residential and dementia care home in Sittingbourne, Kent, providing permanent, respite, convalescent and day care for older people. Located on Key Street, the home offers personalised support for people living with mild or moderate dementia and can also support a range of additional care needs, subject to individual assessment.

The 59-place home provides comfortable single and companion accommodation, with many bedrooms benefiting from en-suite...  

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Care Provided by Pine Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Accreditations

  •  The National Dementia Care Accreditation Scheme (NaDCAS)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,350 - £1,350£1,350 - £1,350
Residential Dementia Care£1,350 - £1,350£1,350 - £1,350

Weekly fees are based on the individual care and support needs identified during assessment. Hairdressing, chiropody and personal newspapers are not included in the standard weekly fee and may incur an additional charge.

Contact Pine Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Bindu Kharel (Regsitered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2014
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (7)
  • Single Rooms with ensuite Wet Room (37)
  • Couples/Companion Rooms with ensuite Wet Room (7)

Visiting

  • Family and friends are welcome to visit without set visiting restrictions and are encouraged to join residents for activities and events within the home.

Parking

  • On-site parking is available for visitors to Pine Lodge Care Home.

Pine Lodge Care Home Reviews (64)

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9.2

Pine Lodge Care Home has a Review Score of 9.2 (9.181) out of 10, based on 14 reviews in the last 2 years. Over all time Pine Lodge Care Home has 64 reviews.

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Showing 64 reviews matching selected criteria
Review from Luke R (Friend of Resident) published on 31 October 2016 Submitted via Website
Overall Experience

I travelled from Ashford to Sittingbourne to see my friend where the staff always offered me a cup of tea and were friendly and caring to my friend. The management were very informative in regards to any questions I had. In particular, the member of staff who organises the activities worked hard to ensure my friend was involved in whatever activity was going on at the time.

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Review from Christine D (Niece of Resident) published on 31 October 2016 Submitted via Review Postal Card
Overall Experience

My father was in Pine Lodge on respite for several weeks whilst my mother was in hospital, he was well looked after by the staff.

My aunt was a resident living with dementia for 4 years. The atmosphere in the home was always friendly. The home is clean and fresh, food is varied and choice is always offered. Palliative care was excellent and the staff and management team were very supportive.

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Review from Sam D (Son of Resident) published on 24 October 2016 Submitted via Website
Overall Experience
My mother was a resident for two years and I found the care she was given was excellent . The staff were attentive and so friendly , almost felt like family.
The home itself was always clean and tidy and the meals served were like those from a hotel restaurant .

There was always something for my mother to do and as her dementia unfolded she loved all the singing and music. My mother could be cantankerous but this never seemed to faze the staff.

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Review from S T (Daughter of Resident) published on 7 October 2016 Submitted via Review Postal Card
Overall Experience
My mother has been in Pine Lodge for 3 and a half years. I have generally been happy with the care provided. The food and entertainment are excellent and the rooms are always clean and tidy. I attend the relatives meeting and the question of families not attending review meetings has been mentioned on several occasions and I have stated that we have not been informed of these and still haven't.

I mentioned that I was not happy with the state of the lounge as the carpet looks dirty and it's sometimes smelly. The curtains look old. We have had to complain about the fact that mum's nails have not been cut and were dirty, and also that her skin has not been creamed as instructed.

Facilities
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Cleanliness
Treated with Dignity
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 July 2025
Overall
Inadequate
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeInadequate
  • Well-ledInadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (2)

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