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Pine Lodge Care Home

26-32 Key Street, Sittingbourne, Kent ME10 1YU
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Pine Lodge Care Home, Sittingbourne
Pine Lodge Care Home, Sittingbourne
Pine Lodge Care Home, Sittingbourne

Welcome to Pine Lodge Care Home, part of the renowned Eleanor Healthcare Group, serving the community of Sittingbourne, Kent. Pine Lodge is a residential home. With a legacy of compassionate care, Pine Lodge Care Home has been providing exceptional services since its establishment in 1983. As part of the Eleanor Healthcare Group, Pine Lodge embodies the group's commitment to excellence and compassion.

Nestled in the heart of Sittingbourne, Kent, Pine Lodge...  

Care Provided by Pine Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,200£1,200 - £1,200
Residential Dementia Care£1,200 - £1,200£1,200 - £1,200

Hairdressing, chiropodist and daily papers are not included in fees.

Contact Pine Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Bindu Kharel(Deputy Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (7)
  • Single Rooms with ensuite Wet Room (37)
  • Couples/Companion Rooms with ensuite Wet Room (7)

Visiting

  • No restrictions on visiting family and friends welcome to attend all activities and events within the home

Parking

  • Parking available

Pine Lodge Care Home Reviews (63)

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9.1

Pine Lodge Care Home has a Review Score of 9.1 (9.104) out of 10, based on 13 reviews in the last 2 years. Over all time Pine Lodge Care Home has 63 reviews.

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Showing 63 reviews matching selected criteria
Review from Christine D (Niece of Resident) published on 31 October 2016 Submitted via Postal Card
Overall Experience

My father was in Pine Lodge on respite for several weeks whilst my mother was in hospital, he was well looked after by the staff.

My aunt was a resident living with dementia for 4 years. The atmosphere in the home was always friendly. The home is clean and fresh, food is varied and choice is always offered. Palliative care was excellent and the staff and management team were very supportive.

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Review from Sam D (Son of Resident) published on 24 October 2016 Submitted via Website
Overall Experience
My mother was a resident for two years and I found the care she was given was excellent . The staff were attentive and so friendly , almost felt like family.
The home itself was always clean and tidy and the meals served were like those from a hotel restaurant .

There was always something for my mother to do and as her dementia unfolded she loved all the singing and music. My mother could be cantankerous but this never seemed to faze the staff.

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Review from S T (Daughter of Resident) published on 7 October 2016 Submitted via Postal Card
Overall Experience
My mother has been in Pine Lodge for 3 and a half years. I have generally been happy with the care provided. The food and entertainment are excellent and the rooms are always clean and tidy. I attend the relatives meeting and the question of families not attending review meetings has been mentioned on several occasions and I have stated that we have not been informed of these and still haven't.

I mentioned that I was not happy with the state of the lounge as the carpet looks dirty and it's sometimes smelly. The curtains look old. We have had to complain about the fact that mum's nails have not been cut and were dirty, and also that her skin has not been creamed as instructed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
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Safety / Security
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 July 2025
Overall
Inadequate
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeInadequate
  • Well-ledInadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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