Winchester House

455 Minster Road, Minster-on-Sea, Sheerness ME12 3NS
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2 Reviews
  • Winchester House, Sheerness
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 12 Service Users

Primary Care Categories

  • Learning Disability / Autism
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care

Other Care Provided

  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Georgina Sonn (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (12)
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Winchester House Reviews (2)

Over all time Winchester House has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
0
0
0
2

Review from Cathy G (Mother of Resident) published on 12 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although I have highlighted March 2020, this has been ongoing since then ( Covid 19). My son has in my opinion been in the safest hands possible. The reason I am bringing this to your attention today is due to receiving - delivered to my door! - the most fantastic present any parent would wish to receive;
my son is severely autistic and one of his Senior care workers, complied a beautiful album of photographs, lovely off the cuff remarks, poetry and the things that memories are made of for me on my birthday. This was, as you will be aware, really poignant, as I haven't seen my son since March 21st. I would like to personally thank all of you for your complete dedication and in particular the senior care worker for just knowing what a mum wants ... You are all brilliant!

Reply from Alice Cuckow, Recruitment Marketing Coordinator at Winchester House

Thank you for taking the time to write such a wonderful review of the service at Winchester House. The staff were absolutely thrilled to receive such kind and positive feedback from you. We are extremely proud of our dedicated staff who continue to seek new and creative ways to ensure that the people we support continue to be engaged and maintain their family connection which is so important particularly during these unprecedented times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathleen H (Niece of Resident) published on 22 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find all the staff very helpful and patient with the guests at the home. My aunt is well cared for always clean and tidy, her bedroom is also clean with no smells in it. They keep the guests well entertained and active which is good to see. We go into the home on different days of the week and different
times of the day and all is well, whenever we go we cannot fault this home in any way.

Reply from Marie Hawkes, Head of Marketing at Winchester House

Thank you very much for taking the time to post this review. I know the team at Winchester will be delighted with your feedback as they work very hard to make it the best home they can for all the people they support there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Winchester House

What types of Care is Winchester House registered for?

Learning Disability / Autism, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Winchester House have?

There are 12 Single Rooms.

What are the Facilities & Services at Winchester House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Winchester House to the centre of Sheerness?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Winchester House to verify any information. View our terms and conditions. Winchester House has an Basic Service - more info.