Brambling House Care Home

46 Eythorne Road, Shepherdswell, Dover CT15 7PG

Brambling House Care Home, Dover, Kent
Brambling House Care Home, Dover, Kent
Brambling House Care Home, Dover, Kent

Brambling House is a residential home situated in the rural village of Shepherdswell close to Dover and Canterbury. The home offers care and support for up to 20 older people with and without dementia care needs. The aim is to provide person-centred care in a warm and friendly environment.

The house has to been furnished to a high standard throughout and there are attractive gardens surrounding the building. There are 18 single bedrooms some of which have en-suite facilities. There are two twin rooms for those people who wish to share.

There is a dedicated activities co-ordinator who is able to organise and arrange a wide variety of activities and events and a dedicated, well-trained staff team.

Brambling House also offers respite and day care in addition to the residential service.

Group: Abode Care Homes

Person in charge: Susanne Fuller (Registered Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke

Admission Information: Over 65. Ages 55+.

Single Rooms: 18

Shared Rooms: 1

Rooms with ensuite WC: 4

Weekly Charges Guide: Personal Care Single from £675 , Personal Care Shared (per person) from £600 (These prices are only a guideline, please contact Brambling House Care Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact Brambling House Care Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Brambling House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 25 Oct 2017

A relaxed and friendly residential care home for older people with dementia. Private and local authority clients welcomed. We one room for respite care available.

Reviews

9.4 Brambling House Care Home has a Review Score of 9.4 (9.438)

The Review Score of 9.4 (maximum of 10) for Brambling House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Brambling House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.438 for Brambling House Care Home is calculated as follows: ( (97 Excellents x 5) + (82 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 192 Ratings = 4.438

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Brambling House Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 8 Reviews ÷ 4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brambling House Care Home?

  • Extremely LIKELY
    12
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Brambling House Care Home

  • Son of Resident/Service User
    5
  • Daughter of Resident/Service User
    4
  • Friend of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • more

When visiting Mum at Brambling House, there is always a welcome and the staff are always busy helping other residents etc.

Mum is always clean and tidy, and never short of a cup of tea and some biscuits. She has put on a few pounds since moving in, has her favourite chair in the sitting room, and is very happy there.

How likely would you be to recommend Brambling House Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My two friends have been in the home for over nine months and the care and attention they have received has been excellent. The care one friend needs are increasing but the staff are treating her with love and compassion.

How likely would you be to recommend Brambling House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

During the time my husband has been a resident at the home, we have been very pleased with all aspects of his care.
We are always made welcome when visiting, regardless what time we go or, being a large family, no matter how many of us arrive!
I don't think we would find another care home to equal the love and genuine care shown to both residents and all the family at all times.

How likely would you be to recommend Brambling House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Brambling is being decorated and will look good when finished. Staff do a great job in sometimes difficult situations. They are always friendly and helpful.

Unfortunately, I was not able to attend the open day on 12th August - hope it went well. The garden is looking great.

How likely would you be to recommend Brambling House Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

The resident has been in this home for nine years. We frequently visit at any time of day. It is always spotless and are always welcomed by the very friendly staff, and are always kept informed of any changes of the residents' conditions, by the manager and staff on duty at the time of visiting.

How likely would you be to recommend Brambling House Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Having been together for 56 years, and been my wife's carer for the past 5 years, it was heart breaking to have to put her in care. We received such a lovely, friendly, warm welcome when we arrived at Brambling House. Everywhere was clean and tidy and the staff were so polite and caring. Although my wife was disorientated, the staff took her into their care. Although still heartbreaking to have to pass my wife over to carers, I knew that she would be well looked after at this home. I was told by the manager that their home was my home and I love going there to see my wife.

How likely would you be to recommend Brambling House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot begin to put into words how my mind had been put at rest following my friends admittance into Brambling House.
They have put on weight and their general health is maintained. The care for my friend with dementia is excellent, her husband is well cared for too. This is a very good care home and the staff are excellent.

How likely would you be to recommend Brambling House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

This home is like a home from home. The staff are so helpful and supporting and the care here is second to none.

How likely would you be to recommend Brambling House Care Home? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

My mother has been a resident at Brambling House EMI/Residential Home since March 2015. Her care has been second to one. The staff are very supportive, helpful and very welcoming. Brambling House EMI/Residential Home was the right placement for Mum as it's a home from home. Mum can be a little difficult at times due to her condition but the love and care she receives makes us so happy as it was heart-wrenching to leave her here, but we know she is as happy now as she can be. Well done to the management and all staff.

How likely would you be to recommend Brambling House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care home and care my father is receiving is great. My father likes it there and enjoys the food provided. The staff are all caring and very good. The only negative is the shabby exterior.

How likely would you be to recommend Brambling House Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Sue Fuller, Manager at Brambling House Care Home responded to this review on 10 Nov 2016:

We are hoping the painter will be here soon.

A happy and caring environment. The staff understand the needs of the residents well, and are amazing at remembering all our names as well!

How likely would you be to recommend Brambling House Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother is well cared for in the above home and I have no complaints, all the staff are kind and caring towards her.

How likely would you be to recommend Brambling House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband moved into the nursing home earlier this year and apart from a few teething problems (literally with his teeth) he has settled in extremely well. The staff are really helpful, caring and really do go that extra mile to make sure he is happy and that makes us very happy knowing he is so well cared for. The only downside to the nursing home is the driveway, it really is a motorist nightmare. Not sure what happens in the winter!!

How likely would you be to recommend Brambling House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Sue Fuller, Mama at Brambling House Care Home responded to this review on 07 Nov 2016:

We're so sorry about our driveway, I will see if there is anything we can do.

The staff at Brambling House are what make the place. Since my Dad has been looked after there they have proved to be the kindest and most caring people we could have wished to be looking after him. Nothing is too much trouble. They are there not just to look after my dad, they also take care of us too. They are angels in our lives and I wish I could do something to show them how much I appreciate them.

How likely would you be to recommend Brambling House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Mum has only recently arrived at Brambling House as an emergency placement, Mum appears to have settled well. The staff have been very welcoming and helpful. They treat mum as an individual and involve us and mum in her care.

How likely would you be to recommend Brambling House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law has been looked after with much love and care. The staff are both professional and warm in their dealings with the residents. The staff are also good at keeping family members informed of developments, allowing for frank yet easy discussions around care issues.

How likely would you be to recommend Brambling House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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