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Shaws Wood Residential Care Home

Mill Road, Strood, Rochester, Kent ME2 3BU
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Shaws Wood Residential Care Home, Rochester

Care Provided by Shaws Wood Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£874 - £1,020N/A
Residential Dementia Care£874 - £1,020N/A

Additional charges are made for some services such as hairdressing, chiropody and some day trips.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • MDJ Homes Ltd
  • Private Owned

Person in charge

  • Kirsty Griffths(Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014
  • Number of floors: 2

Room Information

  • Single Rooms (39)
  • Single Rooms with ensuite Wet Room (4)

Parking

  • Large car park is available.
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Shaws Wood Residential Care Home Reviews (4)

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6.3

Shaws Wood Residential Care Home has a Review Score of 6.3 (6.345) out of 10, based on 2 reviews in the last 2 years. Over all time Shaws Wood Residential Care Home has 4 reviews.

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Review from Linda D (Daughter of Resident) published on 25 November 2025 Submitted via Website
Overall Experience

My mother moved into Shaws Wood in February 25 after a stay in hospital, the manager held a bed for us at no cost until we could get agreement from Greenwich Council to move her to be close to me. The staff were always very caring and thoughtful towards mum with nothing to much trouble. Sadly mum was very poorly and passed away in September, the manager went out of her way to ensure she could return home from hospital which we wanted. She was cared for with love and kindness throughout her stay and we were supported during this time but particularly in her final days. Thank you to the whole team at Shaws Wood.

Reply from Anita Tricker, Head of Operation and Development at Shaws Wood Residential Care Home

Thank you for your kind words, it was an honour to care for your mum whilst she was with us.

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Review from J O (Friend of Resident) published on 21 July 2025 Submitted via Website
Overall Experience

Management are rude, and unhelpful, no empathy at all. Even the little things like saying 'hello' are a struggle for them. On the day we moved our friend, we arrived to find their belongings put in black bags with no care or respect, they were simply left outside their room like bags of rubbish. No respect or care given for personal items such as photos which were thrown in a bag with toiletries. They were sent to their new, and I must say, far better home. without all relevant paperwork, including the DNR. We would not recommend this home. Some of the care staff were lovely and kind, and are the only good thing about this place.

Reply from Anita Tricker, Head of OPERATION AND DEVELOPMENT at Shaws Wood Residential Care Home

Unfortunately, we have limited availability of boxes and so when someone comes into the home without cases or suitable bags we occasionally find ourselves resorting to sacks, however, we do try to avoid it. Yor comments have prompted a change in that we will ask that loved ones bring in suitable...  

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Review from Jan B (Daughter of Resident) published on 27 February 2024 Submitted via Website
Overall Experience

My 94-year-old mum was moved into Shaws Wood in September 2023 after a number of falls and a few weeks in hospital. As Mum’s care is socially funded we did not really have any choice; however, Mum has really landed on her feet and Shaws Wood is definitely a place I would recommend. The staff there are all really lovely and caring; Mum is happy, safe and very well looked after. There are activities which (I believe) Mum frequently joins in with; Mum has advanced dementia so doesn’t remember what she does each day, bless her. Any queries I have (which are few) are replied to very promptly, especially early on when I wasn’t sure how some things worked e.g. paying for hairdresser etc. Thank you to everyone at Shaws Wood.

Reply from Anita Tricker, Head of Operation and Development at Shaws Wood Residential Care Home

Thank you from everyone at Shaws Wood - there is nothing more important to us than feedback from those who live here and their families.

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Review from Amanda E (Daughter of Resident) published on 30 August 2019 Submitted via Website
Overall Experience

So pleased to have found this exceptional home for my mum. It’s a home from home place. So friendly and efficient. Nothing is too much trouble. Always plenty of activities going on and entertainment. I feel happy knowing I’m leaving my mum in capable safe hands.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 July 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Frequently Asked Questions about Shaws Wood Residential Care Home

What types of Care is Shaws Wood Residential Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Shaws Wood Residential Care Home have?

There are 39 Single Rooms.

What are the Facilities & Services at Shaws Wood Residential Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Shaws Wood Residential Care Home to the centre of Rochester?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

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