14 Phoenix Road

Chatham ME5 8RU

PILS Care is a four bedroomed property with a small well-kept garden area.

The service provides personal care, accommodation and support for up to four adults who have varied learning needs. It ensures residents are an integral part of the community that they live in and they attend many activities, including day centres, sports and leisure.

Our care home has a caring and supportive atmosphere where staff know residents well.

Residents are encouraged to be individuals and have the opportunity to have plenty of one to one time with staff throughout the day. They are supported to make their own choices and decisions on a day to day basis. Mental capacity assessments are carried out making sure their rights are respected and acted upon. Each resident has a double size room, with bedroom furniture and access to our wi-fi.connction.

Staff had a good understanding of their responsibilities in keeping residents safe. It regularly assesses the environment for risks and put measures put in place to manage them and keep residents and staff safe.

Staff had all the necessary training to be able to carry out their role. Staff support residents to maintain their physical health and mental wellbeing.
Residents have a choice of foods and although menus are planned, these were based around individual's likes and dislikes.

All amenities are within short distance and include a GP, library, shops, church and social club.

Owner: Della Averley

Person in charge: Della Averley (Owner/Manager)

Local Authority / Social Services: Medway Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 4 Service Users

Registered Care Categories*: Dementia • Learning Disability • Younger Adults

Admission Information: Female only. Ages 40+.

Single Rooms: 4

Rooms with ensuite WC: 0

Weekly Charges Guide: Personal Care Single £320 – £507 (These prices are only a guideline, please contact 14 Phoenix Road to find out the exact price for your requirements.)

Facilities & Services: Own GP if required • Close to Local shops • Near Public Transport • Gardens for residents • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on 14 Phoenix Road: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

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