The White House

95-97 Maidstone Road, Chatham ME4 6HY
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8.0 21 Reviews
  • The White House, Chatham
At the White House professionals provide a comfortable and happy home and hope that service users will enjoy living here. Doing everything possible to respect the rights of older people in this home, particularly by observing the values of privacy, dignity, independence and choice.

Food and drink is very important to the home, with carers providing a varied menu including special diets.

The service user will have exclusive use of the allocated room which will be treated as far as possible as his or her private space. Service users are welcome to bring to their rooms personal items and any furniture they wish to use which can be safely accommodated in the space.

Hairdresser, chiropodist. musician, motivation classes, local church, library, dogs as therapy visit regularly.

Fees include all personal care and accommodation costs, food and drink, heating and lighting, laundry done on the premises.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 38 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1250
  • Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1450

Varies depending on individuals needs

These prices are only a guideline, please contact The White House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Curant Care Homes Ltd

Person in charge

  • Shaina Kumar (Owner/Manager)

Local Authority / Social Services

Admission Criteria

  • open referrals
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (4)

Parking

  • free car parking on the premises

The White House Reviews (21)

8.0

The White House has a Review Score of 8.0 (7.965) out of 10, based on 1 reviews in the last 2 years.
Over all time The White House has 21 reviews.

Overall Experience
  • 14
  • 7
  • 0
  • 0
  • 0
Date Published
  • 21
  • 0
  • 0
  • 1
  • 20
Reviewer Connection to The White House
  • 12
  • 4
  • 2
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Stewart W (Son of Resident) published on 10 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with my mums care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.0 (7.965)

Overview of Review Score

The Review Score of 8.0 (7.965) out of 10 for The White House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for The White House is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.132 Points relating to the number of positive Reviews for The White House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 1 Positive Reviews ÷ 7.6 = 0.132
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 May 2025

Overall Inadequate

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Inadequate
  • Safe Inadequate
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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