Appleby House

Any requests that I make, there is never a problem for them to solve it.

Words cannot express how happy I am with the care, support and kindness that both my mother and I have received from the staff and residents at Appleby. The atmosphere is warm, friendly and inviting where residents are treated with the utmost respect and dignity. I now have peace of mind with the knowledge that my mother is receiving excellent care and encouragement to engage in the many activities that Appleby has to offer. If I ever reach the stage of being in need of a care home - then Appleby would be my home of choice.

Appleby House provides a comfortable, friendly environment for residents. Staff are always friendly and welcoming and the accommodation always warm and clean. My mother has on several occasions told me that she is well fed and enjoys the food.

My mother came to Appleby in October and I was very worried, but after a week or so I was much more relaxed. The care and activities are first class. The food is very good, with plenty of it. The staff are very pleasant and everywhere is very clean. First rate.

Thank you Care UK.

Appleby House goes from strength to strength. The fact that they have been nominated for awards in dementia care, for both the manager and the home, reflect the happy atmosphere and good conditions apparent in the home. My mother is very comfortable and content and I am secure in the knowledge she is well cared for.

I wish to thank Appleby House staff and management for the care and support they gave to my wife so much so that she is able to leave the care home and came home permanently.

When I first went to visit my grandmother at Appleby House I admit I was rather apprehensive. Within minutes after being greeted by the extremely friendly and caring staff I felt completely at ease that my grandmother who is suffering from dementia is in the best place possible. Since moving in my grandmother is much less anxious and spends a lot less time upset. She engages with the daily activities and enjoys the coffee trips and mystery bus tour. Having eaten a meal at Appleby House myself I feel the food is of an excellent standard offering multiple choice to the residents. I feel so happy knowing my grandma is in a place that truly cares about her and treats her with dignity and cannot reiterate enough how lovely all the staff are.

I'm so impressed with the care my mother-in-law is receiving. It's so clear that she is well looked after. She was very anxious and lonely in her own home following her husband's death earlier this year. It's really good to see her looking much more relaxed, smiling and chatting since she has been admitted to the home. Mum-in-law has Alzheimer's disease which brings its own challenges. It's very encouraging that the staff at Appleby House are able to treat her as a person, to see beyond the illness. I'm really pleased and very much relieved that she is now receiving the care she so obviously needs. Thank you.

Appleby House offer gentle care where nothing is too much trouble. They always have time to stop to talk with residents and find out about their interests. Every Tuesday the residents can go out on local trips and activities are organised during the week including 'keep fit'. My aunt always looks clean and cared for. Perhaps the best thing about Appleby House is the happy atmosphere. It is always a pleasure to visit.

I speak for mum's family in passing on our really positive experience and thanks for the 110% of care and attention afforded to mum by Appleby. The home has excellent staff and management who are keen to "get it right" for the residents in general. There is genuine kindness and care and offer to all including some of the more vulnerable residents. We also note that the range of activities and routines for all is inclusive and comprehensive. Well done Appleby and thank you!

My partner went into the care home when I could no longer care (for respite). When the decision was made permanent the family and I looked at many before agreeing that none of the others came anywhere near in our estimation. For me the biggest asset is the staff from the top down. We are both treated with care and dignity. The carers are always interacting with the clients and obviously love their job. The atmosphere is happy. There are plenty of varied activities by "Oomph" and the staff at every level communicate with me both on site and if easy by phone. They have all made a difficult time so much easier and I thank them all.

Excellent service provided by all staff. My mother in law is a very challenging lady with mood swings and what ever she throws at them they deal with in an exceptionally professional manor quickly dissipating any issues arising. The staff are very pleasant and always say hello and ask if they can do anything for you i.e. tea, coffee. We as a family are very pleased and may I say lucky to have these services from the team at Appleby House. Many thanks!

The care received by my mother is first class. From day one my family have been made more than welcome at all times. The manager and under manager emphasised this is her home now and want to make it as homely as possible, which they have done. The atmosphere is very good and the carers work very hard. I can't fault the home and I am pleased I do not have to worry about her welfare.

My mother has settled into the home very well and I can only put this down to the quality of the staff and management. They have paired her with another resident and a true friendship has evolved which has removed the and anxiety which my mother had on initially moving into the home in March.

My mother has only been in this care home for just under two months but as soon as we walked in we could sense the happy atmosphere there. The manageress, deputy and staff always have a smile on their faces, the tailor-made food is worthy of a five star restaurant standard and I can speak from personal experience as we can dine with my mum whenever we wish to. Each resident is clearly very special and treated like a VIP, in fact nothing is too much trouble for them. My mum's room is very spacious and comfortably furnished and the whole of the care home rooms, recreation centres, bathing, toilet and kitchen facilities are meticulously clean. The activities are many and varied. The entertainers who visit engage with the residents with music and singing which contributes greatly to their happiness and well-being. Both my daughter and I feel very fortunate my mum receives such respect and loving care and in our opinion the care home is quite literally the next best thing to being in your own home.

Best place to go- everyone looked after me so well and I feel better. (Two weeks care)

A brilliant home and staff. Thank you all.

My nan looks and feels like a new person since moving into Appleby. The staff are lovely and are a credit to the manager.

My mum's mobility is very poor. She needs assistance to even get out of a chair. I cannot fault the care, patience and kindness shown by the carers, who are there to help and assist to stop mum falling over. She is a big lady and I would not know how to help her. She is encouraged to join in activities which before going to Appleby she wouldn't have done. She would have just sat in a chair all day watching T.V. My family and I are so pleased she is in Appleby as we know she is well looked after. She has settled down and now we know she wouldn't want to go anywhere else and we wouldn't want her to.