
This has saved his life and completely taken our worries away. I can not thank you all enough.Nicola B(Niece of Resident/Service User)



This has saved his life and completely taken our worries away. I can not thank you all enough.Nicola B(Niece of Resident/Service User)



Appleby House in Epsom, Surrey, is an 'Outstanding'-rated (April 2019), award-winning care home offering an innovative approach to older people's care, including dementia care.
Residents are supported to lead an independent, active and fulfilling life, with opportunities to enjoy hobbies and discover new interests. Art sessions have transformed the home and led to inspirational outcomes for residents – Appleby House even has its own art gallery and studio now.
The team...
Appleby House in Epsom, Surrey, is an 'Outstanding'-rated (April 2019), award-winning care home offering an innovative approach to older people's care, including dementia care.
Residents are supported to lead an independent, active and fulfilling life, with opportunities to enjoy hobbies and discover new interests. Art sessions have transformed the home and led to inspirational outcomes for residents – Appleby House even has its own art gallery and studio now.
The team strives to enhance the home in every way for residents. The traditional hair salon now has a nail bar and barber area, and an ice cream parlour was added to improve residents’ nutrition. Residents are encouraged to express their views and wishes, and individuality is celebrated.
They proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.
Appleby House is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.
Care Provided by Appleby House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Day Care
Accreditations
- Gold Standards Framework (GSF)
Facilities
- Close to Local shops
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Appleby House to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Appleby House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Shona Bradbury (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (27)
Appleby House Reviews (109)
Appleby House has a Review Score of 10 (9.952) out of 10, based on 21 reviews in the last 2 years.
Over all time Appleby House has 109 reviews.
Appleby House has made my mum most welcome there, she had lost a lot of weight before she went into the home, since being there over a few months she has now gained weight and put on one stone. I cannot fault the care that she has received there, she has settled in there and loves it. All the staff...
A brilliant home and staff. Thank you all.
My nan looks and feels like a new person since moving into Appleby. The staff are lovely and are a credit to the manager.
My nan looks and feels like a new person since moving into Appleby. The staff are lovely and are a credit to the manager.
My mum's mobility is very poor. She needs assistance to even get out of a chair. I cannot fault the care, patience and kindness shown by the carers, who are there to help and assist to stop mum falling over. She is a big lady and I would not know how to help her. She is encouraged to join in...
My mum's mobility is very poor. She needs assistance to even get out of a chair. I cannot fault the care, patience and kindness shown by the carers, who are there to help and assist to stop mum falling over. She is a big lady and I would not know how to help her. She is encouraged to join in activities which before going to Appleby she wouldn't have done. She would have just sat in a chair all day watching T.V. My family and I are so pleased she is in Appleby as we know she is well looked after. She has settled down and now we know she wouldn't want to go anywhere else and we wouldn't want her to.
Since my mother has been in Appleby House she has gained weight. I have never seen her eat so well, she enjoys the music and other activities they provide, she appears very happy and content and I am also happy knowing she is in safe hands and well looked after. Appleby House and its staff are a...
Since my mother has been in Appleby House she has gained weight. I have never seen her eat so well, she enjoys the music and other activities they provide, she appears very happy and content and I am also happy knowing she is in safe hands and well looked after. Appleby House and its staff are a god send.
I have used Appleby House on several occasions at very short notice and have found them to be helpful, accommodating and sympathetic to my needs. Staff are kind and caring in every way, nothing is too much trouble, they treat the quests/residents with the utmost respect and are aware of each...
I have used Appleby House on several occasions at very short notice and have found them to be helpful, accommodating and sympathetic to my needs. Staff are kind and caring in every way, nothing is too much trouble, they treat the quests/residents with the utmost respect and are aware of each persons individual needs. I have found II to be run in a professional manor. yet the office staff are approachable at all times and full of information and advice to help steer you in they right direction at a difficult and confusion time for the whole family. I am happy in the knowledge that my mum is very well cared for on the occasions I have left her in Appleby House capable hands. Thank you.
I am delighted with the care and services my aunty receives from all the staff at Appleby she is happy and well looked after. I have no worries at all.
I am delighted with the care and services my aunty receives from all the staff at Appleby she is happy and well looked after. I have no worries at all.
We are extremely happy with the quality of care given to my mother who resides in Appleby House. The care/nursing staff are so hard working, caring and attentive. The meals are well presented and smell delicious. Nothing is too much trouble. We feel blessed my mother is in such a caring and loving...
We are extremely happy with the quality of care given to my mother who resides in Appleby House. The care/nursing staff are so hard working, caring and attentive. The meals are well presented and smell delicious. Nothing is too much trouble. We feel blessed my mother is in such a caring and loving environment.
My wife has been to Appleby House for respite care, 6 weeks per year, for 14 years. The care has steadily improved to what I consider a high standard. All staff, especially senior staff, make the place so good, though the ground floor nature of the modern build is a great starting point. Many of...
My wife has been to Appleby House for respite care, 6 weeks per year, for 14 years. The care has steadily improved to what I consider a high standard. All staff, especially senior staff, make the place so good, though the ground floor nature of the modern build is a great starting point. Many of the staff are long serving. The friendly efficient atmosphere is very good. my wife is well looked after here.
I found this home to be very caring. All the staff are excellent in the care they provide. It gives me and my family peace of mind to know my mum is well cared for and very happy.
I found this home to be very caring. All the staff are excellent in the care they provide. It gives me and my family peace of mind to know my mum is well cared for and very happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 April 2019Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (40) & Events (0)
- 27 Oct 2026
A Care UK colleague has raised £310 for PTSD UK after organising a bake sale at the provider's Colchester based Support Centre, with the total boosted through Care UK's matched...
- 27 Oct 2026
A Care UK colleague took to the skies to raise money for Parkinson’s UK after being inspired by a resident’s determination to make a difference. Shahvez Tauqir, Customer Relations Manager...
- 27 Oct 2026
A mother and daughter from a Care UK care home laced up their walking boots and trekked almost 100 miles across the Scottish Highlands to raise thousands of pounds for...
There are no upcoming events for Appleby House.
Awards / Recognitions (136)
- 12 Oct 2026Recipient: Care UK
- 10 Sep 2026Recipient: Appleby House
- 13 Jul 2026Recipient: Care UK
Accreditations
Meet the Team (1)

I haven’t been at Appleby House long – I joined as home manager in early 2014 – but I’m completely committed to meeting the challenge of making this...
I haven’t been at Appleby House long – I joined as home manager in early 2014 – but I’m completely committed to meeting the challenge of making this home the care home of choice for people in the Epsom area. I want us to have full occupancy and a waiting list!
As home manager I’m passionate about providing the best possible care to residents to enhance their lives. I love involving residents and my team in how things are run. I believe my role is to lead by example to create a good culture at Appleby House. That can come down to things like how I speak to people, being smiling and positive and being a good team player. It’s my job to motivate staff and promote their development through training and supervision. I thrive on working with my team to bring about change – stretching them and seeing positive change happen.
I have to say that the best part of the day for me is walking around the home talking to residents and staff. We always have a good laugh and it’s the time when I get the inspiration to make any changes that are needed. But what I don’t need to change at Appleby House is the terrific atmosphere: it’s really friendly and welcoming, and new people visiting us are always really struck by that. We also offer a huge range of quality care services – particularly around dementia care – and this sets us apart from our competitors too.
I’ve lots of plans for Appleby House over the coming months, including increasing the social activities for residents, improving the dining experience for them and sprucing up the home. There’s lots to do but I’ve a great team, so I’m confident we can make it happen.
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