Ashleigh House

39 Redstone Hill, Redhill RH1 4BG
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9.0 2 Reviews
  • Ashleigh House, Redhill
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Care Provided by Ashleigh House

Type of Service

    Residential Home
  • For a maximum of 9 Service Users

Primary Care Categories

  • Learning Disability / Autism
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Television point in own room

Good to Know

Owner

  • Nash Care Homes Ltd

Person in Charge

  • Sayed Heeroo (Registered Manager)

Local Authority / Social Services

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (9)
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Ashleigh House Reviews (2)

9.0

Ashleigh House has a Review Score of 9.0 (9.038) out of 10, based on 2 reviews in the last 2 years.
Over all time Ashleigh House has 2 reviews.

Overall Experience
  • 2
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Date Published
  • 2
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  • 2
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Reviewer Connection to Ashleigh House
  • 2
Total of 2, showing 1-2
Review from Jennifer P (Mother of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited the Home today and my son was very happy. My impression is that my son gets a good quality of life, and the residents get structure in their. The Owner of the Home ensures that all residents are treated with respect and many opportunities in their daily routine and she has Governance as a
Director/Service Provider.


The Owner has completely reorganised the management structure and has ensured rigorous continuous training for staff.


My son has undergone a complete transformation in his behaviour since coming to Ashleigh House from his previous placement and words cannot say how happy I am when I see him content.


In respect of food and drink, there is an international menu on rotation where meals can be tailored to cultural and dietary needs.


May the Owners and Ashleigh House staff team continue the improvements made to the service. I will be willing to speak directly to the Care Quality Commission Officers if they contact me to convey my satisfaction with Ashleigh House.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from O A (Mother of Resident) published on 17 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been cared for at Ashleigh House for over the course of 7 years.
The staff have been attentive to his needs and I am happy that he always presents well cared for and always immaculately dressed.
He is happy there and is supported to enjoy his daily activities.
So happy that he is also
supported to attend his place of worship regularly which he loves.
The Manager is very enthusiastic in ensuring that our son receives the best of the care he needs.
The team should be proud of the job they do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.0 (9.038)

Overview of Review Score

The Review Score of 9.0 (9.038) out of 10 for Ashleigh House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.913 for Ashleigh House is calculated as follows: ( (21 Excellents x 5) + (2 Goods x 4) ) ÷ 23 Ratings = 4.913
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.125 Points relating to the number of positive Reviews for Ashleigh House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 9 registered maximum number of service users is 1.8, which has been reached with 2 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jul 2021

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Ashleigh House

What types of Care is Ashleigh House registered for?

Learning Disability / Autism & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashleigh House have?

There are 9 Single Rooms.

What are the Facilities & Services at Ashleigh House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Ashleigh House to the centre of Redhill?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashleigh House to verify any information. View our terms and conditions. Ashleigh House has an Basic Service - more info.