95 Thorkhill Road, Thames Ditton KT7 0UW
Group: Mr & Mrs Y Jeetoo
Person in charge: Darmanand Dalaya (Manager)
Local Authority / Social Services: Surrey County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 9 Service Users
Registered Care Categories*: Learning Disability • Mental Health Condition • Younger Adults
Specialist Care Categories: Anorexia/Bulimia/Self Harming • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Challenging Behaviour • Down Syndrome • Epilepsy • Schizophrenia
Admission Information: Ages 24+.
Languages Spoken by Staff (other than English): French
Single Rooms: 9
Rooms with ensuite WC: 0
Weekly Charges Guide: Personal Care Single £825 – £1200 (These prices are only a guideline, please contact Beech Lodge to find out the exact price for your requirements.)
Facilities & Services: Independent Living Training • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on Beech Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Beech Lodge has a Review Score of 8.3 (8.306)
The Review Score of 8.3 (maximum of 10) for Beech Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Beech Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.6 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Beech Lodge is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.556 Points relating to the number of positive Reviews for Beech Lodge is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 1.8 positive Reviews (9 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1.8 Target = 0.556
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by P G (Uncle of Resident) on Thursday 10 August 2017. Relates to July 2017.
I paid a short visit to Beech Lodge and my overall impression was that it is run very well indeed. My niece stated that she is very happy with everything about the care home. I had a good discussion with the Manager, who was most helpful and receptive to information that I gave him. I am more than happy that my niece is well cared for and in very capable hands.
How likely would you be to recommend Beech Lodge? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Good
Karim Jeetoo, Operations Manager at Beech Lodge responded to this review on 10 Aug 2017:
Thank you very much for your kind words, we will share these with the staff team. We look forward to working closely with you over the coming years to support your niece.
There are currently no Care Home Idol entrants who have performed at Beech Lodge