
There is a wonderful feeling of being "at home" rather than in"a home" at Cossins.Jane B(Daughter of Resident/Service User)

Couldn’t wish for more kindness and attention than I get here at Cossins House from all the staff.Maureen P(Resident / Service User)

Cossins House Care Home is wonderful, lots of activities and great staff team.A C(Resident / Service User)

There is a wonderful feeling of being "at home" rather than in"a home" at Cossins.Jane B(Daughter of Resident/Service User)

Couldn’t wish for more kindness and attention than I get here at Cossins House from all the staff.Maureen P(Resident / Service User)

Cossins House Care Home is wonderful, lots of activities and great staff team.A C(Resident / Service User)

Welcome to Cossins House, a Barchester Care Home located in Cobham, Surrey.
Cossins House is a renovated period property set in four acres of beautiful grounds that feature a chicken coop and outdoor seating areas for residents to enjoy. The home is a short distance from Cobham's shops, cafes and pubs, as well as Painshill Park for resident's outings.
The team of qualified and passionate staff focus on the individual needs of...
Care Provided by Barchester Cossins House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 26 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Cossins House Care Home for full pricing details and T&Cs.
Contact Barchester Cossins House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Rose Punzal(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2004
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (18)
Barchester Cossins House Care Home Reviews (128)
Barchester Cossins House Care Home has a Review Score of 9.8 (9.836) out of 10, based on 15 reviews in the last 2 years.
Over all time Barchester Cossins House Care Home has 128 reviews.
We as a family are so grateful to have Cossins House for our mum. Her care has been incredible from day one, she is always cared for with love and dignity. Each member of staff has a special gift and together that makes one fantastic team. Doctor's and healthcare practitioners cannot speak highly enough of this amazing home.
In my opinion, Cossins House is one of the best in Surrey. I have relatives in a couple of other homes and my daughter is a carer in one of them but Cossins House is by far the cleanest, most caring and friendliest of them all.
Each time I visit I find my friend happy, clean, content. The carers are welcoming and attentive and do all they can to make sure the residents are stimulated and interested. We are all friends and find the home a real home from home.
They were proactive and sensitive to the family's wishes.
We and my father in law could not have hoped for more.
I have visited Cossins House many times and have always found the staff extremely polite, welcoming and my friend is looked after and very contented and happy. I have only experienced the home as one of great compassion. Very clean. I am fortunate in having my friend there who is loved and cared for with such caring attention.
My dad was a resident at Cossins for over 10 years. The standard of care was always excellent, particularly during his last few months. The love and support given to him and his family was outstanding and he was able to stay 'at home' to die peacefully.
As soon as we walked through the door we knew that this was the place for dad. Critically the staff were super friendly and caring. The room was spacious and light. The atmosphere was nice. We were not disappointed. As dad subsequently made a speedy recovery and was able to come home he showed no hurry to leave Cossins.
Beautiful home inside and out. Highly recommended. Staff are amazing in all departments. The care is outstanding, always pleasant to go there. Kind, friendly and welcoming. The door is always open to friends.
The lounge and dining room are lovely and I enjoy seeing activities going on.
Such a beautiful caring home for my friend. Staff are a delight and activities are fantastic. I’m always made to feel welcome.
Perhaps a little more "supervision" in the lounge might be appreciated (not observed but reported).
Many thanks for your positive review. The team will be delighted to hear your comments. Thank you for your suggestion, it will be passed onto the Home Manager. Should you wish to discuss it further, please feel free to pop in for a chat with our team anytime.
We are very impressed with the quality of the caring and great kindness of all the staff. There are reliable people around if help is needed.
The garden is particularly attractive and the flowers add greatly to the cheerfulness of the home.
The food seems very good too.
This home is excellent. I visit my Gran and always I am impressed with the kindness, care, patience and compassion showed by staff and management. A very welcoming place with a lot of laughter. Our family is so lucky to find this place. My Gran is very happy and looked after well. Many thanks to all and continue the good works.
Care of my mother is above expectations, support for family is exemplary. All staff are kind, comforting at all times. Each member of staff comprehends my mother's personality and character and respond accordingly. All staff show utmost dignity and respect to Mother and family.
Very very excellent home for elderly people. Staff are very caring. Food is ok and yummy. Very nice garden to walk around - I enjoy doing that. Good size room. Enjoy activities but would welcome more.
I wanted to drop a review in for this amazing care home. Goodness, I do not think a review will justify the amazing work and care that everyone does to make my grandmothers life at Cossins so wonderful. They all, in their kind and caring way, go beyond the call of duty as such to do things for my grandmother and more so for all of us as a family now. There have been so many ups and downs with my grandmother's health and yet the one thing that is stable throughout is the staff care and love shown to all of us. Thank you and I would not hesitate to recommend this home.
I’ve been volunteering at Cossins House for a month now, and I can honestly say that this is one of the most caring facilities I have ever been to. The staff are second to none; not only did they make me feel welcome as soon as I walked in, but also the love and care they have for the residents is remarkable. The residents are always looked after, and most importantly loved and looked after. There are always activities to be done to get the residents to socialize and have a good time, as well as everyone checking up on every resident to make sure they are always well cared for. The grounds are beautifully kept, complete with a chicken coop and pond; the residents are able to take walks in summer and have access to great facilities. I couldn’t have asked to work at a better home, and I feel that I am part of a family I will have for life.
Superb care home, staff are so kind and the home is so clean. Best home environment. It's where I want to be in the future.
The care home has been fantastic to both my Great Grandmother as well as being very accommodating to family coming to visit. The loving staff make it very easy to relax, knowing that my Great Grandmother is well looked after.
She has had a lesion on her leg which was very worrying, however, through attentive and thorough care, this has improved immensely. The staff regularly visit her in her room and engage and she responds and seems to be able to recognise them, albeit in her limited way.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 May 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (39) & Events (12)
- 23 Jul 2026
Connecting and engaging with friends and family at our fabulous Summer BBQ, our residents enjoyed the most wonderful day in the sunshine, surrounded by their loved ones. Everyone tucked into...
- 15 Jul 2026
Staff Sports Day! ???? What a fantastic afternoon filled with fun, laughter, and a little friendly competition! Staff took part in sack races, egg and spoon races, sprints, and plenty...
- 15 Jul 2026
Residents at Cossins House, got moving for Barchesters Get Moving Week by taking to the dance floor and counting our steps! ???? With music in our feet, smiles on our...
- 31 Jul 2026Organiser: Barchester Cossins House Care Home
- 06 Aug 2026Organiser: Barchester Cossins House Care Home
- 06 Aug 2026Organiser: Barchester Cossins House Care Home
Awards / Recognitions (90)
- 30 Jun 2026Recipient: Barchester Cossins House Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Meet the Team (18)

Healthcare has always been the driving force of my career, ever since I trained as a Registered Pharmacist in the Philippines for 10 years.
I moved to the UK in 2003, joining Cossins House as a Care Assistant, working my way up eventually to Deputy Manager and now General Manager.
As a General Manager, I am responsible for managing all aspects of the home’s daily operation, ensuring that the highest possible standard of care is provided in accordance with Care Quality Commission (CQC) and Barchester policies.
As a leader, I will demonstrate an open and transparent culture, whereby my staff feel valued and developed.
As a team, we have achieved the prestigious Gold Standard Framework (GSF) Award-Platinum Status and a CQC 'Outstanding' in the Care Domain.
As a person, I am kind, calm and patient. I love to spend time video calling and chatting with my family back home. I am a mother of one child and happily married.

I started my career in the care industry as a Senior Care Assistant way back in 2006 in Nottingham, before moving to Surrey in 2010. I find my role really fulfilling!

I am the Activity Leader here at Cossins House and provide a large number of activities. We work on a person-centred approach for each of our residents. We work as a team to engage with everyone and work to the needs of each resident. We have lots of fun and games indoors and outdoors, trips out, LIVE music and entertainment and one-to-one sessions.
We have a Holy Communion service every 2nd and 4th Tuesday of each month and a hairdresser who visits every other Monday. We are always open to new ideas and have volunteers coming in each week. We work closely with Pet Therapy and have several dogs visiting. We work with local schools, who sing for us every Christmas.

Catherine has been at Cossins House for 7 years and is responsible for ensuring that the administration of the home runs smoothly and effectively. This includes both our management accounts and payroll.

Manny is responsible for ensuring our residents live in a place that’s proactively inspected and brilliantly maintained at all times.

I started my career as a chef in 2008 and joined Cossins House in 2019. I am passionate about working with fresh produce, creating well-balanced, seasonal menus focused on residents' choices and the nutritional value of the dishes. I enjoy having a chat with the residents and their visitors to get to know more about their likes and dislikes. I cook with a dedication to ensure the residents enjoy their meals.

Alex demonstrates a true passion for gardening by cultivating a welcoming atmosphere in our gardens with colourful flowers and vibrant, wide-open spaces that benefit our residents and wildlife alike.

I'm responsible for the home's cleanliness, and I make sure everything is tidy and in order. I also make sure the home smells inviting. See you all soon!

I am a Senior Care Assistant at Cossins House and work nightshifts. I have worked in the care setting for many years and have a true passion in taking great care of all our residents.

Working with the elderly is a true passion of mine. I have worked in care for many years and have achieved so much experience. I always give 100% to my career.

Anne supports our chef in the kitchen with all food preparations and takes care of keeping the kitchen clean and well-maintained.

I have been working at Cossins House as a Care Assistant since 2015. I really enjoy my job and love to work with Elderly Residents.

I work as a Care Assistant to help support all evening activities.

I work as a Care Assistant to help support all evening/daily activities.

I work as a Care Assistant to help support all daily activities.

I work as a Care Assistant to help support all daily activities.

I work as a Senior Care Assistant to help support all our residents' well-being and care.

I work as a Care Assistant to help support all evening activities.
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