Enter location or care home name
Search for a care home
Search...
Care Provided by Fircroft
Primary Care Categories
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 18 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Television point in own room
Funding & Fees
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ridge Care Group Ltd
- Private Owned
Person in charge
- Cara Wells(Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (16)
Are you the Owner/Manager of Fircroft?View your Advertising Options
Fircroft Reviews (4)
9.4
Fircroft has a Review Score of 9.4 (9.375) out of 10, based on 4 reviews in the last 2 years.
Over all time Fircroft has 4 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Fircroft
Loading...
Review from Carole R (Sister of Resident) published on 7 May 2025 Submitted via Website•
Overall Experience
My sister moved in a month ago, and I must say I could not be happier for her. The staff are very attentive, as she is non-verbal, they pay attention to all her needs. Fircroft has a wonderfully warm atmosphere and is a happy home. I could not be happier that she is there
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Sister of Resident) published on 22 April 2025 Submitted via Website•
Overall Experience
My sister is 47, has Down Syndrome, is on the blind register, has Epilepsy and Dementia with complex needs. We have always wanted her to be able to live her 'best life'.
We knew as soon as we saw Fircroft that it was a well run and managed home, with: caring, empathetic, proactive, skilled and kind staff. The Manager is a very capable and strong leader with great values which she imparts to her team and is not afraid to make changes where needed.
We knew as soon as we saw Fircroft that it was a well run and managed home, with: caring, empathetic, proactive, skilled and kind staff. The Manager is a very capable and strong leader with great values which she imparts to her team and is not afraid to make changes where needed.
We want to work in partnership with any home that my sister lives in, and believe that we have this balance at Fircroft. Nothing in this world is perfect, but the openness and willingness to always strive for better is evident, and feedback is welcomed. It is very hard to find a home such as Fircroft. My sister had to move borough after having to leave her home of over 30 years, but the sacrifice has been worth it for her happiness, wellbeing, good care and our peace of mind.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from T A (Daughter of Resident) published on 31 March 2025 Submitted via Website•
Overall Experience
Cara and her team are amazing the care and compassion they have given my mum is amazing they call me on updates and care for her day in day out
I know my mum is being cared for and the manager has gone above and beyond thank you.
↩Reply from Cara Wells, Home Manager at Fircroft
Thank you so much for your wonderful review. We are happy to hear that you and your mum are having a positive experience at our care home. If you ever have any further feedback or require assistance, please do not hesitate to get in touch. Once again, we are truly thankful for your kind words
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gretta M (Sister of Resident) published on 24 January 2025 Submitted via Website•
Overall Experience
My brother, now aged 68, was born with Downs Syndrome, learning disabilities and latterly diagnosed with Alzheimer's. He was transferred to Fircroft Care Home after an unsatisfactory placement at a Care Home in Caterham. He stayed at Fircroft for almost 2 years and moved to a smaller home last week. The care he received at Fircroft was exceptionally good. They understood his needs and the care he received there was second to none. From the Manager to all staff, they went above and beyond what is required in caring for adults with multiple health challenges. As a family we were in awe of how they dealt with the many challenges presented in the 2 years my brother spent at Fircroft. A business is only as good as the staff it employs. The staff at Fircroft are some of the best I have come into contact with. Caring, encouraging, empathetic, funny and anxious to bring out the very best in the people in their charge.
↩Reply from Cara Wells, Home Manager at Fircroft
Thank you so much for your kind words and for taking the time to share your experience. We are truly grateful to have been able to care for your brother over the past 2 years. It has been a pleasure to be a part of his journey, and we are very delighted to hear that your experience with Fircroft...
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Fircroft.
Upcoming Events
There are no upcoming events for Fircroft.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Fircroft.
Accreditations
There are no accreditations posted yet for Fircroft.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Fircroft
What types of Care is Fircroft registered for?
Dementia, Learning Disability / Autism, Mental Health Condition, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Fircroft have?
There are 16 Single Rooms.
What are the Facilities & Services at Fircroft?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Television point in own room are some of the Facilities & Services.
How far is Fircroft to the centre of Redhill?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fircroft to verify any information. View our terms and conditions. Fircroft has a Basic Service -more info.