Hill Brow is a purpose-designed 30-bed family owned and run care home, which is rated Outstanding by CQC (April 2022). Friendly trained carers contribute towards a homely and happy atmosphere in which residents are supported in their choices and lifestyles. All of the team are permanent, agency staff are never used allowing strong relationships to form between residents and team.
The residents' independence, dignity and care is at the centre...
Hill Brow is a purpose-designed 30-bed family owned and run care home, which is rated Outstanding by CQC (April 2022). Friendly trained carers contribute towards a homely and happy atmosphere in which residents are supported in their choices and lifestyles. All of the team are permanent, agency staff are never used allowing strong relationships to form between residents and team.
The residents' independence, dignity and care is at the centre of everything the staff of Hill Brow do. The home also works closely with other health care professionals in providing 24-hour care, which helps to reduce the need for hospital admissions.
There is a full and diverse activities programme, providing many opportunities to socialise. Outside there are beautiful landscaped gardens with flat paths and a large fish pond for residents to enjoy. The residents take an active role in running the home, helping to create the menu's, activities and social programme. Hill Brow is a happy home, where the resident's happiness and welfare comes first.
Contact Hill Brow Residential Care Home to confirm what's included and get a personalised quote:
We do accept Local Authority Funding providing they meet our rates.
The price(s) shown are provided by the care home. Contact Hill Brow Residential Care Home for full pricing details and T&Cs.
Hill Brow Residential Care Home has a Review Score of 10 (9.977) out of 10, based on 36 reviews in the last 2 years.
Over all time Hill Brow Residential Care Home has 135 reviews.
Hill Brow Residential Home - A Village with a Roof!
We arrived at Hill Brow Residential Home with the usual mixture of hope and trepidation. Would we settle in? Would we like it? Would we survive the food?
Well, we needn't have worried!
With around 30 residents, Hill Brow feels much more...
Hill Brow Residential Home - A Village with a Roof!
We arrived at Hill Brow Residential Home with the usual mixture of hope and trepidation. Would we settle in? Would we like it? Would we survive the food?
Well, we needn't have worried!
With around 30 residents, Hill Brow feels much more like a friendly little village than a residential home. You soon get to know people, there is always someone to have a chat with, and there's usually a good deal of laughter along the way.
The staff are wonderful - friendly, kind, patient and always ready to help. They seem to have mastered the difficult art of looking after people without making them feel as though they are being "looked after".
And the food deserves a special mention. It's varied, plentiful and genuinely enjoyable - which is important when eating is one of the main activities left to us!
There's a lovely, relaxed atmosphere at Hill Brow. Nobody pretends that growing older is always easy, but there is a real sense of community,
Thank you so much for your wonderfully warm and thoughtful review. We're delighted to hear that you've found such a strong sense of community here. It means a great deal to know that our team, atmosphere and, of course, the food have all helped make Hill Brow feel like home. We're so pleased you're part of our little village!
My mum has been a resident at Hill Brow for nearly a year now. The relief of knowing she is safe and very well cared for is huge. All of the staff are so lovely and caring. I am asked once a month to sit with the managers and review how mum is doing. Looking back I can see the decline in mum since...
There is a lot of fun and laughter at the home. Mum still has a great sense of humour and regularly makes everyone laugh. There are daily activities that over time she has started to take part in. She particularly likes the quizzes and discussions that they all take part in. During the summer they have regular BBQ's and family members are encouraged to attend. It's become a home from home for me, I now know all of the staff, I visit mum 3 times a week & look forward to not only seeing her but everyone else at Hill Brow.
Thank you so much for taking the time to share your thoughtful review. We're so pleased to hear that Hill Brow has become a home from home for you and that your mum continues to enjoy the laughter, activities and sense of community. It means so much to our team to know that you feel reassured and supported in our care, thank you again.
I find the staff are very good and caring to the residents and there's a lot of activities going on, the residents are always busy doing things. The home is very welcoming and always offer teas and coffees.
I find the staff are very good and caring to the residents and there's a lot of activities going on, the residents are always busy doing things. The home is very welcoming and always offer teas and coffees.
Thank you for taking the time to share your positive feedback. We're so pleased to hear how welcoming you find the atmosphere of the home. Your lovely comments are greatly appreciated and will be shared with our fantastic Hill Brow team.
My friend's mum has called this care home her home for nearly three years. The atmosphere is wonderfully warm and family oriented. The staff are exceptionally patient, friendly and genuinely caring. The meals are absolutely delicious, too! There is always something happening to keep residents...
My friend's mum has called this care home her home for nearly three years. The atmosphere is wonderfully warm and family oriented. The staff are exceptionally patient, friendly and genuinely caring. The meals are absolutely delicious, too! There is always something happening to keep residents engaged. The daily activities and organised outings give everyone something special to look forward to.
Thank you for a lovely review of the home and the team. We really appreciate you taking the time. The team will be very pleased to read it.
Can't praise them enough, would highly recommend.
Can't praise them enough, would highly recommend.
Thank you so much for your kind words and recommendation. We're pleased that we have been able to meet your mum's dietary needs and that she has enjoyed our homemade food. Your feedback means a great deal, and we will be sure to share your lovely comments with the whole team.
The staff are superb. I have no qualms for leaving her in their care.
The staff are superb. I have no qualms for leaving her in their care.
Thank you for taking the time to share your positive feedback. We are grateful for your trust and are pleased to hear that your mother feels safe, well cared for, and supported by our team.
Very friendly and helpful staff, great food and activities all week long and lovely rooms. Very happy to have my grandmother there! The overall location is easy to get to and well lit. Lovely outside area to sit in the sun as well
Very friendly and helpful staff, great food and activities all week long and lovely rooms. Very happy to have my grandmother there! The overall location is easy to get to and well lit. Lovely outside area to sit in the sun as well
Thank you for taking the time to share your kind feedback, it means so much to all of the team. Thank you for trusting us with your grandmother's care. We're especially proud of our beautiful garden and outdoor spaces as we enter the summer season, we hope you join us for one of our summer events!
What's not to love about Hill Brow? The staff are all fantastic, the home is exactly that, a home to the residents who live there. Always lots of activities going on that my mother (in law) thoroughly enjoys. Great food and variety and she also can have a glass of wine with dinner. I'm absolutely...
What's not to love about Hill Brow? The staff are all fantastic, the home is exactly that, a home to the residents who live there. Always lots of activities going on that my mother (in law) thoroughly enjoys. Great food and variety and she also can have a glass of wine with dinner. I'm absolutely thrilled that my mother in law is a Hill Brow resident and wouldn't hesitate to recommend them to anyone.
Thank you so much for taking the time to share your fantastic feedback and recommendation. We're so please your mother-in-law enjoys our varied activities and is enjoying a happy and full life at Hill Brow. We will share your kind words with all of the team, thank you again.
This home is just quite amazing. Exceeds all expectations. My mother is so well looked after. Great activities. Superb staff. I can't recommend highly enough. The communication from the management about my mother's welfare is excellent.
This home is just quite amazing. Exceeds all expectations. My mother is so well looked after. Great activities. Superb staff. I can't recommend highly enough. The communication from the management about my mother's welfare is excellent.
Thank you for taking the time to share your fantastic feedback. We're so pleased that your mother is enjoying the activities and to know that our communication and care have given you confidence and reassurance. Your feedback means a great deal to all of our team at Hill Brow.
Can't fault the caring nature of the staff and overall service and attention to detail of the team who work there. Management keep in regular contact and I have total confidence in them dealing with any situation with empathy, as well as efficiency. My mum is very happy there and feels safe and...
Can't fault the caring nature of the staff and overall service and attention to detail of the team who work there. Management keep in regular contact and I have total confidence in them dealing with any situation with empathy, as well as efficiency. My mum is very happy there and feels safe and well looked after. The home is bright, homely and well maintained. I would highly recommend Hill Brow to anyone looking for a new home for their relative.
Thank you for your lovely feedback and recommendation. We are so pleased that your mum feels happy and well cared for at Hill Brow. We will be sure to share your comments with the team, thank you again.
My mum has been a resident for over 2 years and i cannot praise the home enough. Every member of staff treats her as though she were a member of their family with respect and love. That care also extends to myself and friends when we visit her. The residents enjoy life with great food, plenty of...
My mum has been a resident for over 2 years and i cannot praise the home enough. Every member of staff treats her as though she were a member of their family with respect and love. That care also extends to myself and friends when we visit her. The residents enjoy life with great food, plenty of activities and wonderful staff .
Thank you for taking the time to write a review and for trusting us with your mum's care over the past two years. It means a great deal to hear that the our team has made both your mum and your friends feel supported and welcomed, our ethos is always to care for our friends as if they were our own...
Thank you for taking the time to write a review and for trusting us with your mum's care over the past two years. It means a great deal to hear that the our team has made both your mum and your friends feel supported and welcomed, our ethos is always to care for our friends as if they were our own family. We're so pleased that she is enjoying the activities, food and companionship at Hill Brow. Thank you again.
My mother has only been at Hillbrow a short time but is already happier. The staff are extremely caring and professional and have have made what was a difficult time much easier. She is now being cared for and looked after and it's such a relief to know she is safe.
My mother has only been at Hillbrow a short time but is already happier. The staff are extremely caring and professional and have have made what was a difficult time much easier. She is now being cared for and looked after and it's such a relief to know she is safe.
Thank you so much for your kind words. We're delighted that your mother has settled in well and is feeling happier at Hill Brow. We understand how difficult this transition can be for families, so it means a great deal to know that our team as been able to support your family and provide reassurance and care. Thank you again
I cannot speak highly enough of the incredible people who make Hillbrow such a special place. From the moment my mother arrived, the staff have shown genuine care, compassion, and dedication that goes far beyond what you might expect. They treat residents with dignity and warmth, creating an...
We are very grateful to of found this home for my mum.
Your kind words about our team mean a great deal, and we'll be sure to share your special thanks with the Home Manager. Thank you again.
Absolutely fantastic. My grandmother recently moved to Hill Brow and is settling in really well. The staff are friendly, observant and quick to assist as well as always being available to provide a knowledgeable update on my grandmother. Hill Brow is beautifully furnished and homely which is a huge...
Absolutely fantastic. My grandmother recently moved to Hill Brow and is settling in really well. The staff are friendly, observant and quick to assist as well as always being available to provide a knowledgeable update on my grandmother. Hill Brow is beautifully furnished and homely which is a huge comfort to residents. Meals are 5 star and options are available to cater for all. Hill Brow provides all week round entertainment including outings, craft and music and more. Fellow residents are lovely and there is a wonderful 'family' atmosphere. I have been left more than impressed with the home and staff at Hill Brow and their above and beyond reproach to making my grandmothers transition to residential care as best as possible.
Thank you for taking the time to share your experience. We're delighted your grandmother is settling in so well at Hill Brow and enjoying her home, the care, and the varied activities. Your kind words mean a great deal to us. Our team takes great care to ensure every resident feels supported and part of our Hill Brow family. Thank you again.
During her stay she was extremely happy and content. It would be unfair to single out any member of staff as they all were so attentive and caring. Nothing was too much trouble 24 hrs a day.She had a lovely ground floor...
We could not have wished for a better place for my mother to enjoy her final years at the age of 96.
Thank you so much for taking the time to share your positive experience of Hill Brow. It was an honour to support your mother during her time with us at Hill Brow, and a pleasure to see how happily settled she was in the home community. She is missed by all the team, and we wish to extend our most...
Thank you so much for taking the time to share your positive experience of Hill Brow. It was an honour to support your mother during her time with us at Hill Brow, and a pleasure to see how happily settled she was in the home community. She is missed by all the team, and we wish to extend our most sincere condolences to you. Thank you again for your kind words, we will ensure they are shared with all of the team at Hill Brow.
The home is run professionally to a...
The home is run professionally to a high standard, the food is good and entertainment is plentiful for those who want to join in. We can't recommend them highly enough.
Thank you for taking the time to write a review, your thoughtful feedback means so much to all of the Hill Brow team. We are proud of the longevity and loyalty of our permanent carers as well as all the ancillary staff who contribute to make our home what it is. Thank you for allowing us the honour of caring for your Dad.
I cannot fault any aspect of Hill Brow. The staff are exceptional, the procedures and policies are excellent and every aspect of care has been carefully thought out. The residents are treated with the utmost respect and the updates provided to the families of the residents are really informative...
I cannot fault any aspect of Hill Brow. The staff are exceptional, the procedures and policies are excellent and every aspect of care has been carefully thought out. The residents are treated with the utmost respect and the updates provided to the families of the residents are really informative and helpful.
Thank you entrusting us with the care of your loved one, it's an honour and a privilege. Thank you recognising the fantastic care we offer, and it's great feedback to hear that you are pleased with the high quality communication between the home and families. Thank you again.
All staff are friendly and attentive and know relatives by name as well as residents. Residents are well cared for and happy, well fed get choice of food at every meal. Home is always warm and welcoming. There are activities planned for every day all week and relatives often encouraged to attend.
All staff are friendly and attentive and know relatives by name as well as residents. Residents are well cared for and happy, well fed get choice of food at every meal. Home is always warm and welcoming. There are activities planned for every day all week and relatives often encouraged to attend.
Thank you for taking the time so share a review about Hill Brow. We want to ensure all residents are cared for as if they were our own family. We're so pleased you feel welcomed when you visit. Thank you again.
The caring staff are mostly Nepalese and by tradition and nature are very caring and tolerant of elderly...
The caring staff are mostly Nepalese and by tradition and nature are very caring and tolerant of elderly residents.
Thank you for taking the time to write a review. We are very proud of the homely environment and the well maintained gardens for residents and guests, it's great to read that you enjoy the environment. Thank you also for recognising our fantastic care staff, your feedback means so much to us all at Hill Brow
My mum has been a resident at Hill Brow since late December 2024. She had experienced several falls whilst living at home and was quite frail when she arrived at Hill Brow. During the past 9 months her health has improved, she has gained a little weight and she is very happy.
The environment is...
My mum has been a resident at Hill Brow since late December 2024. She had experienced several falls whilst living at home and was quite frail when she arrived at Hill Brow. During the past 9 months her health has improved, she has gained a little weight and she is very happy.
The environment is warm and friendly and every staff member I have encountered has treated mum with a wonderful friendly respect. There are so many activities every day that there is always something to stimulate and entertain.
I cannot thank the staff enough for all the care and attention they have given to my mum.
Thank you so much for taking the time to share a review of your positive experience of Hill Brow, it's appreciated by all of the team. It's a joy and privilege to see your mum settle in so well into life at the home. Thank you again.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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On Saturday 5th September, Woodlands Residential Care Home celebrated our 50th anniversary of being family-run with a special afternoon bringing together current and former residents, families, staff and members of...
We are celebrating our 50th anniversary this year at Woodlands Residential Care home! This special occasion marks five decades of family-led care in Hampshire, started by Gillian Lee. As the...
We're so pleased to announce the launch of our updated summer menus across all four homes. The new menus offer a four week rotation, ensuring a wide variety of choice,...
There are no upcoming events for Hill Brow Residential Care Home.
There are no accreditations posted yet for Hill Brow Residential Care Home.
I am Alison and the proud Proprietor of Woodlands & Hill Brow Ltd. I am a nurse holding a Degree in Nursing with a Diploma in Elderly Care. I left...
I am Alison and the proud Proprietor of Woodlands & Hill Brow Ltd. I am a nurse holding a Degree in Nursing with a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at The Royal Free Hospital, to assumed control of Woodlands & Hill Brow following my mother's retirement in 1998. I am immensely proud of what we have achieved in our homes, providing the highest standards of care which are built on an ethos of family-centred care. I am also a teacher and assessor ensuring I can support our staff through their development and training.
Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands...
Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.
I joined the company in 2014 with a level 5 Qualification in Health and Social Care. I am proud to work in a really special place with such lovely...
I joined the company in 2014 with a level 5 Qualification in Health and Social Care. I am proud to work in a really special place with such lovely people - residents and staff and I are especially proud we achieved a rating of Outstanding by CQC in 2018.
My passion is caring for the elderly. I believe everyone should receive compassion and outstanding care in their later years and that this can be achieved with well-trained and good staff working in partnership with our residents and their families and other Health Care Specialists and Professionals.
My name is Rejoice, I have worked at Hill Brow for over 10 years. I started as a carer, then became a senior carer and now deputy manager working...
My name is Rejoice, I have worked at Hill Brow for over 10 years. I started as a carer, then became a senior carer and now deputy manager working alongside our lovely manager Bev. I really enjoy my role and working with our outstanding team at Hill Brow and my passion is caring for our lovely residents. I love getting to know their likes and what makes them truly happy, so we can do all we can to offer them the best care possible.
My role is incredibly rewarding. I am part of a massive life-changing decision that is incredibly personal and needs to be made with confidence. I...
My role is incredibly rewarding. I am part of a massive life-changing decision that is incredibly personal and needs to be made with confidence. I think of myself as a guide for families and individuals during this new chapter of their life.
I help support them with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, and loved ones too.
I have worked in the health and social care sector for the last 13 years. Every role has been in and around training and development. Being able to...
I have worked in the health and social care sector for the last 13 years. Every role has been in and around training and development. Being able to develop our staff to deliver even greater care and service to our residents is something I take great pride in. Woodlands & Hill Brow is a family-run business, and this is one of the main reasons I wanted to move here, away from more corporate roles.
My name is Sharon. I am Senior Carer at Hill Brow Residential Home. My passion in life is looking after people. I really enjoy caring for all our...
My name is Sharon. I am Senior Carer at Hill Brow Residential Home. My passion in life is looking after people. I really enjoy caring for all our residents and their different needs and having the time to get to know them. I really enjoy being part of a strong team at Hill Brow that doesn’t use Agency staff at any time.
I'm Lynn, and I work as a Chef at Hill Brow. I absolutely love being part of such a caring company that values and supports its employees. The...
I'm Lynn, and I work as a Chef at Hill Brow. I absolutely love being part of such a caring company that values and supports its employees. The management team is incredibly supportive and always prioritizes the well-being of the residents and staff.
One of the best parts of my job is preparing meals for the residents at Hill Brow. I make sure to have individual conversations with each resident to learn about their favourite foods and preferred drinks. It's important to me that they are happy, so I strive to provide them with wholesome, delicious, and nutritious meals that they truly enjoy.
I love my job as an activities coordinator. The most important part of my day to me is spending quality time with the residents whether in a group...
I love my job as an activities coordinator. The most important part of my day to me is spending quality time with the residents whether in a group activity or chatting on a one to one basis. I particularly enjoy the art and craft activities. When I first started the Wednesday afternoon Art Club I could only persuade a few of the residents to join in, now I have residents and their family join in!
A regular Friday afternoon activity which I introduced soon after I started in this role is Word Association. I always get full attendance for this as the associations can be very unpredictable and humorous.
Story writing is another popular activity. I usually try to tie the theme into a current event or choose a popular childhood memory to develop into a story, however by far the most popular theme is a murder mystery. All of the residents have an opportunity to add a suggestion which is included in the story. The stories are a great way to bring out their sense of humour and it never fails to surprise me how inventive they can be.
I have also introduced food and cooking activities where I have helped the residents pipe onto cakes and biscuits with chocolate or icing and they get to eat their own creations! I use my love of art, cake decorating and watercolour painting to develop new projects and my latest creation is a giant bingo game which can also be used for quiz questions. We always look forward to our weekly outings and also the musicians that come to perform.
It’s a real privilege to be able to spend so much time with our residents. I feel very much appreciated by our residents and enjoy being part of the team at Hill Brow.
My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building...
My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 30 Single Rooms and 1 Couples/Companion Room.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.0 mile(s) as the crow flies, distance by road may be significantly further.
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