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Linwood

9 Mercer Close, Thames Ditton, Surrey KT7 0BS
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I am very happy with the care my brother receiving at Linwood.Ann A(Sister of Resident/Service User)
Linwood, Thames Ditton
My mother moved in to Linwood in July. She is extremely well cared for.Amanda J P G(Daughter of Resident/Service User)
Linwood, Thames Ditton
Shes happy which makes me happy. Im grateful for all their care and compassion.Moira H(Sister of Resident/Service User)
Linwood, Thames Ditton

Anchor's Linwood in Thames Ditton provides residential and dementia care in single en-suite rooms. Residents can benefit from permanent care, respite care and trial stays and they are welcoming new residents.

It has tailored services for elderly people who have dementia and physical impairments. The care home’s well-trained staff provide 24-hour care and support to help people maintain their lifestyle while adapting as their needs change.

Linwood's environment ensures residents benefit from...  

Care Provided by Linwood

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,600
Residential Dementia CareFrom £1,550From £1,600

Fees can vary depending on care needs and other factors. Colleagues at Linwood will be happy to discuss our weekly fees with you and what our fees include.

Contact Linwood to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Akua Buabeng(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (67)
  • Single Rooms with ensuite Wet Room (67)

Visiting

  • Visitors are welcome at Linwood.

Parking

  • Onsite parking is available, including disabled spaces.

Linwood Reviews (146)

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9.7

Linwood has a Review Score of 9.7 (9.723) out of 10, based on 40 reviews in the last 2 years. Over all time Linwood has 146 reviews.

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Showing 146 reviews matching selected criteria
Review from H G (Husband of Resident) published on 11 November 2025 Submitted via Postal Card
Overall Experience

The staff are always very helpful. When I visit the home. The home is located close to my home making it easy to very regularly.

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Review from C M (Cousin of Resident) published on 29 October 2025 Submitted via Postal Card
Overall Experience

I hadn't seen my cousin in some years and recently visited her at Linwood for the first time. Looked so much better than the last time I saw her. She was well dressed, happy and settled. She has a lovely relationship with staff, who looked after her very well. The home is clean, well cared for and food looked good. The manager welcomed me, showed me around and it was clear how well managed the home was.

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Review from K E (Daughter of Resident) published on 1 September 2025 Submitted via Postal Card
Overall Experience
My mother moved into Linwood a couple of months ago and I could not ask for kinder staff. They got to know and understand mum very quickly and I know she is in safe hands.

There is a lovely calm feeling about the place and my mum seem much happier and content.

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Review from Benjamin A (Friend of Resident) published on 30 July 2025 Submitted via Website
Overall Experience

Linwood care home has been an exceptional home full of compassion, dedication, friendly and empathetic to its residents. I strongly recommend Linwood care home for people who wish to have conducive and safe place for their relatives.

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Review from J W (Daughter of Resident) published on 25 July 2025 Submitted via Postal Card
Overall Experience

My mum is very happy living in Linwood. We visit her often and everyone mentions what a happy home it is. My mum has made friends, and loves living there. The care is great, everyone is helpful and friendly. The management always have time for families and residents and work hard to make it a lovely happy home.

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Review from E P (Son of Resident) published on 31 May 2025 Submitted via Postal Card
Overall Experience

From the time my mum entered Linwood, I have found that she has been cared for and looked after by all the staff in a pleasant and very kind manner. The activities and entertainment provide great fun for all the residents. I am always kept up to date with my mum's progress.

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Review from J D (Daughter of Resident) published on 12 May 2025 Submitted via Postal Card
Overall Experience

Linwood is a caring and friendly home which always appears clean inside. My mother has been a resident for 3 years and has always been treated with kindness and respect. Especially when she had a fall and fractured her hip. The food looks tasty and appetising.

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Review from J G (Son of Resident) published on 8 May 2025 Submitted via Website
Overall Experience
The manager and all the team at Linwood are just amazing. It's wonderful to see all the amazing events they organise for everyone at the home and the love and care they give, sometimes in difficult circumstances!
Recently my mother needed both medical care and help with loneliness and low mood and her carer went the extra mile to make it happen, when I know those resources are really stretched.

Thanks to everyone!

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Review from Christopher H (Son of Resident) published on 29 April 2025 Submitted via Website
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I continue to be very happy with the care Mum receives at Linwood. She is always happy there and has really good rapport with the staff. The management are always receptive to concerns and there's a really good range of activities.

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Review from B S (Daughter of Resident) published on 12 February 2025 Submitted via Postal Card
Overall Experience

My mother was a resident at Linwood for 19 months. The care she received from the wonderful manager and staff was simply first-class. I feel comforted to know she had spent her last few months clean, happy and continually cared for at Linwood. Mum always had a smile on her face whenever I visited. I would not hesitate to recommend this care home to future guests or residents.

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Review from H S (Respite Resident) published on 30 January 2025 Submitted via Postal Card
Overall Experience

This was a very fortunate recommendation given and for which I am very grateful. Not difficult to say it is a well-run establishment with efficient and conscientious staff. Virtually impossible to complain about anything.

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Review from A B (Daughter of Resident) published on 29 January 2025 Submitted via Website
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Mum came to Linwood in October 2023 and has settled extremely well, more than we ever thought possible! All staff have been kind, caring and very attentive; it is clear that they take the time to get to know the residents and their individual needs and preferences. They make the effort to understand each other as a person and treat them as they would their own family. Once when passing a room close to Mum I overheard a lady talking to the resident inside and assumed it was a family member, I was surprised to see it was a staff member, her manner was so warm and caring. The home is very approachable answers every query I have promptly, and contacts me with updates. The home is decorated to a high standard and conducive to a calm and pleasing environment. Mum's room is spacious and pretty with a large en-suite shower room. After years of angrily telling me she would never go into a home, she now thanks me for finding this place for her! She also loves the food, amazing for a picky eater!

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Review from D L (Cousin of Resident) published on 23 January 2025 Submitted via Postal Card
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Friendly, comfortable and most very friendly staff. Very clean environment. Thank you for looking after so well.

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Review from G W (Son of Resident) published on 15 January 2025 Submitted via Postal Card
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My father took up residence at Linwood in June 2023. Dad is a quiet, reserved man who doesn't think he's old or sick. He needs gentle encouragement to participate and can be stubborn. Yet dad is generally very content,well cared for although he resist daily hygiene routines. The caring team are patient, kind and have made friends with dad and they all enjoy polite banter and back chat. He's generally happy at Linwood.

Reply from Akua Buabeng, Manager at Linwood

Thank you for taking the time to review Linwood and we are pleased that you rate our care/ support as very good. We're glad your father is content at Linwood, where I'm always happy to discuss feedback to ensure that care and all aspects of day-to-day life are to the satisfaction of our residents and their loved ones.

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Review from Sheena M (Sister of Resident) published on 31 December 2024 Submitted via Postal Card
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My brother resides at Linwood Care Home. He is very happy, his room is always clean and he enjoys his meals and the facilities. He finds the staff to be very friendly and helpful with his needs.

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Review from Barbara S (Next of Kin) published on 5 November 2024 Submitted via Postal Card
Overall Experience
I am responsible for a resident who lives at Linwood Care Home.
He had a fall and injured his leg which has been very swollen - at the same time he had bleeding from his right ear.

He was not at all well and the home was so caring of him. A particular staff member was on duty and her care and knowledge were invaluable in helping him recover. My sincere thanks to her.

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Review from Robert C (Son of Resident) published on 9 September 2024 Submitted via Postal Card
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I have come over from Australia to spend some time with my father. I have found the care he is receiving to be first-class. All the care workers have great patience and show enormous kindness. They only have the best interest of the residents at heart.

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Review from Steve P (Son of Resident) published on 9 September 2024 Submitted via Postal Card
Overall Experience

My mum has been here since January 2024 and we are very happy with the care she receives. The staff encourages her to participate in activities of which she particularly enjoys entertainers that visit. When visiting we are always we are always made to feel welcome.

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Review from Linda T (Daughter of Resident) published on 8 August 2024 Submitted via Postal Card
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My mother has been a resident of Linwood for 2 years. I frequently visit my mum and over the last two years, there has been a transitional improvement in all aspects of Mum's care. I find the staff, their attitude, their caring nature and upbeat humour in dealing with the residents on the ground floor a pleasant and rewarding experience when I visit. I have peace of mind knowing my mum is safe and sound at 'Linwood'.

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Review from Martin B (Son-in-law of Resident) published on 8 August 2024 Submitted via Postal Card
Overall Experience

My mother-in-law has been a resident at Linwood for the past 8 weeks. The staff are exceptionally caring and she has at all times been treated with dignity and respect. The care provided has been tailored to her individual needs and additional support has been provided by external agencies when required. I have spent my career in healthcare and I am hugely impressed by the service and care provided at Linwood. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 February 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 02 Mar 2026

    A Surrey care home is delighted to have been classed as Good by the Care Quality Commission (CQC), the second highest rating possible. The team at Anchor’s Linwood care home...

  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...

  • 19 Nov 2025

    Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce that Grace Iguhehide triumphed at the London regional final of the Great...

Upcoming Events

There are no upcoming events for Linwood.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Meet the Team (0)

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