
I am very happy with the care my brother receiving at Linwood.Ann A(Sister of Resident/Service User)

My mother moved in to Linwood in July. She is extremely well cared for.Amanda J P G(Daughter of Resident/Service User)

Shes happy which makes me happy. Im grateful for all their care and compassion.Moira H(Sister of Resident/Service User)

I am very happy with the care my brother receiving at Linwood.Ann A(Sister of Resident/Service User)

My mother moved in to Linwood in July. She is extremely well cared for.Amanda J P G(Daughter of Resident/Service User)

Shes happy which makes me happy. Im grateful for all their care and compassion.Moira H(Sister of Resident/Service User)

Anchor's Linwood in Thames Ditton provides residential and dementia care in single en-suite rooms. Residents can benefit from permanent care, respite care and trial stays and they are welcoming new residents.
It has tailored services for elderly people who have dementia and physical impairments. The care home’s well-trained staff provide 24-hour care and support to help people maintain their lifestyle while adapting as their needs change.
Linwood's environment ensures residents benefit from...
Care Provided by Linwood
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Linwood will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Linwood for full pricing details and T&Cs.
Contact Linwood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Akua Buabeng(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Visiting
- Visitors are welcome at Linwood.
Parking
- Onsite parking is available, including disabled spaces.
Linwood Reviews (146)
Linwood has a Review Score of 9.7 (9.723) out of 10, based on 40 reviews in the last 2 years.
Over all time Linwood has 146 reviews.
Reductions in agency staff has been a key factor in achieving this improvement.
Management and staff are always approachable and attend to issues identified needing attention in a timely manner.
Back in April, I visited with a friend of mine whose father is a resident. Staff were very polite and my friend's father had only nice things to say about his stay there. My father-in-law was a resident at a different place in the West Midlands some time ago and in comparison, Linwood made a better impression on me. The place looks like it is well managed.
Thank you for all you do.
A pleasant modern care home that is always spotless and a good team that works well and always ready to go the extra mile to look after residents and an easily approachable manager who is always there to listen and understand your concerns.
Home is very clean and tidy. Staff are very friendly and helpful.
Relaxed attitude of management and staff suits me greatly as I have an anxiety disorder connected to my Parkinson's.
Nice pleasant surroundings.
Thank you.
After spending 2 weeks here last year when I needed a short time to leave my bungalow and didn't want to go to a hotel. After returning home and had some day carers that did not satisfy my needs when my health got worse, I decided I would like to come back here and am now very satisfied with my second time here and have sold my bungalow having decided to spend the rest of my life here.
I came to Linwood for a week's respite care after spending 2 weeks in hospital after a stroke. We had work going on at home and felt a week in Linwwod would be best whilst the building work completed. I would recommend what I have done in a similar position to anyone. The kindness shown by all the staff, the excellent food, a comfy room, I could go on.
Although we were very grateful for their support, there are some things that could have been much better. My mother is 101 years and very 'with it' yet vulnerable to falling. It wasn't good for her own wellbeing to be mainly with dementia patients and some of the carers were not smiling, welcoming or friendly. The only food she really enjoyed was the soup and was on one occasion was given stale cake to eat. Also rather than helping her to get to the bathroom one night when she called - the carer just said 'there it is' and pointed to the bathroom.
Thank you for your feedback on your mother's stay with us.
We have taken this feedback in the home very seriously and assure you that all the issues raised will be addressed accordingly. There will be monitoring measures put on the unit to monitor and support staff to improve this.
Our...
So lovely to see smiles on all faces.
The best care home I have ever been to and I would definitely highly recommend.
Met with the manager - very professional service and went out of the way to help me find my friend.
My room is cosy. The excellent chefs are making delicious vegan meals for me every day.
I feel safe, yet have my independence. I would have no hesitation in recommending an Anchor care home to anyone, especially Linwood for superb service.
Overall a good care home but I have noticed that since the manager has started, this is now becoming a great brilliant care home. One in which any relative can feel confident that their loved ones are cared for in the right way. He manages staff in a way that gets the best out of their abilities - thank you, Anchor, for placing the new manager here.
Myself and my wife have moved to Linwood two months ago as we could not manage any longer in our house in Hampton Court. I must say we have truly adjusted living here and established our routine. The food is always fresh and tastes delicious. I enjoy talking to fellow friends and even have my own scooter in the home. Staff are very friendly and kind.
My father was well looked after at Linwood and I have always been made welcome with my visits, day or night. The staff are very friendly and caring. With the recent change of management there has been a very positive atmosphere and many improvements, both small and large, are being made. I know first-hand that an enormous amount of effort was put into making Christmas an enjoyable, memorable and happy time for the residents. I am especially pleased to see that more effort is being put into activities. Comments and suggestions from residents and relatives seem to be considered carefully and acted upon where possible.
My parents have settled into Linwood over the past two weeks with excellent support from the staff. They have made a special effort to get to know Mum and Dad, ensuring that their experience of moving from their home of 55 years has been positive.
My mum seems very happy and for me, that's priority.
Very cosy friendly environment and staff and carers very helpful and pleasant. Always willing to talk to you about your relative.
Generally, I have found the care home to be very efficient. The staff are very kind and caring. My aunt seems to be very happy where she is.
Excellent service and well cared for.
I cannot thank you enough for the care you give my Mum. She is so happy with you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 February 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 02 Mar 2026
A Surrey care home is delighted to have been classed as Good by the Care Quality Commission (CQC), the second highest rating possible. The team at Anchor’s Linwood care home...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 19 Nov 2025
Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce that Grace Iguhehide triumphed at the London regional final of the Great...
There are no upcoming events for Linwood.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Linwood to verify any information. View our terms and conditions. Linwood has an Enhanced Service -more info.