Linwood

Recent changes have been made and there is a huge difference at Linwood. The environment is nice, everything is new. There are so many activities going on, and the home is buzzing with laughter and happiness. If you want a quiet place, there are plenty of lovely cosy little lounges, where you can sit and enjoy a cup of tea. Staff and management are always happy to help and they are so friendly.

Management and staff are always approachable and attend to issues identified needing attention in a timely manner.

Back in April, I visited with a friend of mine whose father is a resident. Staff were very polite and my friend's father had only nice things to say about his stay there. My father-in-law was a resident at a different place in the West Midlands some time ago and in comparison, Linwood made a better impression on me. The place looks like it is well managed.

Thank you for all you do.

A pleasant modern care home that is always spotless and a good team that works well and always ready to go the extra mile to look after residents and an easily approachable manager who is always there to listen and understand your concerns.

Home is very clean and tidy. Staff are very friendly and helpful.

Relaxed attitude of management and staff suits me greatly as I have an anxiety disorder connected to my Parkinson's.

Nice pleasant surroundings.

Thank you.

After spending 2 weeks here last year when I needed a short time to leave my bungalow and didn't want to go to a hotel. After returning home and had some day carers that did not satisfy my needs when my health got worse, I decided I would like to come back here and am now very satisfied with my second time here and have sold my bungalow having decided to spend the rest of my life here.

I came to Linwood for a week's respite care after spending 2 weeks in hospital after a stroke. We had work going on at home and felt a week in Linwwod would be best whilst the building work completed. I would recommend what I have done in a similar position to anyone. The kindness shown by all the staff, the excellent food, a comfy room, I could go on.

Although we were very grateful for their support, there are some things that could have been much better. My mother is 101 years and very 'with it' yet vulnerable to falling. It wasn't good for her own wellbeing to be mainly with dementia patients and some of the carers were not smiling, welcoming or friendly. The only food she really enjoyed was the soup and was on one occasion was given stale cake to eat. Also rather than helping her to get to the bathroom one night when she called - the carer just said 'there it is' and pointed to the bathroom.

Met with the manager - very professional service and went out of the way to help me find my friend.

I feel safe, yet have my independence. I would have no hesitation in recommending an Anchor care home to anyone, especially Linwood for superb service.

Overall a good care home but I have noticed that since the manager has started, this is now becoming a great brilliant care home. One in which any relative can feel confident that their loved ones are cared for in the right way. He manages staff in a way that gets the best out of their abilities - thank you, Anchor, for placing the new manager here.

Myself and my wife have moved to Linwood two months ago as we could not manage any longer in our house in Hampton Court. I must say we have truly adjusted living here and established our routine. The food is always fresh and tastes delicious. I enjoy talking to fellow friends and even have my own scooter in the home. Staff are very friendly and kind.

My father was well looked after at Linwood and I have always been made welcome with my visits, day or night. The staff are very friendly and caring. With the recent change of management there has been a very positive atmosphere and many improvements, both small and large, are being made. I know first-hand that an enormous amount of effort was put into making Christmas an enjoyable, memorable and happy time for the residents. I am especially pleased to see that more effort is being put into activities. Comments and suggestions from residents and relatives seem to be considered carefully and acted upon where possible.

My parents have settled into Linwood over the past two weeks with excellent support from the staff. They have made a special effort to get to know Mum and Dad, ensuring that their experience of moving from their home of 55 years has been positive.

My mum seems very happy and for me, that's priority.

Very cosy friendly environment and staff and carers very helpful and pleasant. Always willing to talk to you about your relative.

Generally, I have found the care home to be very efficient. The staff are very kind and caring. My aunt seems to be very happy where she is.

Excellent service and well cared for.