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Linwood

9 Mercer Close, Thames Ditton, Surrey KT7 0BS
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I am very happy with the care my brother receiving at Linwood.Ann A(Sister of Resident/Service User)
Linwood, Thames Ditton
My mother moved in to Linwood in July. She is extremely well cared for.Amanda J P G(Daughter of Resident/Service User)
Linwood, Thames Ditton
Shes happy which makes me happy. Im grateful for all their care and compassion.Moira H(Sister of Resident/Service User)
Linwood, Thames Ditton

Anchor's Linwood in Thames Ditton provides residential and dementia care in single en-suite rooms. Residents can benefit from permanent care, respite care and trial stays and they are welcoming new residents.

It has tailored services for elderly people who have dementia and physical impairments. The care home’s well-trained staff provide 24-hour care and support to help people maintain their lifestyle while adapting as their needs change.

Linwood's environment ensures residents benefit from...  

Care Provided by Linwood

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,600
Residential Dementia CareFrom £1,550From £1,600

Fees can vary depending on care needs and other factors. Colleagues at Linwood will be happy to discuss our weekly fees with you and what our fees include.

Contact Linwood to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Akua Buabeng(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (67)
  • Single Rooms with ensuite Wet Room (67)

Visiting

  • Visitors are welcome at Linwood.

Parking

  • Onsite parking is available, including disabled spaces.

Linwood Reviews (146)

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9.7

Linwood has a Review Score of 9.7 (9.723) out of 10, based on 40 reviews in the last 2 years. Over all time Linwood has 146 reviews.

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Showing 146 reviews matching selected criteria
Review from Raymond D (Brother of Resident) published on 9 September 2022 Submitted via Postal Card
Overall Experience

We were received so well, all the staff are so caring and helpful puts our minds at rest knowing our relatives are in such good hands.

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Review from P E (Son of Resident) published on 18 August 2022 Submitted via Postal Card
Overall Experience

The staff are very helpful and cheerful.

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Review from Mark S (Partner of Resident) published on 3 August 2022 Submitted via Postal Card
Overall Experience
My partner felt safe at Linwood.

The staff are all very friendly and kind.

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Review from G (Husband of Resident) published on 18 July 2022 Submitted via Website
Overall Experience
I have found that the staff and management have put my wife’s care paramount in their policies and especially with the covid pandemic,
Also if I ever have any questions I have been given the answer.

I would highly recommend anchor homes especially Linwood in Thames ditton.

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Review from M C (Wife of Resident) published on 24 June 2022 Submitted via Postal Card
Overall Experience

I want to say how happy and contented my husband was at Lynwood. I relaxed so much knowing he was happy. I recommended Lynwood to everybody. The staff were wonderful.

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Review from R M (Resident / Service User) published on 13 June 2022 Submitted via Postal Card
Overall Experience

I like the home.

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Review from E N (Resident / Service User) published on 12 June 2022 Submitted via Postal Card
Overall Experience

Sometimes I feel unhappy. Just me. Having said that, I must say our staff are very approachable, especially when you feel a bit down. I love all our activities and our staff are always coming up with something new. They are so kind; I cannot fault them.

Reply from Iwona Zarzycka, Manager at Linwood

Thank you for taking the time to review Linwood, and we are pleased that you rate our care/ support as excellent. When you feel a little down, our team will continue to support you and regularly speak to you to ensure day-to-day life is as you wish.

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Review from H P (Daughter of Resident) published on 11 June 2022 Submitted via Website
Overall Experience

My mother was a resident at Linwood for just under four years and throughout that time I was impressed with the kindness, patience and dedication of the staff. Mum was well cared for, her room was kept clean and tidy and the staff were welcoming, friendly and helpful. The management team were approachable, responsive and proactive to any questions raised. The programme of activities was varied and whilst mum didn’t always take full advantage of what was on offer, she enjoyed her seated exercise classes and went on organised visits to various local places. Throughout the pandemic the staff ensured I was able to keep in contact with mum by weekly FaceTime calls and their assistance during these calls was greatly appreciated. We celebrated her 100th birthday at Linwood and the staff made the day memorable both for mum and her family.

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Review from Matthew H (Son of Resident) published on 6 June 2022 Submitted via Website
Overall Experience

My mother is a resident at Lynwood Care home. She has been there for several years and I've never seen her so happy. The staff are so friendly and engaging. They provide the best level of care and the activity program they organise for every day of the week is so beneficial to my mother's morale. I am especially happy that there is a Sunday service, as mum has always been religious. I can only thank Lynwood for the exceptional care they provide my mother. Well done guys!

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Review from Jules N (Daughter of Resident) published on 1 June 2022 Submitted via Website
Overall Experience
My father was cared for with compassion, the family were always kept updated. Staff were genuinely kind, he looked clean and there were various activities held there.

I would recommend this care home.

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Review from Sue S (Daughter of Resident) published on 30 May 2022 Submitted via Website
Overall Experience

Linwood is an excellent care home. During our mother's stay there, which unfortunately began about a month before the first lockdown, they did everything they could to maintain as much communication as possible with Mum. Everyone was, and still are, very friendly. Mum had a lovely room which was personalised just for her. She was well cared for during her time there by some lovely carers often under difficult circumstances caused by the pandemic. I would well recommend Linwood.

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Review from Andrew W (Son of Resident) published on 12 May 2022 Submitted via Website
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The staff have been lovely, very helpful and accommodating. The home has a very calm and warm environment. The activities seem diverse and stimulating and the garden is a lovely suntrap for the summer.

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Review from Judith S (Wife of Resident) published on 22 March 2022 Submitted via Postal Card
Overall Experience

Sadly, Linwood was in lockdown for the entire duration of his stay, this meant I did not go beyond the outer lobby. I visited the facility before his stay and was very impressed by the standard of accommodation and atmosphere. My husband does not speak much, but I know he was happy with you.

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Review from S C (Niece of Resident) published on 22 March 2022 Submitted via Postal Card
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The staff at Linwood are so kind and caring that I am confident that my aunt is being very well looked after! Thank you for all of your hard work!

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Review from Sarah S (Daughter of Resident) published on 22 February 2022 Submitted via Website
Overall Experience

My dad moved into Linwood in November 2021. The staff made the period of change and readjustment as smooth as possible and answered all of the questions that myself and my brother had. They made us feel very reassured during this process. The staff are great and very friendly. My dad's key worker is lovely, and nothing is too much trouble for him. Unfortunately, my dad has had some falls recently, the staff always ring me immediately and keep me updated on his progress. I would recommend Linwood to any other families who require residential care, including respite care for their relatives.

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Review from Carol M (Nephew of Resident) published on 9 February 2022 Submitted via Postal Card
Overall Experience

Since my aunt came into Linwood she has been so happy and her well-being has improved so much. She tells us how lovely her carers are and my sister and myself have always been well informed and found the care excellent.

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Review from Dave S (Friend of Resident) published on 26 January 2022 Submitted via Website
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My expérience has always been positive place is clean smells nice and staff friendly.
My cousin in there always tells me she is well looked after.
She says the staff are lovely so too is the food.

The garden is a bonus for when it is a nice day for visits.

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Review from C W (Daughter-in-law of Resident) published on 23 December 2021 Submitted via Postal Card
Overall Experience

My mother in laws seems quite happy here and treated well. The only criticism is the food as it does not seem to be of a high standard.

Reply from Eleanor Lyons, Home Manager at Linwood

Thank you for taking the time to review Linwood and we are pleased that you rate our care and support as very good. We are happy to discuss our food options at a mutually convenient time. Our catering team regularly review our menus with our residents' input and we continue to offer hot and cold...  

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Review from C A (Resident / Service User) published on 10 December 2021 Submitted via Postal Card
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I enjoy living in Linwood and the friends I have met.

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Review from D R (Resident / Service User) published on 10 December 2021 Submitted via Postal Card
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Have enjoyed my stay.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 February 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 02 Mar 2026

    A Surrey care home is delighted to have been classed as Good by the Care Quality Commission (CQC), the second highest rating possible. The team at Anchor’s Linwood care home...

  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...

  • 19 Nov 2025

    Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce that Grace Iguhehide triumphed at the London regional final of the Great...

Upcoming Events

There are no upcoming events for Linwood.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Meet the Team (0)

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