Jubilee Court Residential Care Home

1 - 5 Eversley Road, Bexhill-on-Sea TN40 1EU
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17 Reviews
  • Jubilee Court Residential Care Home, Bexhill-on-Sea
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees do not include hairdressing, newspapers, chiropody

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Tabitha Sugandhi (Manager)

Local Authority / Social Services

Admission Criteria

  • Self/local authority referrals
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (3)

Visiting

  • Please contact the home to book your visit, unless it is an emergency.

Parking

  • On street meter parking available close by

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Jubilee Court Residential Care Home Reviews (17)

Over all time Jubilee Court Residential Care Home has 17 reviews.

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Date Published
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Reviewer Connection to Jubilee Court Residential Care Home
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Total of 17, showing 1-17
Review from Julie R (Partner of Resident) published on 27 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My partner moved into the home a few weeks ago. He is happy, well looked after and enjoys sitting and talking with other residents and staff. The staff are very caring, and they have a good manager at the home.
Reply from Rae Cameron, Administration Manager at Jubilee Court Residential Care Home

Thank you for your comments, Julie. We do try to provide a home-from-home environment for all of our residents to help them to settle in. The staff enjoy the work they do to make sure that each client feels unique. The manager we have has been involved in care for a while and supports her team very well. I am glad to hear that your partner is enjoying his time in our home. I will pass on your comments to the manager and her team.

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Review from C N (Mother of Resident) published on 7 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter was well and happy at first but now she is quiet and subdued, she is shaking so much now. At last, she has been given a ground floor room. She has a fear of stairs and this has been on all her notes from social services: (she was in a little attic room for over two years) the running of
the home has changed.
Reply from Ali Sepehri, Manager at Jubilee Court Residential Care Home

We follow the resident's choices and wishes at all times and communicate with family to update them due to medical conditions and what they need but we are expecting for family to understand more about service users and digest their medical condition which would be variable. I believe we have such a good team which are very caring and supportive to all residents.

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Review from Jan H (Sister of Resident) published on 7 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No deaths due to Covid which is very pleasing. Considerate and helpful. Will relate to individual needs and caring appropriately. Always busy getting on with jobs.
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Review from J L (Daughter of Resident) published on 7 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has become too difficult for me to cope with in my home on my own anymore. They were very helpful in making the transition for both of us as stress-free as possible. Obviously, visiting has been a problem for everybody, but we are kept up to date. Mum had a couple of problems, one being a fall,
but management were very efficient in looking after her and keeping me informed.
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Review from J T (Wife of Resident) published on 12 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was sent home with the wrong towels, trousers and t-shirts.
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Review from C F (Niece of Resident) published on 22 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I live 200 miles away and don't manage to visit my uncle very often. However, I am kept informed by the staff who are always most helpful. Whenever we visit we are warmly welcomed. There is a very friendly, caring atmosphere and everywhere seemed very clean. The homemade cakes are delicious.
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Review from D H (Husband of Resident) published on 16 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On my visits to Jubilee Court, I have always been greeted with a smile and made welcome by the carers, the home gives a feeling of pleasant contentment there's always a carer available for a resident whatever the needs may be.
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Review from P P (Wife of Resident) published on 16 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care staff see to all the residents need lovely with smiles. Really make them feel at home. My husband gets bored as he was always making things but can't now as his hands are hard to manoeuvre. But the lovely girls know how to handle him.
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Review from Julie M (Daughter of Resident) published on 3 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were very happy for my father to be welcomed into Jubilee Court to be cared for. The staff are welcoming, friendly, attentive and caring. No matter how many times we ring or visit (when we could visit) the staff are always on hand to answer our questions and assure us of Dad's health and care. Dad's
room is always clean and neat, despite him constantly packing things away. He is well-fed, kept clean - albeit not always in his own clothes, and the staff ensure his medication is taken exactly as prescribed. The staff are going above and beyond during this trying time.
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Review from Paula M (Daughter of Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mother had a stroke, she went into a couple of homes and they were unable to help her with her dementia illness. We moved her to Jubilee Court where she spent 3 years. The staff were well trained to help her with this cruel illness. She also couldn't walk so had to be hoisted, the care home was
far better for her needs than the nursing homes. The care my mother had was home from home and they loved her until she passed.
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Review from Norah T (Wife of Resident) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband only moved to Jubilee Court this month but I have found the staff to be courteous, very caring and the manager is very good. My husbands previous home the residents did not have a choice of food they just had to have what they were given, but here they get a good choice. His room is very
nice and they have allowed him to have pictures that he likes up. Overall I am very pleased.
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Review from Wendy M (Daughter of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When staff answer the door, they always have a smile and welcome you. Staff always ask if my sister and myself would like a drink.
They always let us know what and how our mother has been since our last visit. The whole care home is very clean and tidy, the patient's food is good and the care of residents
is excellent.
If Mother is poorly, they go the extra mile to keep her safe and warm, get the doctor in and attend to all of Mum's needs, especially as Mum is bedridden and can't communicate as she is in the last stages of dementia.
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Review from M H (Mother of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Jubilee Court manager and carers continue to care for my mother over the last six years. My mother is now bedridden and on end of life care. They continue to be very caring and so is Mum's doctor. My sister and I go and see Mum every week. We know all the staff and they treat us very well.
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Review from F C (Daughter of Resident) published on 2 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum called it her "home" and that is exactly what it is - a home but with care - "all inclusive" we'd have to say. Care is brilliant both for the residents and relatives. A very chilled out home. Nothing too much trouble. I was very happy mum was placed there. (We didn't choose at the time it was
urgent respite care - then a room came up and she could stay - 3yrs 3months)
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Review from Jennifer C (Daughter of Resident) published on 10 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother was a resident in Jubilee Court for nearly five months until she passed away. In that time my sister and I visited several times a week. We were extremely impressed by all the staff and their caring, cheerful attitude. We were always greeted with smiles and the offer of coffee and biscuits.
Mum's face would light up when a member of staff came over to talk to her, she really looked on them as family. The other residents all look happy and content.
There are plenty of activities and the opportunity to go out in a minibus to a destination of their choosing. The premises are clean and tidy but homely.
The food is homecooked and although we never tried it, it looked delicious and wholesome.
All in all our mother was treated with dignity and kindness and at the end with great compassion.
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Review from Jane D (Daughter of Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative came to Jubilee Court with various health problems, sleeping problems, mobility problems and has rapid onset dementia, so complex needs and is now very frail. Management and staff have improved all of the issues that my relative has so that comfort and quality of life are so much better.
The food is brilliant and homemade. The owners and management obviously want to make the home the best it can be and they are doing just that.
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Review from Mavyne M (Wife of Resident) published on 13 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have observed the caring attitude of the staff and the respectful way they treat the residents.
Each time I have been to Jubilee Court I have found the home clean and well organised. The food is good and also the activities provided for the residents.
N.B. I have enjoyed attending pantomimes, garden
parties etc.
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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Jubilee Court Residential Care Home

What types of Care is Jubilee Court Residential Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Jubilee Court Residential Care Home have?

There are 23 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Jubilee Court Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Jubilee Court Residential Care Home to the centre of Bexhill-on-Sea?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Jubilee Court Residential Care Home to verify any information. View our terms and conditions. Jubilee Court Residential Care Home has an Basic Service - more info.