Cedarwood House Care Home

Hastings Road, Battle TN33 0TG
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9.4 37 Reviews
  • Cedarwood House Care Home, Battle
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Care Provided by Cedarwood House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £990
  • Self-Funded Residential Dementia Care: from £990
  • RESPITE Self-Funded Residential Care: from £990
  • RESPITE Self-Funded Residential Dementia Care: from £990

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

The price(s) shown are provided by the care home. Contact Cedarwood House Care Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Cedarwood House Ltd
  • Privately Owned

Person in Charge

  • Ali Sepehri (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • You are welcome to visit at any time but please be aware that the home has busier times during the day especially at mealtimes.

Parking

  • Parking can be limited on-site (normally in the morning). Please call ahead and the home can advise you.

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Cedarwood House Care Home Reviews (37)

9.4

Cedarwood House Care Home has a Review Score of 9.4 (9.390) out of 10, based on 7 reviews in the last 2 years.
Over all time Cedarwood House Care Home has 37 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Cedarwood House Care Home
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Total of 37, showing 1-20
Review from Cayden H (Granddaughter of Resident) published on 23 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cedarwood House has been amazing. My grandfather was so well looked after by the entire team, and we are incredibly grateful for the care and support they provided.


Communication was always excellent. The staff kept me informed, let me know whenever he needed anything, and were always available to

help. My grandfather wasn't always easy, but the team did everything they could to support him. They treated him with dignity, respected his wishes, and always showed him kindness and compassion.


Sadly, we lost my grandfather earlier this week. During such a difficult time, the team were unbelievably supportive and made the whole process as comforting and straightforward as possible.


Thank you all so much. It brings us great comfort knowing my grandfather spent his final months surrounded by such caring, dedicated and wonderful people. I will always be grateful for all you have done the past 6 months.

Reply from Ali Sepehri, Home Manager at Cedarwood House Care HomeDear Family
Thank you so much for your kind and heartfelt words. On behalf of the entire team at Cedarwood House, I would like to express our sincere gratitude for taking the time to share your experience.
It was a privilege to care for your grandfather during his time with us. We are deeply saddened by his passing and extend our heartfelt condolences to you and your family. We know how difficult this time is, and we hope you can take some comfort in knowing that he was valued and cared for by everyone here.
Your recognition of our team's efforts means a great deal to us. We always strive to provide compassionate, dignified, and person-centred care, and it is reassuring to know that your grandfather and family felt supported throughout his journey. We will be sure to share your kind words with all of our staff, who will be touched by your appreciation.
Thank you for allowing us to be part of your grandfather's life during his final months. With deepest sympathy and warmest wishes.
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Review from Shell P (Daughter of Resident) published on 9 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to give my heartfelt praise to the team at Cedarwood .
Mum is always clean and cared for , her room is tidy and never smells
I'm always warmly welcomed and offered a beverage as I have a long journey this is much appreciated.
The staff are always on hand to fill me in about mums health
and welfare and any developments etc .
The food always looks fresh and appealing.
Mums needs are met .
I'd like to give extra praise to Mandy and Anu , who always find time to talk to me about mum and really do their utmost to help her and me x
Reply from Ali Sepehri, Home Manager at Cedarwood House Care HomeDear Shell,Thank you very much for your kind message. It means a lot to all of us to know that your mum feels well cared for and that your visits are met with warmth and openness.I will pass on your heartfelt praise to everyone here, especially Mandy and Anu. They (and the whole team) work hard to support residents and families, and your words will be very encouraging to them.We will continue to strive to provide the best possible care ensuring tidy, comfortable surroundings, good nutrition, and regular updates so you always feel informed and welcomed.Thank you again for your trust, encouragement, and for taking the time to leave such kind feedback.
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Review from Kate B (Daughter of Resident) published on 21 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident for four years this October. In that time my dad has been extremely well looked after by the staff which are amazing - incredibly kind and patient. The food is always good and the kitchen staff very accommodating. My dad's room over looks the open countryside, this was
a big plus for me as dad loves the countryside and he loves watching the birds and the horses in the next field. The home often organises little get-together's for residents and their families to enjoy, which are great fun.
Reply from Sarah Yilmaz, Managing Director at Cedarwood House Care HomeThank you so much for your lovely review. It means a great deal to all of us at Cedarwood House to hear how well your dad has been cared for over the past four years.We're especially happy to hear how much he enjoys the view from his room. The open countryside is one of the things that makes our home so special, and we love knowing it brings him joy, especially watching the birds and horses.Your kind words about our care team and kitchen staff will be shared with them - they are incredibly dedicated, and feedback like this truly lifts their spirits. We're also delighted you enjoy the family get-togethers; bringing people together is at the heart of what we do.Thank you again for your continued trust and support.Warm regards,The Cedarwood House Team
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Review from Darren M (Son of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Cedarwood from March 2023 until her death this week. Mum had dementia and the staff at Cedarwood have been exemplary throughout in caring for mum during her stay and right up until her passing.
Reply from Samantha Higgins, Home Manager at Cedarwood House Care HomeWe are truly sorry for your loss and want to express our deepest condolences to you and your family during this difficult time. It was an honour to care for your mum, and we are grateful that we could be there for her throughout her journey.knowing that we were able to offer comfort and support to your mum means so much to us. Please know that we are thinking of you, and if there is anything we can do to support you, we are here.
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Review from Tracy R (Daughter of Resident) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say a massive thank you to the manager and her team for their continuing care for my mum. She hadn't been well for a few weeks and was in bed for awhile. The staff were so loving and helpful, really caring for mum and encouraging her to eat and get better. It was amazing that with their
understanding and dedication, mum started walking again with assistance and is back in the lounge, eating, drinking and enjoying life again. The manager was very supportive when I had my concerns, thank you to all the lovely team.
Reply from Samantha Higgins, Home Manager at Cedarwood House Care HomeThank you sincerely for your kind and encouraging words. I will ensure your feedback is shared with the entire team, as such recognition serves as a great motivation for us. Upholding the highest standards of care is our top priority, and your acknowledgment reaffirms our commitment to excellence. We deeply value and appreciate your ongoing support, which inspires us to continually enhance the quality of our services.
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Review from Flora W (Wife of Resident) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been one of Cedarwood's residents for just over 20 months now and throughout that period I have been privileged to be able to see, on a daily basis, the unstinting compassion and dedicated care so willingly extended to all residents.
Recently my husband fell ill and immediately a doctor
was called. Sadly it was discovered that my husband had COVID-19. I was impressed with the reaction of the team. They immediately pulled out all the stops working together in this taxing time. They kept the residents safe and calm and willingly tackled a difficult situation ensuring that everyone received the greatest of care.
This inclusive attitude was extended to me as they are all aware of how I tend to worry about my husband. No matter how many times I called for updates they were always sympathetic and supportive Even calling to check on me. I cannot thank everyone enough and am so grateful that I found such a wonderful home for my husband. He looks at everyone as his special friend.
Reply from Samantha Higgins, Home Manager at Cedarwood House Care HomeThank you for your review and your kind words, the team at Cedarwood aims to make all our residents and families feel supported and cared for throughout each day, especially in tough situations, we are so pleased to hear that this is the experience you have had with us. I will ensure to pass your kind words on to the team. Thank you.
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Review from Richard E (Son of Resident) published on 1 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum recently moved to Cedarwood House, in June, and I'm so pleased with the way the carers have been looking after her. Nothing is too much trouble for them and they are all so sympathetic, and caring and treat all the residents with the utmost dignity. The manager and her team are all lovely and
the communication has been excellent. I've even been offered food and drinks when I visit. Cedarwood House care home is in a lovely countryside location, it feels like a normal home and I would thoroughly recommend it to anybody who's looking for great, friendly care for their loved ones. Thank you very much, I'm not sure what we would have done without you.
Reply from Louise Livesey, Group Support Manager at Cedarwood House Care HomeThank you for taking the time to review your experience of our Cedarwood House Care Home. We appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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Review from jo b (Daughter of Resident) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was put into Cedarwood because he lost mobility and was no longer able to be at home with us. The staff and manager were totally amazing to both Dad and his family during Dad’s time at the home. Despite him being unable to move much he still managed to join in on activities with staff and they gave
him an awesome birthday!
Reply from Louise Livesey, Group Support Manager at Cedarwood House Care HomeThank you for taking the time to review your experience of our Cedarwood House Care Home. We appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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Review from Lynne N (Wife of Resident) published on 16 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Cedarwood since February and I couldn’t be happier with the way he is being looked after. The most important thing about a care home is the care, and here it is excellent. The lovely staff is kind, professional, dedicated and so hard-working, and it is such a relief to know that
my precious husband is in safe hands. Cosy, homely Cedarwood is ideal for him, in the countryside he has always known, and with people who understand his needs. Thank you so much for saving us both.
Reply from Louise Livesey, Group Support Manager at Cedarwood House Care HomeThank you for taking the time to review your experience of our Cedarwood House Care Home. We appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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Review from Lyndsey M (Wife of Resident) published on 26 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is very settled at Cedarwood where his care and treatment are exemplary.
The staff are always cheerful and kind. It remains a comfort and relief to me that he is being looked after so well and I am grateful to you all.
Reply from Louise Livesey, Group Support Manager at Cedarwood House Care HomeThank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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Review from Flora W (Wife of Resident) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has resided in Cedarwood for the past 14 months. My respect and admiration for the entire team continue to increase and impress me. Recently my husband suffered from a nasty Urinary tract infection (UTI). He had not been his usual self so the entire team went into immediate action. It was
a Saturday morning but a duty doctor provided telephone assistance. While together two of the girls took temperature, pulse and blood pressure. Antibiotics were necessary, a team member on their day off dropped everything, drove to the chemist, collected the tablets and within less than an hour he had his first dose. The support which they gave me was just wonderful. Without their combined help he would not be recovering so quickly.
Reply from Louise Livesey, Group Support Manager at Cedarwood House Care HomeThank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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Review from Karen W (Daughter of Resident) published on 8 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Excellent care given despite staff shortages at times. Such caring staff from manager down. The building /parking has limitations but this does not affect the care given. I am very happy for my father to be a resident here.
Reply from Louise Livesey, Group Support Manager at Cedarwood House Care HomeThank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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Review from Steven B (Son of Resident) published on 8 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff do a very difficult job, very well, the care home is generally kept very clean and tidy and all the residents appear happy. Communications are maintained very professionally and health issues are taken seriously. Whenever I visit, I'm made to feel welcome. I am confident that my mother is
being as well looked after as I could hope.
Reply from Louise Livesey, Group Support Manager at Cedarwood House Care HomeThank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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Review from Gillian J (Wife of Resident) published on 8 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has now been in the care of Cedarwood for twelve months and I have been thrilled with the care he has received in that time. It has certainly proved to me that small is best. I would recommend it to anyone looking for care for someone with dementia.
Reply from Louise Livesey, Group Support Manager at Cedarwood House Care HomeThank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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Review from Jill W (Daughter of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A well-managed, caring home. Staff are friendly and welcoming. The home is clean. I feel confident my loved one is well looked after. The food generally looks homemade and tasty. It is a shame the staff are made to complete so much paperwork although this is not the fault of the home.
Reply from Louise Livesey, Group Support Manager at Cedarwood House Care HomeThank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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Review from Sara H (Daughter of Resident) published on 8 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the manager and her team enough for helping us take my father into Cedarwood. We were all so upset when we had to make this move, but this team have always been there for us with a smile and and a helping hand. They are kind and knowledgeable and nothing is too much for them, which helps
give us peace. I would not want him to be anywhere else. The building is a little tired, but that's part of its charm. It is set down a quiet no through road and looks out over countryside, which is so important to my dad, having spent most of his life outside. Thank you to the manager, don't change a thing, you're brilliant.
Reply from Louise Livesey, Group Support Manager at Cedarwood House Care HomeThank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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Review from Hugh K (Son-in-law of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Thank you for looking after my father-in-law so well. He is always positive about things when we visit him and we see him enjoying and appreciating the care and attention he is given every day by the staff and others at Cedarwood. We very much appreciate what you all do for him. Thank you!
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Review from Amanda C (Granddaughter of Resident) published on 18 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my grandmother has been living in Cedarwood House Care Home, I have noticed a great improvement in her well-being, from her wanting to join in activities, eating better, starting to form friendships with the other residents and staff, my grandmother seems happy and content in her new home. Thank
you Cedarwood for making this hard decision of having to put family members you care about into care, the right one for all the family, and especially my grandmother who now smiles again.
Reply from Louise Livesey, Group Support Manager at Cedarwood House Care HomeThank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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Review from Amanda C (Granddaughter of Resident) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From moving my grandmother into Cedarwood House Care Home, the staff have been extremely helpful in settling my grandmother in. I have found that she has improved in herself by wanting to eat in the dining room and mixing with the other residents. The manager has gone beyond her job role to make sure
that everything went as smoothly as possible which can be a very difficult and stressful time for family members, so thank you to the Cedarwood team.
Reply from Louise Livesey, Group Support Manager at Cedarwood House Care HomeThank you for taking the time to review your experience with our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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Review from Pauline Y (Daughter of Resident) published on 28 October 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother came in for nine days of respite care while we went on holiday. She was happy and said all the care staff were very kind and was always there to help her. I found the staff very friendly and accommodating. I would be happy for her to stay at Cedarwood House Care Home in the future.
Reply from Sian Kennell, Office Manager/PA to Directors at Cedarwood House Care HomeThank you for taking the time to review your experience of our Cedarwood House Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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Current Review Score: 9.4 (9.390)

Overview of Review Score

The Review Score of 9.4 (9.390) out of 10 for Cedarwood House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.790 for Cedarwood House Care Home is calculated as follows: ( (68 Excellents x 5) + (9 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 81 Ratings = 4.79
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for Cedarwood House Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Nov 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Cedarwood House Care Home

What types of Care is Cedarwood House Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cedarwood House Care Home have?

There are 20 Single Rooms.

What are the Facilities & Services at Cedarwood House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Ground Floor Accommodation only & Gardens are some of the Facilities & Services.

How far is Cedarwood House Care Home to the centre of Battle?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cedarwood House Care Home to verify any information. View our terms and conditions. Cedarwood House Care Home has an Basic Service - more info.