Abbey Dean

102 Barnham Road, Barnham, Bognor Regis PO22 0EW

Abbey Dean care home attracts residents and their families from all over Barnham and the wider West Sussex area, including: Arundel, Chichester and Littlehampton.

This home offers both residential care and dementia care and is well respected within the local community. Abbey Dean strives to provide a friendly, home-from-home atmosphere in a warm and comfortable environment.

Group: Wolfe House Ltd

Person in charge: Lisa Streeter (Registered Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 18 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 18

Rooms with ensuite WC: 18

Weekly Charges Guide: Personal Care Single £800 – £1000 (These prices are only a guideline, please contact Abbey Dean to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Abbey Dean: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.9 (maximum of 10) for Abbey Dean is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Abbey Dean in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.85 for Abbey Dean is calculated as follows: ( (51 Excellents x 5) + (9 Goods x 4) ) ÷ 60 Ratings = 4.85

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Abbey Dean is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 3.6 positive Reviews (18 registered maximum number of service users ÷ 5). 5 Reviews ÷ 3.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Abbey Dean has a Review Score of 9.9 (9.850) from 5 Reviews


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Abbey Dean?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Abbey Dean

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    2

I cannot fault Abbey Dean. The staff are so patient with my mum. I've stayed several times for lunch at last minute and its always lovely especially the pudding. I love going to see mum, especially on a Wednesday when all the ladies have their hair done. It's friendly, homely, warm and most of all welcoming. The best thing we could have done was to place mum here, she has a better standard of life and we have total peace of mind.

How likely would you be to recommend Abbey Dean? Extremely Likely

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Average Rating:   5 out of 5

The care provided by Abbey Dean has been excellent. The facilities and environment of the home are very family orientated - a real "home away from home". The staff provided a level of care that I was delighted to have had for my elderly father. They truly understand the challenges that old age, frailty and dementia can bring. My father was always treated with kindness and respect and most importantly he was viewed as an individual not just one of many. The staff always communicated with us in a very professional and very welcoming manner.

How likely would you be to recommend Abbey Dean? Extremely Likely

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Average Rating:   4.9 out of 5

Abbey Dean care home provides a superb environment for my mother suffering from dementia. All the staff are a great team of compassionate, hardworking individuals, where all members from care workers to the chef and housekeepers all contribute to a very warm, friendly atmosphere that envelopes you as you visit. After much research and visits I was taken by the cosy atmosphere at Abbey Dean, also on my first visit was most impressed to meet the proprietor who was also on site expressing much reassurance of their standards, which I found to be completely accurate. I would recommend this care home for its warmth, cleanliness and fantastic menus where visitors are encouraged to partake in meals. Thank you all the staff at Abbey Dean for taking great care of my mum on a 24/7 basis.

How likely would you be to recommend Abbey Dean? Extremely Likely

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Average Rating:   4.6 out of 5

Abbey Dean has been exceptionally caring towards my mother, always attentive and willing to listen. The home is always filled with laughter which really makes you feel comfortable when visiting. Nothing has ever been too much trouble.
The staff and management have made what was a traumatic and difficult decision to put my mother in a home, into an easy transition, offering advice and a friendly ear at all times. Mum is so happy there and as a family, we couldn’t be happier.
Thank you.

How likely would you be to recommend Abbey Dean? Extremely Likely

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Average Rating:   4.8 out of 5

This is the second respite care period my mother has had at Abbey Dean in the past 24 months. This January, my mother was welcomed back with open arms by the very friendly care staff.
She settled in extremely quickly and has been very well looked after with all of her needs and personal care being handled quickly and efficiently. She has been delighted with the quality and choice of food and loves her special treat of a daily glass of sherry. Her health and morale has improved greatly during both respite stays and my family would not hesitate to bring her back should she become poorly again in the future.
A big thank you to all the staff for looking after my mother so well.

How likely would you be to recommend Abbey Dean? Extremely Likely

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Average Rating:   4.9 out of 5

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Bed Vacancies

1 Bed Vacancy

posted 14 Apr 2018

Spacious ground and 1st floor rooms have become available at our lovely 18 bed home. True person centred care in a beautiful setting. Varied daily activities, and visiting performers/singers. Please visit the website for more information www.abbeydean.co.uk

Awards / Recognitions

There are currently no awards/recognitions posted yet for Abbey Dean

Job Vacancies

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Care Home Idol 2016

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