Abbey Dean

102 Barnham Road, Barnham, Bognor Regis PO22 0EW
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8.3 13 Reviews
  • Abbey Dean, Bognor Regis
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 18 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250

These prices are only a guideline, please contact Abbey Dean to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Natalie Knight (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (18)
  • Single Rooms with ensuite Wet Room (1)
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Abbey Dean Reviews (13)

8.3

Abbey Dean has a Review Score of 8.3 (8.278) out of 10, based on 1 reviews in the last 2 years. Over all time Abbey Dean has 13 reviews.

Overall Experience

  • 11
  • 2
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Date Published

13
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12

Review from Victoria H (Stepdaughter of Resident) published on 29 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was lucky enough for Abbey Dean to care for my step mother and then my father for the last five years.
The care shown to my parents comes from the top down and could not have been kinder, more considered, discreet or respectful.
The team are keen to work with families for the benefit of their guests.
The
variety of activities they are offered is excellent and everyone is encouraged to take part.
There are very clear processes and procedures in place to ensure that everything is very well managed. In particular the communication, they proactively update you about any concerns or if there are any incidents like a fall or there is something they need.
By giving petty cash to the management I am spared getting personal care items from the shops as they sort all this out for me.
The team also cared for me and my family when the going was tough, they had our backs.
I am very grateful to the team and would wholeheartedly recommend them for your loved ones.

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Review from Julie D (Daughter of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Abbey Dean from London at the beginning of January and I was so pleased to have had three months to help settle her in before the lockdown was imposed. As a dementia sufferer, she has struggled to understand why I haven't been able to visit her. But the Skype calls and, more recently,
the garden visits have been reassuring for me. The carers are very supportive during my difficult visits and clearly care about her well being. The meals are exceptional and I know mum now enjoys her food much more than when she lived alone. She has a lovely, bright, cosy room which we have been encouraged to personalise. The manager is very professional in her approach to running the care home and the care that was taken to keep everyone safe during the Coronavirus outbreak was exceptional. The owner is very approachable and understanding of everyone's personal situation. We really struck gold when we found Abbey Dean. Mum is well cared for and happy.

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Review from Jane (Daughter of Resident) published on 1 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has stayed at Abbey Dean for five years now. The staff is always cheerful, friendly and very caring of the residents. The food is home-cooked and delicious and the kitchen provides a varied menu and caters for all tastes. Wonderful cakes are made to celebrate residents' birthdays.
Abbey
Dean has a lovely rear garden for residents to enjoy and it is home to the annual Summer Fair with music, raffle and afternoon tea (sadly not this year due to the Lockdown). At the opposite end of the year, the home holds a Christmas Party with entertainment, food and thoughtful gifts for all the residents.
Abbey Dean locked down early and has put strict measures in place throughout the pandemic. As a result, it has remained free from infection due to the diligence and care shown by every member of staff.

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Review from Louise N (Daughter of Resident) published on 26 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident in Abbey Dean for just under two years and would have stayed longer, but she now needs nursing help which Abbey Dean cannot offer.
Abbey Dean provides a home from home environment and Mum was able to have items from her home at the care home. The staff have all been wonderful
and Mum enjoyed the activities arranged by the home particularly the gardening club and the musical activities.
The staff always were welcoming when the family visited and treated Mum with courtesy and kindness. The food was great and all residents are included in food choices.
I would not hesitate to recommend the home to anyone and would be happy to answer any questions.

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Review from Jim W (Son of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff have worked really hard, in very difficult conditions, to keep our loved ones safe and comfortable during the current COVID crisis. We have been kept up to date on a regular basis and have been able to contact our loved ones whenever necessary.

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Review from Terry B (Son of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother went in to Abbey Dean for respite care for the second time where we knew she would be happy and settled again. At first she was more than happy to stay in her room as she is hard of hearing and found it difficult to mix with other residents but the staff slowly encouraged her to sit in the
garden where she started to chat to others. Now she is very happy and having a much more fulfilled life and will be staying permanently at Abbey Dean.
I can truly say that we have no worries about my mother's care, she loves her food and is much more healthy now than when she arrived from having a good choice of home-cooked food. The staff have been excellent and very caring on all levels from plenty of cups of tea and biscuits and a chat and when needed help in the middle of the night.
I would thoroughly recommend Abbey Dean without hesitation.

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Review from Sandra D (Daughter of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum entered Abbey Dean quite poorly after a bad fall. With love patience and lots of encouragement and support mum is now back on her feet. I have peace of mind that mum is safe. I have praise for all the staff and their leader. Mum recently had a birthday in lockdown and her day was made special
topped off with a cake that looked delicious. Mum loves the food, her room is also nice and cozy with quite a good view. It has been difficult in lockdown but the staff have managed to stimulate with activities. In normal times there are lots of talks and entertainment. It is nice to know mum is being so well looked after.

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Review from Barbara F (Daughter of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for four years now and absolutely loves it. The home is quiet and comfortable with a lovely garden. The food is varied and good and the staff are friendly, caring and efficient. You always receive a warm welcome when you visit and all the residents appear happy and well
cared for.
At the start of the pandemic Abbey Dean were very quick to implement a lockdown and have managed to keep the home completely COVID free. They have always had sufficient supplies of PPE and strict hygiene procedures. I have been kept informed at all times by weekly newsletter and they have now introduced socially distanced garden visits. I am confident that my mother is in the best place possible to keep her safe, well and happy.

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Review from S L (Friend of Resident) published on 3 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We recently lost our dear friend who spent his final months at Abby Dean Care Home. He had only glowing praise for the carers here, and in his final weeks was nursed attentively. I would like to thank them for their commitment and care.

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Review from M A (Daughter of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Abbey Dean. The staff are so patient with my mum. I've stayed several times for lunch at last minute and its always lovely especially the pudding. I love going to see mum, especially on a Wednesday when all the ladies have their hair done. It's friendly, homely, warm and most of all welcoming.
The best thing we could have done was to place mum here, she has a better standard of life and we have total peace of mind.

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Review from Brian S (Son of Resident) published on 30 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by Abbey Dean has been excellent. The facilities and environment of the home are very family orientated - a real "home away from home". The staff provided a level of care that I was delighted to have had for my elderly father. They truly understand the challenges that old age, frailty
and dementia can bring. My father was always treated with kindness and respect and most importantly he was viewed as an individual not just one of many. The staff always communicated with us in a very professional and very welcoming manner.

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Review from Jayne W (Daughter of Resident) published on 14 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Dean care home provides a superb environment for my mother suffering from dementia. All the staff are a great team of compassionate, hardworking individuals, where all members from care workers to the chef and housekeepers all contribute to a very warm, friendly atmosphere that envelopes you as
you visit. After much research and visits I was taken by the cosy atmosphere at Abbey Dean, also on my first visit was most impressed to meet the proprietor who was also on site expressing much reassurance of their standards, which I found to be completely accurate. I would recommend this care home for its warmth, cleanliness and fantastic menus where visitors are encouraged to partake in meals. Thank you all the staff at Abbey Dean for taking great care of my mum on a 24/7 basis.

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Review from Georgina F (Daughter of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Dean has been exceptionally caring towards my mother, always attentive and willing to listen. The home is always filled with laughter which really makes you feel comfortable when visiting. Nothing has ever been too much trouble.
The staff and management have made what was a traumatic and difficult
decision to put my mother in a home, into an easy transition, offering advice and a friendly ear at all times. Mum is so happy there and as a family, we couldn’t be happier.
Thank you.

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Current Review Score: 8.3 (8.278)

Overview of Review Score

The Review Score of 8.3 (8.278) out of 10 for Abbey Dean is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Abbey Dean is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.278 Points relating to the number of positive Reviews for Abbey Dean is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6. 1 Positive Reviews ÷ 3.6 = 0.278

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Abbey Dean

What types of Care is Abbey Dean registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Abbey Dean have?

There are 18 Single Rooms.

What are the Facilities & Services at Abbey Dean?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbey Dean to the centre of Bognor Regis?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey Dean to verify any information. View our terms and conditions. Abbey Dean has an Basic Service - more info.