Augusta Court

Winterbourne Road, Chichester PO19 6TT
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9.7 107 Reviews
  • Augusta Court, Chichester
Anchor’s Augusta Court in Chichester is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment. The home is within reach of Kingley Vale National Nature Reserve and Goodwood Racecourse.

Augusta Court continues to welcome new residents for tailored and high-quality residential care and care for older people living with dementia.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Anchor provides on-going training in dementia care to care staff ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

Colleagues at Augusta Court will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Augusta Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Magda Zajac (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Augusta Court directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1991
  • Number of floors: 2

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (44)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • The home welcome visitors as an integral part of day-to-day life.

Parking

  • There is onsite parking, including disabled spaces

Augusta Court Reviews (107)

Total of 107, showing 21-40
9.7

Augusta Court has a Review Score of 9.7 (9.742) out of 10, based on 41 reviews in the last 2 years. Over all time Augusta Court has 107 reviews.

Overall Experience

  • 84
  • 22
  • 1
  • 0
  • 0

Date Published

107
16
25
41
66

Review from Jane A (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Senior management team led a small group Memorial Service for families to reflect and celebrate the lives of our loved ones in the care home before they passed away. Our relatives were remembered fondly by staff and those happy memories were presented as a permanent keepsake, together with a photo frame
of special pictures. This was such a special way to acknowledge the time spent in such a genuinely caring environment where all staff are dedicated to giving the best care they can. It also gave families a chance to convey our heartfelt thanks for making the final end dignified and respectful. Cannot say a big enough thank you, everyone.

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Review from Desmond H (Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sadly my wife died 14 years ago, two years later I suffered two falls and was diagnosed as suffering from dementia. My doctor recommended treatment in a care home and two paramedic friends stated without reservation the 20 homes they dealt with. Augusta Court was 'top'. I have now spent 12 years here
and have been very satisfied with the devotion and personal care provided. What was especially notable was the never-ending care during the covid pandemic. I would have no hesitation in recommending Augusta Court.

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Review from J C (Daughter of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with the home and the staff was always very good, caring and welcoming. Thank you to everyone for their kindness and care they always show.

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Review from S S (Daughter of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Living so far away from Mum, it's a relief knowing that she is happy and so well cared for at Augusta Court. Although I haven't been able to attend the care home yet, I only see and hear good things about it. Mum once told me if she'd known how nice a care home could be she would have moved out of her
house a lot sooner, instead of trying to maintain her independence, living alone. I also so appreciate how management and the staff maintain a regular social media presence. I wouldn't see my mum looking so happy, social, and well if it weren't for the regular photos and activities posted. I have nothing but praise, appreciation, and awe for the carers helping to make Augusta Court such a safe and friendly environment for our aged community. Thank you, Team.

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Review from Margaret W (Daughter of Resident) published on 22 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family member has been a resident at Augusta Court for the past 4 years. In that time she has been cared for in the most professional, sympathetic, and encouraging manner. She has enjoyed participating in all the varied activities and enjoyed the home-cooked meals, especially the different themed
events.
She has most definitely thrived while in their care. While she is sadly becoming more dependent on the care team, I could not be happier with the level of care she has received. I have the utmost confidence in the management of the home and more importantly, the individual care team who are, in my opinion, exceptional.
They keep me regularly updated with care reviews and are always available to answer any questions I may have.

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Review from Jonathan H (Son of Resident) published on 26 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad, who has Alzheimer's, has been at Augusta Court for a year now and after a brief settling-in period he was soon at ease. As his condition and health have slowly deteriorated the level of care and attention he receives is without doubt excellent. I have always been impressed with the level of
communication we receive. The facilities are great and the food always smells and looks fantastic. I'm very happy that my father is safe and well looked after.

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Review from I L (Partner of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner became a resident of Augusta Court Care Home just over 3 years ago and I have always been extremely pleased with the care he has received especially during the covid period. I have found the staff to be professional friendly and welcome, and they treated my partner with the utmost respect
and kindness which he deserved. My lovely partner passed away recently and the end-of-life care he received was exemplary. I cannot fault it. But not only did they take care of him they took care of me and my family. I was able to stay with him in his room and a bed was provided and I received all the food I needed. They did everything for me. The friendliness of the staff towards me and my family made our last days a much better experience than it could have been. I will always be grateful.

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Review from Karen M (Granddaughter of Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly home, staff are very helpful and nice.

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Review from W K (Son of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received the highest level of care during her time at Augusta Court. She built up a really good relationship with the carers and we could relax in the knowledge that her needs were being met in a safe, supportive and friendly environment. In her final days, the staff were amazing. They ensured
she was comfortable, clean and the wider care team contacted when drugs were required to manage her pain. Not only did they look after her but they supported myself and my brother through this very difficult and emotional time.

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Review from Fiona S (Daughter of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Augusta Court since September 2022.
The communication from the staff is excellent.
Her family feel reassured that our mother is safe and well cared for.
There are a wide range of activities provided constantly, for all residents to enjoy. The staff continue to maintain
a sense of humour, despite being so busy!
Thank you all for looking after our mother so well.
We are eternally grateful and would recommend AC.

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Review from Elisabeth R (Sister of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is very well looked after at Augusta Court. The team are very professional and caring in handling his every need. He has had a few episodes where he wanted to go outside where their exceptional handling of the episode and care provided have played a vital role in settling him. I am sure he
hasn't been their most relaxed redient, however not being able to speak has no doubt been as frustrating for him as well as the Augusta Court team, not to mention huge challenge. Again with their extreme patience, undivided attention to his needs and continually working with him, they have are incredible. Thank you so very much.

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Review from M S (Sister of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy my sister is here. She did have 24 hour care at home and I think she and the carers got fed up with each other. Being here there is lots to see and hear. I like the cafe style eating also.

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Review from Allyson B (Granddaughter of Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always a pleasure to visit Grandad in such a pleasant environment. The staff are always so lovely and happy and Grandad is always clean and looks happy too.

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Review from M R (Sister of Resident) published on 13 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was able to relax knowing that my sister was safe and well cared for at all times. She could get up and go to bed when she wished and choose whether to join in the many activities. Her health was monitered and I was kept informed of any changes. When eating became difficult, care was taken to assist
in every possible way. I have great respect for the staff who do a difficult and demanding job with cheerfulness, patience and kindness.

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Review from Abigail S (Daughter of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am incredibly thankful for the exceptional care my mother has received at Augusta Court during her one year there. The management and staff members are not only professional and friendly but also genuinely caring, providing attentive support to meet all of her needs with a warm heart. My mother enjoys
participating in various activities offered at the care home, which keep residents engaged and content.
The facility's inviting ambience is complemented by the delicious food provided, as well as the delightful tradition of afternoon tea. Overall, I am deeply grateful to the compassionate and devoted team at Augusta Court for their unwavering dedication to making my mother feel valued and cherished every day.

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Review from D H (Son of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Augusta Court provides a safe, caring home for my father, who is 90 and was diagnosed with dementia. He can be 'difficult' on occasion but this is handled sensibly and sensitively by the staff.
I have only good things to say about the management and staff. They are proactive, helpful, calm and caring.
The manager always has time to discuss any concerns and is an excellent role model for her staff.

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Review from J E (Daughter of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Augusta Court is very good. Staff are friendly and welcoming. There is a good range of activities available every day. Management deals with enquiries promptly.

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Review from Ben T (Husband of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience when visiting my wife is one of great comfort and pleasure I get when I see how the staff care for and treat my wife and the other residents.
My wife's room is always clean, neat and tidy.
Thank you Augusta Court Care Home staff and management.

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Review from Angela N (Daughter of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Any problem, I find staff are quick to act, very helpful and kind to Mum.
We - all (the family) appreciate what all the staff do for Mum, from cleaning/kitchen/carers/handyman/managers.

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Review from Simon P (Nephew of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt really loves to whole experience at Augusta Court Care Home. She is blooming and looks better now than at any time in the last five years or so. All staff are welcoming, supportive to both her and our needs. At a recent family get-together for her birthday, the staff accommodated our needs beyond
our expectations.
Thank you.

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Current Review Score: 9.7 (9.742)

Overview of Review Score

The Review Score of 9.7 (9.742) out of 10 for Augusta Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.742 for Augusta Court is calculated as follows: ( (367 Excellents x 5) + (102 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 480 Ratings = 4.742

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Augusta Court is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 40 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 17 Aug 2025

We currently have three vacancies for care. Please contact Augusta Court directly for further information.

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Awards / Recognitions (11)

Meet the Team (5)

Magda

Magda

Job Title: Home Manager

Joined: 2010

My passion and commitment is to make sure that the residents we look after live a happy and fulfilling life. I have been working for Anchor in different roles for over 16 years now and have enjoyed learning and progressing in each of the roles.

Nichola

Nichola

Job Title: Administrator

We work as one team, and this reflects in the happy, compassionate and caring feel in our home. I look forward to meeting you soon.

Litia

Litia

Job Title: Deputy Manager

In my years of service at Augusta Court, I have gained a wealth of experience and knowledge on how to best deliver person-centred care for individuals who need my support and assistance. We have a great relationship with all residents and their loved ones.

Neil

Neil

Job Title: Chef Manager

Our home offers a warm, safe and friendly environment with facilities to make you feel at home. I’m proud to say our professional caring team provide individually tailored care, excellent food, fun activities and plenty of good company. I look forward to showing you all our home has to offer.

Leo

Leo

Job Title: Cuddle Buddy

My passion is providing cuddles and love to all the residents and staff at Augusta Court. I love being the cuddle buddy for the home and always welcome interaction, cuddles and treats.

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