Augusta Court

Winterbourne Road, Chichester PO19 6TT
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9.7 107 Reviews
  • Augusta Court, Chichester
Anchor’s Augusta Court in Chichester is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment. The home is within reach of Kingley Vale National Nature Reserve and Goodwood Racecourse.

Augusta Court continues to welcome new residents for tailored and high-quality residential care and care for older people living with dementia.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Anchor provides on-going training in dementia care to care staff ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

Colleagues at Augusta Court will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Augusta Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Magda Zajac (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Augusta Court directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1991
  • Number of floors: 2

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (44)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • The home welcome visitors as an integral part of day-to-day life.

Parking

  • There is onsite parking, including disabled spaces

Augusta Court Reviews (107)

Total of 107, showing 41-60
9.7

Augusta Court has a Review Score of 9.7 (9.742) out of 10, based on 41 reviews in the last 2 years. Over all time Augusta Court has 107 reviews.

Overall Experience

  • 84
  • 22
  • 1
  • 0
  • 0

Date Published

107
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25
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Review from C G (Daughter of Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Augusta Court provides a lovely, calm environment, and the staff are always kind and welcoming. I have complete confidence that my mother is well cared for. All the staff are so caring, meet my mother's needs and are excellent at communicating with the family about any issues.

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Review from D G (Son of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum lived at Augusta Court for the last year of her life and we were very happy with the care she received. The home is well organised and despite the challenges of caring for the confused and elderly, the staff are remarkably kind. They strike a good balance between protecting the vulnerable and
allowing as much freedom as possible.
Her room was comfortable with an ensuite wet room, kitchen area and door out to a small patio area and secure garden. The windows were large enough to give a good view but not so large as to allow sunlight to overheat the room. We placed flower pots and bird feeders to make it homely.
As she became more frail, the home provided a motorised bed and a motion sensor to alert the staff if she got up and in the final days she was gently and regularly turned, washed and made comfortable in a calm environment.
We would recommend it.

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Review from David D (Son of Resident) published on 9 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father joined the Augusta Court community last year I have found the standard of care to be excellent. There is a real focus on my father's individual needs and he often comments on how lovely the team is. The home has a lovely feel and is always very welcoming and relaxed when we visit. This,
despite the obvious recent challenges of Covid where the team has been working very hard 'behind the scenes' to make daily life normal for the residents. The outdoor garden areas are particularly enjoyed by my father and (as with inside the property) are well looked after. Each resident has a spacious flat with its own kitchen area.

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Review from T H (Daughter of Resident) published on 8 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first meetings with two different staff members, our impression was of a caring and competent establishment. On his first day, Dad was shaved and his chosen picture was printed and put outside his room that same afternoon.
All staff, no matter what their role, were understanding and patient.
They showed Dad and all his relatives that visited over what became a short stay, great care and compassion.
Knowing that the fees were fixed at a flat rate, meant that if Dad's care needs increased slightly, this was not an issue. Recognising star members using nominations is a good idea, but, along with the numerous Covid related questions, it made signing in and out a more lengthy process. We were conscious of keeping staff waiting for longer than might have been necessary.
We are very happy to recommend Augusta Court as an excellent place for a resident to stay.

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Review from L T (Daughter of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My family and I have seen the care my mother has received for well over two years. We feel reassured she is safe and her needs are met by the caring and very cheerful staff. It is good to see and hear of the range of activities for Mum to do and know of the comfort she has, when necessary. Whilst we
do feel the cost of her care is high, we are happy with the quality of her life. Thank you.

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Review from Gemma M (Granddaughter of Resident) published on 6 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my grandmother receives is excellent. It's personalised to her needs, and she is very happy there. The food is good, and the entertainment is varied. She always seems to be treated with respect and is happy to go back when she has been out. Highly recommended to anyone requiring this level
of care.

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Review from Y S (Wife of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Large airy room, always clean. The patient and his clothes are always clean. Variety of activities early on, but little activities now.
Food is excellent if someone helps him throughout the meal. I have never heard a carer raise his/her voice to anyone.
Kindness and care prevail.

Reply from Magdalena Zajac, Manager at Augusta Court

Thank you for taking the time to review Augusta Court and we are pleased that you rate our care/ support as excellent. Thank you for your kind comments and I will make sure our team are aware. Our residents have input into our range of daily, weekly and monthly activities. We encourage our residents to participate but respect their opinion if they don't wish to do so. We also have one to one activities with our residents and we are happy to discuss this with you at a mutually convenient time.

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Review from G T (Son of Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited my mum on her birthday and the staff made it a very special time! They were their usual caring and extremely attentive selves, delivered by all with a big smile! Thank you for providing such a high level of care and support.

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Review from J M (Daughter of Resident) published on 23 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been suffering with UTIs over the past couple of months and the care he has received has been timely, appropriate and very supportive. I received calls on both occasions from his care worker with an update as to progress and treatment which was appreciated.

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Review from Mary J (Daughter of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed here for six weeks, she had the most amazing stay at Augusta Court. I had never seen her laugh and smile so much in quite a few years and it was the place that she passed away in. The staff went beyond their job descriptions, nothing was too much for them, I'm sure if you looked closely
you would have seen a pair of wings on their backs. In the last few weeks of her life, they gave her love and smiles and care that melted our hearts, and in the final week, they cared for us as well. The events and things they provide for the residents are fun, and entertaining, and help residents mix and keep active in many ways. The room or as Mum said her flat was a fantastic size and we could take any furniture or pictures in that we liked to make Mum feel at home. Thank you Augusta Court.

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Review from Glynis C (Daughter of Resident) published on 23 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident in Augusta Court Care Home for almost two years. It is a lovely care home and she has enjoyed living there. The staff are wonderful, very kind and caring and have really got to know Mum. The rooms are spacious and well equipped and also spotless. Mum is always clean and well-dressed
in her own clothes, she sees a hairdresser every week. There are numerous activities that Mum has enjoyed joining in with. She enjoys the excellent food and likes having a choice at all meals.
Mum went into Augusta Court during the Covid epidemic, the staff managed this very well and throughout Mum was allowed visitors as long as they kept to obvious health rules.
The staff are in close contact with family members at all times. Any little problem is immediately reported to us. As a family, we feel that Mum is safe and well cared for. She has also enjoyed lots of good, varied experiences with excellent support. We are very grateful to the staff for the excellent all-round care Mum has received.

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Review from Claire K (Daughter of Resident) published on 27 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum stayed here while I went on holiday. She went in a few days before I went away so I could see her settled. On my return, she had been well looked after. The carers always very helpful and kind. Mum had good words to say about them all and said they were all very kind and caring. She said the
food was lovely and joined in some activities. Did have a few issues with her hearing aids which is important for mum but this was sorted quite quickly. I would not hesitate if I needed mum to return for further respite or even when the day comes that I can't give her the full care she needs. Rooms are basic but obviously if to go there permanently you'd take their belongings to make it more homely. The home itself is very homely, friendly and welcoming. Even has nice touches like a little area as a pub for residents to sit and a shop. All in all very pleased and mum was in good spirits on her return.

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Review from Andy W (Son of Resident) published on 15 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Augusta Court is recognised as the leading dementia care home provider in the Chichester area, this was experienced on each visit to Dad. The care provided was excellent, both from personal care attention to hygiene, ailments, and emotional needs to overall management of the home as a whole. We felt
comfortable that Dad was in the very best hands possible with the Augusta Court team. Thank you for caring and for all you have done for Dad and our family.

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Review from Jan B (Daughter of Resident) published on 11 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff were wonderful the whole time Dad was with them, but their care at the end of his life was particularly impressive. Such compassion, dedication and genuine loving care were lovely. It was very comforting to know he was in such good hands. Thank you so much, everyone.

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Review from C P (Daughter of Resident) published on 2 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Augusta Court have worked incredibly hard during these difficult times to look after my mother with care and understanding. Whilst she does not generally get involved with the activities it is good that so many are organised for the residents.

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Review from B S (Daughter of Resident) published on 21 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Augusta Court a few months ago and I can't praise the staff enough for how much they have done for her. They are very attentive in ensuring that she has everything she needs to be comfortable. Staff are always cheerful and helpful; emails are responded to quickly, and they keep me well-informed
- always calling me after GP and nurse visits and when there are any issues that need attention. I feel very reassured that she is well looked after. Mum says she feels safe and well cared for. She was very impressed at how they took time to find out all about her life when she first moved in. She feels that staff know her well. The apparently little things, like knowing she likes a cup of tea if she wakes in the night, make such a difference. Mum says that she can't nominate a single member of staff in the regular staff awards, because to her "they are all stars". Thank you to all the staff at Augusta Court for all you've done for mum.

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Review from Stephanie L (Daughter of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that my mother is a resident at Augusta Court Chichester. She is happy, very well cared for and her room is spotless. I dreaded her going into a Care Home, especially as I live abroad and she took up residence during Covid so visiting was almost impossible. However, I soon realised that
the staff and management really knew and understood my mother and when I visited this was confirmed 100%. What a lovely team they are; I couldn’t wish for more, so a massive thank you to all the staff at Augusta you do a brilliant job.

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Review from L S (Daughter of Resident) published on 26 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s been a very difficult time for the staff during this pandemic. Despite this, every person I ever speak to on the phone is very caring and considerate. I know my Mum is being taken care of very well even though life is difficult at this time.

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Review from A T (Daughter of Resident) published on 26 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived in this home for some time now. All the staff have looked after my mother so carefully and so well. They are knowledgeable, caring, and kind. They help my mother whenever she needs it.

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Review from L S (Daughter of Resident) published on 25 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hardworking and caring staff - always kind and considerate to residents and families. I am very impressed and pleased with the staff dedication to their work, particularly during the pandemic. Their resilience and helpfulness are much appreciated.

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Current Review Score: 9.7 (9.742)

Overview of Review Score

The Review Score of 9.7 (9.742) out of 10 for Augusta Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.742 for Augusta Court is calculated as follows: ( (367 Excellents x 5) + (102 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 480 Ratings = 4.742

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Augusta Court is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 40 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 17 Aug 2025

We currently have three vacancies for care. Please contact Augusta Court directly for further information.

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Awards / Recognitions (11)

Meet the Team (5)

Magda

Magda

Job Title: Home Manager

Joined: 2010

My passion and commitment is to make sure that the residents we look after live a happy and fulfilling life. I have been working for Anchor in different roles for over 16 years now and have enjoyed learning and progressing in each of the roles.

Nichola

Nichola

Job Title: Administrator

We work as one team, and this reflects in the happy, compassionate and caring feel in our home. I look forward to meeting you soon.

Litia

Litia

Job Title: Deputy Manager

In my years of service at Augusta Court, I have gained a wealth of experience and knowledge on how to best deliver person-centred care for individuals who need my support and assistance. We have a great relationship with all residents and their loved ones.

Neil

Neil

Job Title: Chef Manager

Our home offers a warm, safe and friendly environment with facilities to make you feel at home. I’m proud to say our professional caring team provide individually tailored care, excellent food, fun activities and plenty of good company. I look forward to showing you all our home has to offer.

Leo

Leo

Job Title: Cuddle Buddy

My passion is providing cuddles and love to all the residents and staff at Augusta Court. I love being the cuddle buddy for the home and always welcome interaction, cuddles and treats.

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