
The carers seem to be exceptional people who really care for their patients.J B(Wife of Resident/Service User)

the staff had provided a level of care for her and her dementia that was truly exceptionalK O(Son of Resident/Service User)

When visiting, we note care being given to other residents and cannot fault what we see.Trevor B(Relative of Resident/Service User)

The carers seem to be exceptional people who really care for their patients.J B(Wife of Resident/Service User)

the staff had provided a level of care for her and her dementia that was truly exceptionalK O(Son of Resident/Service User)

When visiting, we note care being given to other residents and cannot fault what we see.Trevor B(Relative of Resident/Service User)

Forest View is a Burgess Hill care facility that offers a range of expertise for residential care, respite and physical disabilities.
The home keeps close links with the local community, offering day care services and a range of social activities, events and entertainments that can be enjoyed by all involved.
Residents appreciate Forest View's scenic surroundings and friendly team of staff, which makes for an excellent atmosphere to spend a retirement or recover from illness or injury.
Care Provided by Forest View
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Forest View for full pricing details and T&Cs.
Contact Forest View to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Karen Russell (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2006
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Forest View Reviews (70)
Forest View has a Review Score of 9.7 (9.747) out of 10, based on 29 reviews in the last 2 years.
Over all time Forest View has 70 reviews.
The tranquil atmosphere and friendly staff are always welcoming. My husband's mobility has improved as he has free movement around the home and garden, He has now go to know other residents and established a daily routine. However, as he previously attended two different day centres each week he is bored and misses the structured days. He likes watching sports and I wonder if there could be a designated television area for sports. My husband keeps all his few personal things in the basket of his walker as he's worried about things being taken from his room which is always open when he's not there. Would it be possible for me to make his menu choices?
Mum's very quick decline it has been a tough road, having Mum put into a nursing home was a hard decision but the right one. She has 24 care a lovely room, great staff around her, activities and medical care when needed.
Thank you Forest View.
My mother has been unwell recently and I feel she could have been seen by the G.P. on Friday 4th instead of waiting until Monday 7th. I was at Forest View on Thursday 3rd, visiting my mother and she was bringing up lots of sickly bile. I understand everyone is understaffed. But I do appreciate what the home does for her. Thank you!
Unfortunately because of mother's dementia, we get no feedback from her so not properly able to comment on how she feels about her care of the quality of food for example. Our experience when visiting is very good and staff are very helpful.
The whole place and staff are excellent.
Bright, comfortable surroundings with wonderful and caring staff. My mother loves the companionship and knows that staff are always there to assist her. This last week we had to tell mum that our brother (her eldest son) had died. The support and kindness shown by all was wonderful and greatly appreciated by all our family.
I would like to say how excellent I think the whole team at Forest View are. My mother came to them for respite care following a bad fall and surgery and a refusal from her previous assisted living care home to have her back due to concerns over her safety. The deputy manager at Forest View was so helpful and welcoming it turned a very difficult situation into a positive one. We were kept informed of my mother's progress, were able to speak to her daily and when I visited I was made very welcome. The facilities are great but it is the staff and their very welcoming helpful attitude which stand out. I have no hesitation in recommending Forest View. With the Deputy Manager's help, my mother is now moving to a new home nearer to family members but if we lived nearer then Forest View would be our first choice.
During the pandemic I have been unable to spend much time with my mother inside the care home, therefore it is difficult for me to accurately assess the questions. What I do know is that every time I visit I am welcomed warmly by the staff and that they are wonderful towards my mother. I am very confident that she is treated with dignity and care.
My family are so pleased with the care for mun. The staff are so nice to my mum and family.
It may not be the most luxurious care home in Sussex but if the most vital reason for its existence is to care and support the elderly, then it stands with the best of them. If I won the lottery I would never want my partner to be moved elsewhere.
I found the staff at Forest View polite, helpful and devoted to helping the people feel safe and loved. I have been kept informed if my husband had any problems. Nothing would seem too much trouble. I am disabled myself and respect and appreciate all they do.
During the current situation, the staff has worked extra hard for the residents and it is much appreciated.
During the coronavirus lockdown, it has been difficult for me not to be able to visit my mother. I know the care home staff have all worked tirelessly to ensure the safety and happiness of the residents. They are continuing to do an amazing job in unprecedented and uncertain times. They have kept me informed of my mother's current health and day to day living and any worries, problems she may have. they have also ensured we get regular facetime calls with her.
Our mum is cared for extremely well at Forest view, she has been a resident there for nearly 6 years since July 2014 and has always been treated with dignity, respect and has received excellent care. We are always made to feel welcome at the home by the staff. I would highly recommend Forset View as a care home.
I have found Forest view to be a good place for my husband. The carers seem to be exceptional people who really care for their patients.
My husband has been in Forest View for a number of years. He is very happy here. His condition has deteriorated because of his dementia, but he has been cared for wonderfully. The staff are very caring.
This is our first experience of day and residential care. The staff have been very supportive of my husband and myself. My husband has Parkinson's and dementia - and is younger than most people using this service - and has needed some extra care and support as he is aware that others are more in need and this has worried him. He has settled well and come to enjoy daycare and is still acclimatising to respite.
Ideal songs and dance for patients and visitors on Valentines Day. Patients came alive and smiled, sang and clapped to the music. Drinks and food laid on and decorations made it a lovely afternoon for all. The couple who played and sang were excellent. Very well organised.
My mother who had been a resident in Forest view since January 2013, passed away on 15th January 2020. During her time in Forest View, the staff had provided a level of care for her and her dementia that was truly exceptional. I will always be eternally grateful for all that the staff did for my mother during her time in Forest View.
Forest View is all I could wish for as a safe, friendly, clean, professional care home for my mum. Staff are fabulous and go above and beyond! I have peace of mind that my mum is getting the best possible care in a wonderful environment where the staff really do care and is safe. Mum loves having her hair and nails done and the freedom to wander around - she is in a happy place.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 January 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Forest View.
There are no upcoming events for Forest View.
Awards / Recognitions (2)
- 05 Sep 2013Recipient: Forest View
- 14 May 2012Recipient: Forest View
Accreditations
There are no accreditations posted yet for Forest View.
Meet the Team (1)

I am the manager of Forest View, where I oversee daily operations and ensure that our residents receive the best care in a comfortable and supportive environment.
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