Forest View

Southway, Burgess Hill RH15 9SU
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9.8 61 Reviews
  • Forest View, Burgess Hill
Forest View is a Burgess Hill care facility that offers a range of expertise for residential care, respite and physical disabilities.

The home keeps close links with the local community, offering day care services and a range of social activities, events and entertainments that can be enjoyed by all involved.

Residents appreciate Forest View's scenic surroundings and friendly team of staff, which makes for an excellent atmosphere to spend a retirement or recover from illness or injury.
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Care Provided by Forest View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1457
  • RESPITE Self-Funded Residential Dementia Care: from £1557

These prices are only a guideline, please contact Forest View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Karen Russell (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Forest View Reviews (61)

9.8

Forest View has a Review Score of 9.8 (9.791) out of 10, based on 23 reviews in the last 2 years.
Over all time Forest View has 61 reviews.

Overall Experience
  • 44
  • 16
  • 0
  • 1
  • 0
Date Published
  • 61
  • 6
  • 15
  • 23
  • 38
Reviewer Connection to Forest View
  • 26
  • 12
  • 10
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Chris P (Daughter of Resident) published on 14 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident at Forestview and she is extremely happy there and well looked after. I have nothing but appreciation for all the hardworking staff that work there. It's a shame that their efforts can't be rewarded and reflected in their pay packets. For what is a vital service, they don't
get paid nearly enough and for all those staff members that look after my mother, and other residents, at night, I was shocked to discover that they don't get paid any extra for working unsociable hours.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Forest View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.791 for Forest View is calculated as follows: ( (219 Excellents x 5) + (51 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 273 Ratings = 4.791
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Forest View is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jan 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

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