
The carers seem to be exceptional people who really care for their patients.J B(Wife of Resident/Service User)

the staff had provided a level of care for her and her dementia that was truly exceptionalK O(Son of Resident/Service User)

When visiting, we note care being given to other residents and cannot fault what we see.Trevor B(Relative of Resident/Service User)

The carers seem to be exceptional people who really care for their patients.J B(Wife of Resident/Service User)

the staff had provided a level of care for her and her dementia that was truly exceptionalK O(Son of Resident/Service User)

When visiting, we note care being given to other residents and cannot fault what we see.Trevor B(Relative of Resident/Service User)

Forest View is a Burgess Hill care facility that offers a range of expertise for residential care, respite and physical disabilities.
The home keeps close links with the local community, offering day care services and a range of social activities, events and entertainments that can be enjoyed by all involved.
Residents appreciate Forest View's scenic surroundings and friendly team of staff, which makes for an excellent atmosphere to spend a retirement or recover from illness or injury.
Care Provided by Forest View
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Forest View for full pricing details and T&Cs.
Contact Forest View to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Karen Russell (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2006
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Forest View Reviews (70)
Forest View has a Review Score of 9.7 (9.747) out of 10, based on 29 reviews in the last 2 years.
Over all time Forest View has 70 reviews.
What a wonderful place! I have met a lot of the staff during my visits to Forest View and they have all been fantastic. Everyone is so nice and kind and thoughtful, not just to us visitors, but to all of the residents. The care shown to everyone is 2nd to none, I know that my future mother-in-law is very happy to be at Forest View which makes us happy. The residents can wander at their leisure knowing they are looked after, the food is terrific also.
The rooms are clean and fresh.
Mum settled so quickly with all the care and attention that she needed.
I have been extremely happy with her care and feel blessed to have such a wonderful team of kind, caring people attending to her every need.
We couldn't be happier with her "home away from home".
Forest View is a lovely facility, I looked at it with my Sister in law prior to my mother in law being homed there. It is a clean, modern building, with modern furnishings, it appeared to tick all of the boxes.
However, we were very disappointed with the level of care. Forest view are unable to take blood pressure, my mother in law had a urine infection which was not picked up and she suffered for longer than she should have done.
The menu is very basic and we were told they didn't have the budget to offer fresh fruit. My mother in law always ate wholemeal bread at home but each time we visited she always had a white bread sandwich, we asked about this and were told she had the choice, though we were left in doubt.
My mother in law is now at another facility and 4 weeks on Forest View have still not returned all of my mother in law's clothes, we have been told they must be in the laundry which I find unacceptable given laundry is done on site.
I would not recommend Forest view, all that glitters really isn't gold.
My father was a resident at Forest View for just under a year. He was treated so well and his care and support were maintained to a high standard throughout. Sadly we 'lost' him on Christmas day but again he and the family were supported and cared for during this difficult time. Importantly, the dignity of him as an individual was always there.
My father has settled well and we find him very relaxed and open. The fact that he can walk about from his room to the lounge/dining area and also through all the other open areas is of great benefit to him. The staff treat him with respect and great kindness.
My Wife's Aunt moved into Forest view in March 2018. All staff, from Manager, cleaner all treat her with respect and are all very friendly. When visiting, we note care being given to other residents and cannot fault what we see. We, as visitors, always receive a cheerful welcome. We are offered refreshments. We have not been able to fault care being given to my relative.
Forest View has some excellent and caring members of staff. There are some cleaners who also care for residents by chatting to them, leading them to their rooms, looking for lost items and above all being friendly. I don't expect these things are in their job description but it makes a real difference. Several carers go beyond the call of duty and show great kindness and awareness.
Forest View's biggest plus (amongst others) is its staff. Kind, willing and helpful.
My mother is a resident at Forestview and she is extremely happy there and well looked after. I have nothing but appreciation for all the hardworking staff that work there. It's a shame that their efforts can't be rewarded and reflected in their pay packets. For what is a vital service, they don't get paid nearly enough and for all those staff members that look after my mother, and other residents, at night, I was shocked to discover that they don't get paid any extra for working unsociable hours.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 January 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Forest View.
There are no upcoming events for Forest View.
Awards / Recognitions (2)
- 05 Sep 2013Recipient: Forest View
- 14 May 2012Recipient: Forest View
Accreditations
There are no accreditations posted yet for Forest View.
Meet the Team (1)

I am the manager of Forest View, where I oversee daily operations and ensure that our residents receive the best care in a comfortable and supportive environment.
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