Avon Manor

Our Mum was a resident in Avon Manor from June 2015 to September of last year when she very sadly passed away. Words cannot express how grateful we are for the kindness, love and affection that the carers lavished upon her. Not to mention all the laughs. Mum had deteriorated cognitively and physically with such speed in the year leading up to her residency but within a month she had improved immensely and settled in amazingly well. It's a testament to the management and staff that they have really struck that sweet spot of professionalism and homeliness. There were always plenty of activities and entertainment going on and Mum soon rediscovered her sense of fun and was always up for an afternoon boogie. I have absolutely no reservations in recommending this very special place to any relative's of prospective residents. You can be assured they will receive excellent care. Thank you for looking after our lovely Mum and all the warm, friendly welcomes.

I have found all the staff at Avon Manor to be friendly, supportive, kind, caring, patient. Avon Manor supports residents with advanced dementia and the staff have the skills to do this. My mum has advanced dementia and when she moved into the home last year she was depressed, couldn't communicate much and couldn't walk unaided. After a few months, my mum has transformed. She can now walk unaided, smiles a lot and responds to me again. I highly recommend Avon Manor dementia home.

Mum spent the last two months of her life at Avon Manor and it was so reassuring to know how well she was cared for. All the staff were extremely kind and caring. And I too always felt welcome.

As regards to the next section apart from a cup of tea when we visit, I have no knowledge of the catering. I also have no knowledge of the safety/security aspect.

My mother was a very particular lady and always immaculately "turned out". I could not have found a better home for her to spend her last years.

My mum is cared for in every way inspite of and inclusive of her illness at Avon Manor Care Home. We were told on our first visit that they place much on the fact that to all the residents this is now their Home. In my experience, they have achieved this with my mum.

The staff are amazing. I visited at various times of the day they were always patient and helpful.

I cannot praise or recommend the Avon Manor staff enough for the love and care they have given to my mother-in-law. We recently lost her at the age of 94 but right to the very end and afterwards, they were supportive and caring. We would not have had her for so long without them. I looked at many before being lucky enough to find Avon Manor. I could not recommend it enough.

Thank you to the manager and all your amazing team.

I can't recommend Avon Manor highly enough over the way they cared for my mother. She settled in very quickly not least because they were so welcoming to her and the attention they gave to her individual needs. Every time I visited it was evident that all the staff were friendly and caring. The home was always clean and the food was home cooked and very tasty. I would like to make special mention of the manager and her deputy, who I believe provide excellent leadership. When my mother was admitted to hospital after a fall, she moved heaven and earth to get her back home and as a result, during the last two months of her life, she was happy and comfortable.

The manager and staff are very friendly and caring. The home is clean and homely. The residents are looked after very well. There is attention to detail and all the residents are dressed well and appropriately. The residents are given choice. There are many activities taking place throughout the week eg. gentle exercise, music. This is a happy home which is very welcoming and comes highly recommended.

Avon Manor is an excellent, caring home where all the staff treat the residents as one big family. The staff are very gentle and encouraging in sometimes very difficult circumstances and where possible will always go with the wishes of the residents. Though of course with dementia that can change from day to day. Avon Manor always liaise with family regarding any medication and inform as soon as a doctor is called. They also provide a variety of entertainment for the residents some of whom will join in. Very patient and flexible regarding feeding, sometimes again in difficult situations.

My mother had Alzheimer's and wasn't the easiest person to deal with as she was always really independent. The care staff respected this and always treated her with love, kindness and dignity. When she was confined to bed never once did they shut her door or ignore her. They would turn her every hour and see to her every need. They kept a rota on her at all times. They kept her clean and would talk to her all the time. Nothing was too much trouble for them. We use to hear them talking to other residents with nothing but kindness. There was always lots of laughter and love there. I will never be able to thank them all enough. They were wonderful.