Avon Manor

50 Manor Road, Worthing BN11 4SH
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9.9 81 Reviews
  • Avon Manor, Worthing
Avon Manor is part of the Cobham Care Group whose first home, Avon House, was one of the first care homes in the area to specialise in Dementia Care. Avon Manor is a detached Victorian mansion situated in a pleasant and quiet residential area with adjacent parking and easy access to public transport. It is also only a short walk to Worthing town centre and the seafront.

The Cobham Care philosophy is that every resident is an individual - individuals’ needs change and therefore need to be continually addressed. In order to achieve this at Avon Manor, information about a resident’s life and loved ones is gathered from relatives soon after admission. This allows the carers to better understand the individual and treat them with a greater degree of sensitivity and understanding. They pride themselves on the friendly, caring and homely atmosphere they provide. Where the residents are encouraged to lead an active, dignified and independent life.

Avon Manor employs 30 care staff who are selected for their kindness, patience and their ability to care for people with dementia. All staff are provided with training in first aid, manual handling, understanding dementia, safeguarding vulnerable adults and other relevant subjects.

28 residents are accommodated in single rooms across three floors - many of which have en-suite facilities. Whilst every room is fully furnished, Avon Manor are pleased to accommodate any personal belongings a resident may wish to bring. All of the living areas are comfortably furnished, especially the three ground floor lounges - one of which is specifically for those seeking peace and quiet.

Please feel free to contact Avon Manor and the Registered Manager would be more than happy to answer any questions you may have. She would also like to invite you to look around Avon Manor at any time to see for yourself what the home has to offer.
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Care Provided by Avon Manor

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Avon Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Avon Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lisa Moulding (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (0)

Visiting

  • Please get in touch to arrange a visit at Avon Manor.

Parking

  • A car park is located adjacent to the care home.

Avon Manor Reviews (81)

9.9

Avon Manor has a Review Score of 9.9 (9.882) out of 10, based on 32 reviews in the last 2 years.
Over all time Avon Manor has 81 reviews.

Overall Experience
  • 78
  • 2
  • 0
  • 0
  • 1
Date Published
  • 81
  • 7
  • 16
  • 32
  • 49
Reviewer Connection to Avon Manor
  • 29
  • 22
  • 6
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
Total of 81, showing 81-81
Review from Fay I (Daughter of Resident) published on 10 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had Alzheimer's and wasn't the easiest person to deal with as she was always really independent. The care staff respected this and always treated her with love, kindness and dignity. When she was confined to bed never once did they shut her door or ignore her. They would turn her every hour
and see to her every need. They kept a rota on her at all times. They kept her clean and would talk to her all the time. Nothing was too much trouble for them. We use to hear them talking to other residents with nothing but kindness. There was always lots of laughter and love there. I will never be able to thank them all enough. They were wonderful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for Avon Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.882 for Avon Manor is calculated as follows: ( (345 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 380 Ratings = 4.882
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avon Manor is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Lisa

Lisa Moulding

Job Title: Registered Manager Joined: 1996

Over 26 years of experience in all aspects of care at Avon Manor.


Lisa has a passion for Dementia and enabling individuals to live as independently as possible with support from herself and her team.


Qualified to NVQ Level 4
Registered Managers Award (RMA)
Currently undertaking a Healthcare Practitioners award
West Sussex Care Accolades 2014 – the Lifelong Learner Award


6 Steps For End Of Life Care, run by St Barnabas Hospice
Regularly attends conferences and seminars to keep abreast of the changing approaches to dementia
Works with the outside community to encourage interest in the care, as a career option for school leavers
Completed a Foundation Degree course at the University of Brighton in ‘Dementia: A Person-centred Approach’
During her spare time, Lisa enjoys spending time with her family, riding her horse and walking her dogs.

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