These prices are only a guideline, please contact Glebe House to find out the exact price for your requirements.
Glebe House has a Review Score of 9.9 (9.884) out of 10, based on 39 reviews in the last 2 years. Over all time Glebe House has 96 reviews.
Review from A S (Respite Resident) published on 13 August 2025
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you for your wonderful feedback. We are so pleased you have enjoyed your stay, the activities, and the company. It is lovely to hear you feel at home here at Glebe House.
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Review from Joanna B (Daughter of Resident) published on 28 July 2025
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you for your lovely feedback and kind words about our team. We're so pleased to hear you feel supported and well cared for. Your comments about the evening meals are appreciated and will be shared with the kitchen team as were always looking to improve.
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Review from Emma R (Sister of Resident) published on 28 July 2025
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you so much for your thoughtful review. Were truly grateful for your kind words about the team at Glebe House. Its wonderful to hear that your brother has been so well supported and that our care has made a positive difference. Your recognition means a great deal to us all.
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Review from L H (Daughter of Resident) published on 8 July 2025
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you for your lovely feedback! We're so pleased to hear your mother has settled in well at Glebe House and is enjoying the activities. It's great to know our friendly team has helped her feel welcome.
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Review from Tam R (Son of Resident) published on 2 July 2025
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you so much for your wonderful review! We're thrilled to hear that your mother is happy and well cared for at Glebe House. Our team works hard to keep communication open and create a warm, family-like atmosphere. Your kind words mean a lot to us!
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Review from Susan H (Niece of Resident) published on 22 May 2025
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you for sharing such kind words about your aunt's experience at Glebe House. We're so pleased to hear she feels happy, comfortable, and well cared for - that's exactly what we strive for. It's wonderful to know she enjoys the food, the company of our staff, and the garden views from her room. Your reassurance means a great deal to us, especially knowing how important peace of mind is when family live further away.
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Review from Brian H (Respite Resident) published on 21 May 2025
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you so much for your lovely and detailed feedback. We're delighted to hear you had another enjoyable stay at Glebe House - and that your assistance dog did too! It's wonderful to know the team continue to meet your needs and help you feel safe, relaxed, and well looked after. We're so pleased you enjoyed the meals (we'll make a note of the omelettes and Eccles cakes!) and that your wife can enjoy some well-earned rest knowing you're in good hands. We're already looking forward to welcoming you back in August!
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Review from L C (Niece of Resident) published on 20 May 2025
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you for your lovely feedback. We're so pleased you had an enjoyable visit and that our team made you feel welcome. It's wonderful to hear you enjoyed the meal too - your kind words mean a lot to us all.
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Review from Jennifer H (Daughter of Resident) published on 16 May 2025
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you so much for your heartfelt words. We are truly sorry for your loss, and it means the world to us to know that your mum felt at home and so loved during her time at Glebe House. It was a privilege to care for her, and we're deeply touched to hear that you and your family felt supported and comforted throughout. Your kind words about our team and the sense of family here mean a great deal to everyone. Sending you much love from all of us.
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Review from Hannah B (Daughter of Resident) published on 10 April 2025
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you so much for sharing your kind feedback. We're delighted to hear that your mother has benefited from her time at Glebe House and has regained both her physical strength and confidence. We strive to provide the best care and support, and it means a great deal to us to know that your mother has been able to regain her strength in every way.
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Review from Sarah K (Daughter of Resident) published on 27 March 2025
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you so much for your kind words. We're truly honoured to care for your mum and are so pleased to hear that you are happy with the care she receives. Our team strives to ensure that all residents feel comfortable, valued, and well looked after, and it's wonderful to know that we're meeting those goals. Your feedback means a great deal to us, and we will continue to provide the best care possible. Thank you again for your trust and appreciation!
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Review from V W (Granddaughter of Resident) published on 17 March 2025
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you so much for your lovely feedback! We're so happy to hear that your grandmother is enjoying her time with us and that we're able to keep her smiling and laughing. It's truly a pleasure to care for her, and we're grateful for the opportunity to make a positive difference in her life. Your kind words mean a lot to the team, and we'll continue to provide her with the best care possible.
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Review from Jacqui D (Daughter of Resident) published on 17 March 2025
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you so much for your kind feedback! We're thrilled to hear that you had a positive experience during your visit and that your mother is happy and enjoying her time at Glebe House. It means a lot to us to know that both the staff and the food made a great impression. We're dedicated to providing a welcoming and caring environment, and we're so grateful for your trust in us to look after your mother. Please don't hesitate to reach out if there's anything else we can do to support you and your family.
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Review from Kevin L (Brother of Resident) published on 5 February 2025
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Reply from Joanne Holman, Home Manager at Glebe House
This is so wonderful to hear, thank you! We're delighted that your brother's condition has improved.
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Review from Sheila T (Wife of Resident) published on 24 January 2025
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you so much for taking the time to leave us a review-we truly appreciate it! Your kind words mean a lot to us and will be shared with the rest of the team.
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Review from Anne Y (Wife of Resident) published on 22 January 2025
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you so much for taking the time to leave us a review. We're truly delighted to hear that you enjoyed your Christmas lunch with us - it means a lot to us.
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Review from Philippa R (Mother of Resident) published on 22 January 2025
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you from the bottom of our hearts for your thoughtful review about your son's care. Our team is deeply dedicated to providing the best support possible, and your kind words will mean so much to them.
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Review from Neil A (Son of Resident) published on 16 December 2024
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Reply from Joanne Holman, Home Manager at Glebe House
Thank you for taking the time to review us, we really appreciate it.
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Review from R P (Son of Resident) published on 7 October 2024
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Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for taking the time to leave us this kind review about the care of your mum, we really appreciate it. I will make sure to pass your lovely comments on to the rest of the team who will be delighted to read this.
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Review from N P (Daughter of Resident) published on 3 October 2024
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Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for taking the time to leave us this kind review, we really appreciate it. Your lovely comments will be passed on to the rest of the team.
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The Review Score of 9.9 (9.884) out of 10 for Glebe House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.884 for Glebe House is calculated as follows: ( (410 Excellents x 5) + (54 Goods x 4) ) ÷ 464 Ratings = 4.884
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Glebe House is based on 39 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 39 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Feb 2019
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Job Title: Home Manager
Joined: 2008
Jo joined the care sector and Shaw healthcare back in June 2008.
There is not a role in a care home that Jo has not undertaken – she loves a challenge and has helped out in many Shaw homes across the West Sussex region, learning and improving along the way.
Jo enjoys the interactions she has each day with families, health professionals, and of course the lovely residents. Jo commented “Speaking to the residents and listening to their life stories, just knowing you have made a difference to someone’s day, is what makes working in care so wonderful”
Job Title: Service Administrator
Joined: 2015
I started at Glebe House in 2015 as a support worker. I then became a team leader and now I am the administrator.
My mum resided at Glebe House when she needed care, after seeing the fantastic care and support given to her I decided that I wanted to be a part of the Glebe House team.
My role as admin gives me the opportunity to support each of the residents and their families first hand.
I am privileged to meet future residents and their families and ensure that all of their needs are met whilst residing with us.
I love being part of such a supportive and dynamic staff team and spending time with each and every resident.
Job Title: Service Administrator
Joined: 2021
I started my career in Health and Social care back when I was a teenager
I have worked with an entire spectrum of people with differing health needs.
Over the last 11 years working in the care sector, I have gained many skills and achievements, my highest qualification is, Level 5 in Health and Social Care.
In my previous role I was a registered manager at a home for those with mental health needs. I then went on to have a baby girl and decided that I wanted to take a new career path still in the care sector so that I could use the skills and knowledge previously gained to give 100% to my new role.
I joined Glebe House as the second administrator. I enjoy the people I work with and every day is a new challenge, this gives me the opportunity to develop my skills to ensure I am always providing a fantastic service to the people we support and their families.
Job Title: Team Leader
Joined: 2013
Started working in the home almost 9 years ago.
I am currently working as a team leader, which I really enjoy.
Working in this role and supporting the residents and the staff team gives me immense job satisfaction.
I know that I have achieved when I can make at least one resident smile every day.
It’s such a rewarding career and team work is paramount to the safe running of my shift.
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