Glebe House

Stein Road, Southbourne, Emsworth PO10 8LB
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9.9 96 Reviews
  • Glebe House, Emsworth
Glebe House is a 40 bedded home located in the scenic village of Southbourne in West Sussex. It’s location couldn’t be more perfect with a number of shops nearby and great transport links. Glebe is an integral part of the local community and is well known and respected. The home has a large staff team of all ages with a wealth of experience, there are a number of long serving local staff working within the home.

Glebe House offers thirty beds to the elderly and frail who can no longer live independently at home and ten beds to those who have been in hospital and need to rebuild their confidence before returning to live in their home again.

The home offers a calm and caring ambiance and the team always ensure that each and every resident feels at home.

The home's chefs provide daily home cooked meals for residents to enjoy in communal dining areas or in the comfort of their own room. Hot and cold drinks are provided throughout the day to ensure that residents are always well-hydrated. The beautiful gardens wrap fully around the home which ensures that each window has a garden view.

Activities and social interactions play a large part of life here at Glebe, each day they offer a range of activities such as singers, entertainers, crafts and games just to name a few and friendships are always encouraged. The home has many wonderful community links such as local schools, churches and social groups.

Glebe House is a wonderful place to call home and an amazing place to work.

Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 40 Service Users

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1349
  • RESPITE Self-Funded Residential Care: from £1449

These prices are only a guideline, please contact Glebe House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Joanne Holman (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (40)
Total of 96, showing 1-20
9.9

Glebe House has a Review Score of 9.9 (9.884) out of 10, based on 39 reviews in the last 2 years. Over all time Glebe House has 96 reviews.

Overall Experience

  • 84
  • 11
  • 1
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Date Published

96
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Overall Experience  Overall Experience 5.0 out of 5

Very content to be here and have company. Nice room and a drink in the evenings. Staff very kind. Activities amazing, came on short stay, good to socialise again. What a joy Glebe House is. Amazing home would recommend to everyone.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you for your wonderful feedback. We are so pleased you have enjoyed your stay, the activities, and the company. It is lovely to hear you feel at home here at Glebe House.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent staff.
Professional, kind, supportive and understanding. Highly recommend all the staff. Managed well. Food could be better at evening times better choice and sandwich could be accompanied by fruit or yoghurt.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you for your lovely feedback and kind words about our team. We're so pleased to hear you feel supported and well cared for. Your comments about the evening meals are appreciated and will be shared with the kitchen team as were always looking to improve.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Glebe House enough. My older brother was admitted due to some serious medical issues impacting his mobility, he also has some learning difficulties and the staff have all been exceptionally kind caring and professional. They have communicated brilliantly and have adapted
around his needs so well. The actual building and grounds are lovely too. I cannot recommend Glebe highly enough, I've worked in the nhs for 25 years and know good care when I see it. Thank you Glebe

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for your thoughtful review. Were truly grateful for your kind words about the team at Glebe House. Its wonderful to hear that your brother has been so well supported and that our care has made a positive difference. Your recognition means a great deal to us all.

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Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Glebe House in April and was made very welcomed she has settled in well and enjoys all the activities and all the staff are so friendly and helpful.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you for your lovely feedback! We're so pleased to hear your mother has settled in well at Glebe House and is enjoying the activities. It's great to know our friendly team has helped her feel welcome.

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Overall Experience  Overall Experience 5.0 out of 5

Glebe House is a fantastic care home , the rooms are lovely and fully equipped , the staff are extremely caring and helpful , my mother is a very happy resident . I've spoken to many of the staff and they are always very helpful with very positive feedback whenever I ask how my mother is getting on
. The staff and team leaders always contact me about how my mother is doing . I think the secret to the lovely family atmosphere at Glebe House is the communication and positive attitude , it all makes for a very happy care home experience . I heartily recommend Glebe House.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for your wonderful review! We're thrilled to hear that your mother is happy and well cared for at Glebe House. Our team works hard to keep communication open and create a warm, family-like atmosphere. Your kind words mean a lot to us!

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Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in Glebe House since August 2024 and has received the best care. Whenever we visit she tells us she us happy, enjoys the food, the staff are kind and she feels comfortable. As we don't live near to her, it is a comfort to us to know she is happy and cared for. The home is clean and
provides entertainment for the residents, there is a lovely garden which my aunt's room looks out to and when weather allows they can go outside and sit and chat with a cup of tea.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you for sharing such kind words about your aunt's experience at Glebe House. We're so pleased to hear she feels happy, comfortable, and well cared for - that's exactly what we strive for. It's wonderful to know she enjoys the food, the company of our staff, and the garden views from her room. Your reassurance means a great deal to us, especially knowing how important peace of mind is when family live further away.

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Overall Experience  Overall Experience 5.0 out of 5

Just got back Monday from another great two week respite at Glebe House.
I always enjoy my stay there, as does my assistance dog, the whole team care and ensure you are having a great time. I have as usual been a little bit challenging at times but as always the staff know me and how to manage my conditions
without any issues to ensure I am safe. This respite also gives me an opportunity for a good soak in the bath too it always feels like I have had a spa day afterwards so a treat I look forward to.
The domestic and catering team have again exceeded my expectations as both myself and my dog created quite a mess at times, it is nice to be able to request an alternative for lunch and I thoroughly enjoy an omelette now and then, also the Eccles cakes were fantastic too.
You are well managed and great team all round and I thank you again for such a pleasant and enjoyable break, I will be back again in August.
My wife is able to relax knowing I am in safe hands and enjoy her break.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for your lovely and detailed feedback. We're delighted to hear you had another enjoyable stay at Glebe House - and that your assistance dog did too! It's wonderful to know the team continue to meet your needs and help you feel safe, relaxed, and well looked after. We're so pleased you enjoyed the meals (we'll make a note of the omelettes and Eccles cakes!) and that your wife can enjoy some well-earned rest knowing you're in good hands. We're already looking forward to welcoming you back in August!

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Overall Experience  Overall Experience 5.0 out of 5

Lovely visit with the resident. Staff were so helpful and made our visit a very nice occasion. Fabulous meal, staff were very friendly and helpful. Food was well presented and very tasty. Thank you all very much for looking after us.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you for your lovely feedback. We're so pleased you had an enjoyable visit and that our team made you feel welcome. It's wonderful to hear you enjoyed the meal too - your kind words mean a lot to us all.

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Overall Experience  Overall Experience 5.0 out of 5

My mum had been living at Glebe house coming up for two years this year, a big shock for us that mum became unwell was taken into hospital was given the sad news she had cancer and it was just palliative care, Glebe house got her out of hospital and back to her home there. And the care was amazing they
not only looked after mum but also us. We could go in any time and stay with mum as long as we wanted too. Everyone was just amazing and the love I saw that they had for mum was just lovely, mum was a fighter right up to the end. Hospital gave her two weeks but she went over five weeks and the staff everyone of them are amazing and I can't say thank you enough to them for the care they gave mum, I miss going in not only seeing mum but seeing the staff and the other residences it's home from home. Like one big family. Glebe house residents and all the staff thank you so very very much for looking after mum and taking care of us at end of mum life much love to you all xx

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for your heartfelt words. We are truly sorry for your loss, and it means the world to us to know that your mum felt at home and so loved during her time at Glebe House. It was a privilege to care for her, and we're deeply touched to hear that you and your family felt supported and comforted throughout. Your kind words about our team and the sense of family here mean a great deal to everyone. Sending you much love from all of us.

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Overall Experience  Overall Experience 5.0 out of 5

My mother went to Glebe House after various stays in hospital. Her physical capacity, spirit and confidence were depleted. After a few weeks re enablement at Glebe she is fortified in every way. Thank to Glebe House, staff and systems.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for sharing your kind feedback. We're delighted to hear that your mother has benefited from her time at Glebe House and has regained both her physical strength and confidence. We strive to provide the best care and support, and it means a great deal to us to know that your mother has been able to regain her strength in every way.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank everyone at Glebe House for the excellent care my mum receives as a resident. The staff and management are extremely professional, friendly and caring. Mum is kept very comfortable and the staff go above and beyond to make sure all her needs are met. I am always informed promptly
of any concerns and updates. Fantastic staff - thank you all.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for your kind words. We're truly honoured to care for your mum and are so pleased to hear that you are happy with the care she receives. Our team strives to ensure that all residents feel comfortable, valued, and well looked after, and it's wonderful to know that we're meeting those goals. Your feedback means a great deal to us, and we will continue to provide the best care possible. Thank you again for your trust and appreciation!

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Overall Experience  Overall Experience 5.0 out of 5

Delighted to see the care + attention towards my grandmother. All of you are doing a wonderful job keeping her smile and most of all laughing.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for your lovely feedback! We're so happy to hear that your grandmother is enjoying her time with us and that we're able to keep her smiling and laughing. It's truly a pleasure to care for her, and we're grateful for the opportunity to make a positive difference in her life. Your kind words mean a lot to the team, and we'll continue to provide her with the best care possible.

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Overall Experience  Overall Experience 5.0 out of 5

On my first visit to see my mother, I was happy to find such a welcome place. The staff were so helpful and friendly. I stayed to lunch and the food was very good and well priced. Good to see that my mother is happy and enjoying everything at Glebe house. I couldn't wish for a better place for her to
be.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for your kind feedback! We're thrilled to hear that you had a positive experience during your visit and that your mother is happy and enjoying her time at Glebe House. It means a lot to us to know that both the staff and the food made a great impression. We're dedicated to providing a welcoming and caring environment, and we're so grateful for your trust in us to look after your mother. Please don't hesitate to reach out if there's anything else we can do to support you and your family.

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Overall Experience  Overall Experience 5.0 out of 5

My brother had to be rushed into Glebe House due to various circumstances but from the minute he arrived, he was welcomed and cared for by the amazing staff. Within a matter of weeks his condition improved remarkably. This was due to the love and care he received and he was in a comfortable place that
catered for all his needs. I can't thank everyone there enough for what they did for my dear brother and I would certainly recommend it to anyone.

Reply from Joanne Holman, Home Manager at Glebe House

This is so wonderful to hear, thank you! We're delighted that your brother's condition has improved.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Glebe House since April 2024. I have nothing but praise for all the staff at Glebe, who are dedicated and look after residents superbly and treat them with respect. Glebe House is a gem in the area and my husband is very happy there.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for taking the time to leave us a review-we truly appreciate it! Your kind words mean a lot to us and will be shared with the rest of the team.

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Overall Experience  Overall Experience 4.0 out of 5

A happy and cheerful occasion of Christmas lunch for residents and visitors. Visitors were welcome and called by their Christian names. Lovely meal served by kitchen staff and care staff. Very efficient, all helped to make an enjoyable time. Thank you everyone.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you so much for taking the time to leave us a review. We're truly delighted to hear that you enjoyed your Christmas lunch with us - it means a lot to us.

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Overall Experience  Overall Experience 5.0 out of 5

My son arrived at Glebe House after a dramatic lightning strike wrecked his previous home. He was so warmly welcomed. The staff were incredible and he felt safe and loved after a traumatic arrival. I have been consistently impressed by the staff - warm, friendly and competent and always working as a
team. Glebe House is very comfortable, residents can be private or enjoy a range of activities. Most importantly relatives like myself are welcomed and supported. This is from my son - 'It feels like home'!

Reply from Joanne Holman, Home Manager at Glebe House

Thank you from the bottom of our hearts for your thoughtful review about your son's care. Our team is deeply dedicated to providing the best support possible, and your kind words will mean so much to them.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was only there for 8 weeks, she wished she could stay and so did myself and my wife but there were no spare rooms so Mum went to another home. Thanks to everyone at Glebe House.

Reply from Joanne Holman, Home Manager at Glebe House

Thank you for taking the time to review us, we really appreciate it.

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Overall Experience  Overall Experience 4.0 out of 5

My mother passed away after spending just 3 months in Glebe House. I know she enjoyed her time in the home and she found the staff helpful and understanding. My visits were occasional, due to living outside the UK, but when I did visit I found my mother happy and the staff most welcoming. She celebrated
her 100th birthday whilst in the home and a room was made available for friends and relatives to celebrate the occasion with her.
Thank you Glebe House.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for taking the time to leave us this kind review about the care of your mum, we really appreciate it. I will make sure to pass your lovely comments on to the rest of the team who will be delighted to read this.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are very friednly and accommodating. Nothing is too much trouble.
Always welcoming. Always informative and I can not fault the care provided.

Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for taking the time to leave us this kind review, we really appreciate it. Your lovely comments will be passed on to the rest of the team.

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Current Review Score: 9.9 (9.884)

Overview of Review Score

The Review Score of 9.9 (9.884) out of 10 for Glebe House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.884 for Glebe House is calculated as follows: ( (410 Excellents x 5) + (54 Goods x 4) ) ÷ 464 Ratings = 4.884

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glebe House is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (4)

Joanne

Joanne Holman

Job Title: Home Manager

Joined: 2008

Jo joined the care sector and Shaw healthcare back in June 2008.
There is not a role in a care home that Jo has not undertaken – she loves a challenge and has helped out in many Shaw homes across the West Sussex region, learning and improving along the way.


Jo enjoys the interactions she has each day with families, health professionals, and of course the lovely residents. Jo commented “Speaking to the residents and listening to their life stories, just knowing you have made a difference to someone’s day, is what makes working in care so wonderful”

Tracy

Tracy McClure

Job Title: Service Administrator

Joined: 2015

I started at Glebe House in 2015 as a support worker. I then became a team leader and now I am the administrator.


My mum resided at Glebe House when she needed care, after seeing the fantastic care and support given to her I decided that I wanted to be a part of the Glebe House team.


My role as admin gives me the opportunity to support each of the residents and their families first hand.


I am privileged to meet future residents and their families and ensure that all of their needs are met whilst residing with us.


I love being part of such a supportive and dynamic staff team and spending time with each and every resident.

Stephanie

Stephanie Watts

Job Title: Service Administrator

Joined: 2021

I started my career in Health and Social care back when I was a teenager
I have worked with an entire spectrum of people with differing health needs.


Over the last 11 years working in the care sector, I have gained many skills and achievements, my highest qualification is, Level 5 in Health and Social Care.


In my previous role I was a registered manager at a home for those with mental health needs. I then went on to have a baby girl and decided that I wanted to take a new career path still in the care sector so that I could use the skills and knowledge previously gained to give 100% to my new role.


I joined Glebe House as the second administrator. I enjoy the people I work with and every day is a new challenge, this gives me the opportunity to develop my skills to ensure I am always providing a fantastic service to the people we support and their families.

Josephine

Josephine Hynek

Job Title: Team Leader

Joined: 2013

Started working in the home almost 9 years ago.


I am currently working as a team leader, which I really enjoy.


Working in this role and supporting the residents and the staff team gives me immense job satisfaction.


I know that I have achieved when I can make at least one resident smile every day.


It’s such a rewarding career and team work is paramount to the safe running of my shift.

Frequently Asked Questions about Glebe House

What types of Care is Glebe House registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Glebe House have?

There are 40 Single Rooms.

What are the Facilities & Services at Glebe House?

Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Glebe House to the centre of Emsworth?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glebe House to verify any information. View our terms and conditions. Glebe House has an Enhanced Service - more info.