Glebe House

Stein Road, Southbourne, Emsworth PO10 8LB
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9.9 96 Reviews
  • Glebe House, Emsworth
Glebe House is a 40 bedded home located in the scenic village of Southbourne in West Sussex. It’s location couldn’t be more perfect with a number of shops nearby and great transport links. Glebe is an integral part of the local community and is well known and respected. The home has a large staff team of all ages with a wealth of experience, there are a number of long serving local staff working within the home.

Glebe House offers thirty beds to the elderly and frail who can no longer live independently at home and ten beds to those who have been in hospital and need to rebuild their confidence before returning to live in their home again.

The home offers a calm and caring ambiance and the team always ensure that each and every resident feels at home.

The home's chefs provide daily home cooked meals for residents to enjoy in communal dining areas or in the comfort of their own room. Hot and cold drinks are provided throughout the day to ensure that residents are always well-hydrated. The beautiful gardens wrap fully around the home which ensures that each window has a garden view.

Activities and social interactions play a large part of life here at Glebe, each day they offer a range of activities such as singers, entertainers, crafts and games just to name a few and friendships are always encouraged. The home has many wonderful community links such as local schools, churches and social groups.

Glebe House is a wonderful place to call home and an amazing place to work.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 40 Service Users

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1349
  • RESPITE Self-Funded Residential Care: from £1449

These prices are only a guideline, please contact Glebe House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Joanne Holman (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (40)

Glebe House Reviews (96)

9.9

Glebe House has a Review Score of 9.9 (9.889) out of 10, based on 37 reviews in the last 2 years.
Over all time Glebe House has 96 reviews.

Overall Experience
  • 84
  • 11
  • 1
  • 0
  • 0
Date Published
  • 96
  • 11
  • 22
  • 37
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Reviewer Connection to Glebe House
  • 25
  • 21
  • 14
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 96, showing 21-40
Review from June A (Wife of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is due to be discharged after 6 weeks having care and reablement rehab. I cannot praise all the staff and all professionals enough for their care and understanding of his needs. The food/cleanliness/everything here is wonderful. I, myself, had had lunch with my husband every Sunday and it's
10 out of 10 every time. It's totally dispelled my original idea of what care home life was like. It's airy, modern and lovely.
Reply from Irene Pudduck, Home Manager at Glebe House

Thank you so much for leaving us this lovely review about the care of your husband, I will make sure to pass it on to the rest of the team.

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Review from W C (Grandson of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attentive and friednly staff, mindful of residents' needs. Home is very clean and peaceful. Allow for independence alongside care. Accommodating and friendly to visitors.
Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for leaving us these kind words, I will pass them on to the rest of the team.

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Review from Stephen B (Nephew of Resident) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A truly wonderful establishment, blown away from the moment I first visited my aunt.
I wasn't sure what to expect but Glebe House excelled my expectations.
Many grateful thanks.
Reply from Irene Pudduck, Home Manager at Glebe House

Thank you so much for leaving us this wonderful review, the team will be delighted to read it.

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Review from Michael T (Resident) assisted by family/friend published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care staff. Cleaning is very good, happy staff. I haven't been here very long but what I have seen of the activities has been good. I have a good selection of food. Very good management, can't fault the staff here.
Reply from Irene Pudduck, Home Manager at Glebe House

This is such a great review to read, thank you. The team will be delighted to read this.

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Review from Victor F (Resident) assisted by family/friend published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff are great, happy, funny and get on very well with them. They keep my room tidy and clean. Lovely staff. The food is brilliant, always get what you ask for, can't fault them. Activities are very good, they try to please everyone. Very nice lady in management.
Reply from Irene Pudduck, Home Manager at Glebe House

Thank you so much for leaving us this kind review, I will make sure to pass your kind words on.

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Review from Peter H (Resident) assisted by family/friend published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care staff. Good staff keep my room very clean and tidy. Love the food - it's excellent. Very good management, I have been here for 2 weeks, it's a lovely home.
Reply from Irene Pudduck, Home Manager at Glebe House

We are so pleased to hear that your enjoying your time here at Glebe House. Your kind words will be passed on.

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Review from B D (Resident) assisted by family/friend published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care - they look after me, lovely staff.
Cleaning - they keep my room clean, always pleasant.
Activities - always something going on, love the bingo and the staff are lovely and funny.
Kitchen - I enjoy the food.
Management - they are ok - lovely staff.
Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for taking the time to leave us this review, we really appreciate it.

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Review from Emily B (Friend of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A really good friend of mine is staying here short stay. We felt welcome as soon as we walked through the door. Place is very homely. Good food and plenty of activities to do.
Reply from Irene Pudduck, Home Manager at Glebe House

Thank you, this is such a lovely review to read! I will make sure to pass your kind words about the care of your friend onto the rest of the team.

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Review from Betsy S (Friend of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is here short stay. The staff are very friendly and it feels really homely. The activities are good and the food is lovely.
Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for the kind words about the care of your friend, I will pass your lovely comments on to the team.

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Review from Pauline C (Resident) assisted by family/friend published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care staff are very good and helpful, lovely staff. Cleaning, keep my room clean, always helpful. Food, enjoy my food very much, good selection. Activities, enjoy bingo and also sit and be fit. Management, the manager works hard, always very helpful and there when I need her.
Reply from Irene Pudduck, Home Manager at Glebe House

Thank you so much for taking the time to leave us a review. We really appreciate it and the team will be delighted to read it.

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Review from Martin H (Son-in-law of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father-in-law spent his last few months at Glebe house. And I can honestly say they were the happiest he had had in a long time. He had nothing but praise for the staff and made some great friends with the other residents nothing is too much trouble for the staff at this care home.
Reply from Irene Pudduck, Home Manager at Glebe House

Thank you so much for this lovely review about the care of your Father-in-law, our team will be touched to read this.

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Review from Sylvia D (Wife of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Glebe House for approximately two years. They do look after him quite well, his main issue is the food - I am known for being a very good cook (I did B&B, foreign students, so when they say I am a very good cook it makes you happy). I walk down for a visit or take the bus. He
can come home for lunch etc also get on a local bus and visit the local pub, so we are all doing our best. they do put on little shows and a lovely Christmas so well done Glebe House.
Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for leaving us this kind review, we really appreciate it. Your feedback will be passed on.

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Review from Graham H (Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Love the atmosphere, good food, friendly residents. The staff are ready to help whenever needed. Everybody is willing to communicate to help residents. Always someone to talk to keep everybody happy.
Reply from Irene Pudduck, Home Manager at Glebe House

This is such a great review to read, thank you. Our team strive to achieve the best quality of care for all of our residents and it really is a privilege to be able to do this. Your kind words will be passed on.

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Review from Martin A (Respite Resident) published on 17 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home from home, treated so well, thank you.
Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for taking the time to leave us a review, we really appreciate it.

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Review from A M (Friend of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always made to feel welcome, care and kindness is shown at all times. Always friendly and helpful and respect is shown. The staff are all so nice and greet with a hello and take their time to listen and explain things that are happening. Lovely to hear the other residents laughing and happy. Lovely
home with lots to do.
Reply from Irene Pudduck, Home Manager at Glebe House

This is such a lovely review to read, thank you. Our team go above and beyond to make sure all of our residents are safe and happy, it's lovely to receive such kind comments.

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Review from R P (Daughter of Resident) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care that my mother received. She felt very safe and well looked after by all the staff that cared for her. Had a very good experience, which helped her recovery after a short stay in hospital.
Reply from Irene Pudduck, Home Manager at Glebe House

This is such a lovely review to read. The whole team feel privileged to be able to provide a safe, loving home for your mother. Your kind words will be passed on.

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Review from K H (Wife of Resident) published on 18 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the third time my husband has been to Glebe House for respite, and each time, I know he is happy to go. He enjoys the location as well as well as the welcome he always feels. I know he is always pleased to see the staff who look after him and his assistance dog so well. Knowing this, I am able
to relax properly when he is there, as I know he is in safe hands.
Myself and our daughter visited him during his stay and were made very welcome and felt part of the community whilst we were there.
As usual, he has come home and is already planning his next stay.
Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for leaving us this lovely review. I speak on behalf of all of the team when I say that we feel privileged to be able to provide this for your husband and, of course, you and the rest of your family. If you have any questions, please do not hesitate to ask.

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Review from F E (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been unwell again, the staff have been amazing, always caring and looking after Mum. We as a family are very lucky to have Mum in Glebe House. I must say the staff are just amazing and brilliant with Mum.
Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for leaving us this kind review, we are so pleased that your mum is happy here with us at Glebe House. Your lovely comments will be passed onto the rest of the team.

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Review from Shaun H (Son of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to Glebe House for six weeks of respite care in June 2023. All of the staff have been helpful and efficient for the duration of the stay, they have made my mother, myself and our family extremely welcome. My mother has made good progress during the stay and is now far more mobile.
Thank you to Glebe House for your support.
Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for leaving us this lovely review. It is so great to hear this and we feel privileged to have been able to help. Your kind words will be passed onto the rest of the team.

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Review from P L (Resident) assisted by family/friend published on 28 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In the main, well-catered for and suited my purpose.
Reply from Irene Pudduck, Home Manager at Glebe House

Thank you for taking the time to leave us a review; we really appreciate it.

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Current Review Score: 9.9 (9.889)

Overview of Review Score

The Review Score of 9.9 (9.889) out of 10 for Glebe House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.889 for Glebe House is calculated as follows: ( (392 Excellents x 5) + (49 Goods x 4) ) ÷ 441 Ratings = 4.889
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Glebe House is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Joanne

Joanne Holman

Job Title: Home Manager Joined: 2008

Jo joined the care sector and Shaw healthcare back in June 2008.
There is not a role in a care home that Jo has not undertaken – she loves a challenge and has helped out in many Shaw homes across the West Sussex region, learning and improving along the way.


Jo enjoys the interactions she has each day with families, health professionals, and of course the lovely residents. Jo commented “Speaking to the residents and listening to their life stories, just knowing you have made a difference to someone’s day, is what makes working in care so wonderful”

Tracy

Tracy McClure

Job Title: Service Administrator Joined: 2015

I started at Glebe House in 2015 as a support worker. I then became a team leader and now I am the administrator.


My mum resided at Glebe House when she needed care, after seeing the fantastic care and support given to her I decided that I wanted to be a part of the Glebe House team.


My role as admin gives me the opportunity to support each of the residents and their families first hand.


I am privileged to meet future residents and their families and ensure that all of their needs are met whilst residing with us.


I love being part of such a supportive and dynamic staff team and spending time with each and every resident.

Stephanie

Stephanie Watts

Job Title: Service Administrator Joined: 2021

I started my career in Health and Social care back when I was a teenager
I have worked with an entire spectrum of people with differing health needs.


Over the last 11 years working in the care sector, I have gained many skills and achievements, my highest qualification is, Level 5 in Health and Social Care.


In my previous role I was a registered manager at a home for those with mental health needs. I then went on to have a baby girl and decided that I wanted to take a new career path still in the care sector so that I could use the skills and knowledge previously gained to give 100% to my new role.


I joined Glebe House as the second administrator. I enjoy the people I work with and every day is a new challenge, this gives me the opportunity to develop my skills to ensure I am always providing a fantastic service to the people we support and their families.

Josephine

Josephine Hynek

Job Title: Team Leader Joined: 2013

Started working in the home almost 9 years ago.


I am currently working as a team leader, which I really enjoy.


Working in this role and supporting the residents and the staff team gives me immense job satisfaction.


I know that I have achieved when I can make at least one resident smile every day.


It’s such a rewarding career and team work is paramount to the safe running of my shift.

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