Glebe House

Stein Road, Southbourne, Emsworth PO10 8LB
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9.9 96 Reviews
  • Glebe House, Emsworth
Glebe House is a 40 bedded home located in the scenic village of Southbourne in West Sussex. It’s location couldn’t be more perfect with a number of shops nearby and great transport links. Glebe is an integral part of the local community and is well known and respected. The home has a large staff team of all ages with a wealth of experience, there are a number of long serving local staff working within the home.

Glebe House offers thirty beds to the elderly and frail who can no longer live independently at home and ten beds to those who have been in hospital and need to rebuild their confidence before returning to live in their home again.

The home offers a calm and caring ambiance and the team always ensure that each and every resident feels at home.

The home's chefs provide daily home cooked meals for residents to enjoy in communal dining areas or in the comfort of their own room. Hot and cold drinks are provided throughout the day to ensure that residents are always well-hydrated. The beautiful gardens wrap fully around the home which ensures that each window has a garden view.

Activities and social interactions play a large part of life here at Glebe, each day they offer a range of activities such as singers, entertainers, crafts and games just to name a few and friendships are always encouraged. The home has many wonderful community links such as local schools, churches and social groups.

Glebe House is a wonderful place to call home and an amazing place to work.
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Care Provided by Glebe House

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 40 Service Users

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1349
  • RESPITE Self-Funded Residential Care: from £1449

These prices are only a guideline, please contact Glebe House to find out the exact price for your requirements.

Contact Glebe House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Glebe House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Joanne Holman (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (40)

Glebe House Reviews (96)

9.9

Glebe House has a Review Score of 9.9 (9.886) out of 10, based on 34 reviews in the last 2 years.
Over all time Glebe House has 96 reviews.

Overall Experience
  • 84
  • 11
  • 1
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Date Published
  • 96
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  • 34
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Reviewer Connection to Glebe House
  • 25
  • 21
  • 14
  • 7
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  • 5
  • 4
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  • 2
  • 1
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Total of 96, showing 41-60
Review from Keri H (Daughter of Resident) published on 17 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum attended Glebe House after being in hospital for five weeks. The care given from the moment she arrived was amazing, nothing was too much trouble. They encouraged her, listen to her and made her feel very comfortable during her short stay. A huge thank you to all Glebe House staff, you are all
amazing.
Reply from Irene Pudduck, Home Manager at Glebe House
Thank you so much for this lovely review. It will be passed onto the rest of our wonderful team.
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Review from Jean O (Resident) assisted by family/friend published on 7 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just over 100 years ago, as a little girl, I was always taught to say to my hostess thank you for having me. No words can express my thanks for all the kindness and care I have received from everyone who has looked after me at Glebe House. My warmest good wishes to all.
Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for taking the time to leave us a review, we really appreciate it. Your lovely comments will be passed on to the rest of our wonderful team.
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Review from Dawn P (Daughter of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed here to recuperate for three weeks following a fall and a stay in hospital. She was very well looked after and was pleasantly surprised at how nice it was. The staff were very kind and professional, and the building very pleasant and clean. Overall, I felt that my mum received the best
of care, for which I am very grateful.
Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for leaving us such a kind review, I will make sure it gets passed on to the rest of the team.
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Review from Lisa L (Daughter-in-law of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Glebe House is absolutely amazing. My mother in law had been in hospital for 5 months on a rehabilitation ward and sent her home when she wasn’t ready and unable to do things for herself. We then got a place at Glebe House for 6 weeks. After only 2 weeks at Glebe House the transformation in my mother
in law is amazing, she is able to stand and walk with minimal assistance and is happy there. This is due to the hard work and dedication from the care team and management going above and beyond to help her.
Reply from Irene Pudduck, Home Manager at Glebe House
We are so happy to hear this. Our wonderful and hard-working team strive to achieve the best quality of care for all of our residents. This is great news about your mother-in-law. Your lovely comments…read more
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Review from Lindy G (Daughter of Resident) published on 16 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was sent to Glebe House Care Home on a discharge to assess (D2A). So we didn't actually choose this care home personally and it was our first encounter of a care home.
I cannot recommend Glebe House highly enough. All staff are very friendly, helpful and caring. The property is fresh, light
and airy.
They reassure me that my father would be well cared for and he was above and beyond.
Sadly, there are no beds for him to stay long-term as he would love to. Big thank you to all.
Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for taking the time to write this wonderful review, we really appreciate it. Your kind words will be passed on to the whole team.
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Review from Jenny B (Regular Volunteer) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm a volunteer, was recommended. Never have I worked in such a lovely home. Staff are lovely and welcoming, very well looked after, helpful and nothing is too much trouble. The manager is very supportive. Bless to be on their team.
Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for leaving us such a lovely review, we really appreciate it. Your kind words will be passed on to the whole team.
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Review from M F (Son of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exemplary kind and compassionate care provided to Mum by all the team at Glebe House. She loved her time here; felt safe, comfortable and most of all completely at home. We could not have wished for a better environment in which to spend her last year before passing away peacefully.
Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for leaving this lovely review. We feel so privileged to have been able to provide this for your mum. Condolences to you and your family.
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Review from P W (Daughter of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A first-class nursing home with excellent facilities and a dedicated staff. My elderly mother, on respite care, was treated with great warmth combined with respect and dignity. Well done, Glebe House!
Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for this lovely review. We are so pleased to hear this and it will be passed on to our wonderful team.
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Review from Christine C (Daughter of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum passed away in Glebe House yesterday, after a year of loving care. I cannot thank the staff enough for the quality of their care and support. Mum was extremely happy in Glebe House and considered it her home. She was very fond of all the staff, as they appeared to be of her. I live abroad and it
was such a comfort to know she was happy and settled. I was kept regularly informed of her mental and physical state and the carers and admin staff were always cheerful and welcoming. Thank you so very much.
Reply from Irene Pudduck, Home Manager at Glebe House
This is such a heartwarming review, all of us here at Glebe feel privileged to have been able to care and look after your mum. Condolences to you and your family.
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Review from Gail M (Respite Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first moment I arrived, everyone was really helpful. They found that I was suffering from acute back pain and set about helping me. The carers were brilliant in the first few weeks, helping me with bathing and dressing but due to their tenacity I ended up on pain patches, which made a huge
difference. I left Glebe House a completely different woman, able to walk freely and stand unaided. I can't thank you enough. I am now at home and coping.
Reply from Irene Pudduck, Home Manager at Glebe House
We are thrilled to hear this positive feedback! This is such great news, we feel privileged in being able to help. Thank you for taking the time to write us a review.
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Review from Sally M (Daughter of Resident) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother only wanted to come to Glebe House after a bad accident. I would like to thank all your staff, high to lower, for their kindness and help to me also. Living in Spain, it's not easy to leave her but having visited for a week, I am happy. The new decor is tasteful and relaxing. No smells except
good ones!
Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for taking the time to leave us a review, we really appreciate it. Your kind words will be passed on to our wonderful team.
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Review from Louisa A (Resident) assisted by family/friend published on 5 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care staff are very good. Food ok. Clean room.
Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for taking the time to leave us a review, we really appreciate it.
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Review from Jennifer J (Resident) assisted by family/friend published on 5 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Enjoy the food. Staff are good and care for me very well. Keep my room very clean.
Reply from Irene Pudduck, Home Manager at Glebe House
Your kind words will be passed on to our wonderful team, thank you.
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Review from Margaret V (Resident) assisted by family/friend published on 5 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always very helpful, particularly when I run an art group. The chefs cater for dietary problems.
Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for leaving us a review, we really appreciate the kind words.
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Review from Jean H (Resident) assisted by family/friend published on 5 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very lovely and look after me well. I love my from and enjoy most of my food.
Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for leaving us such lovely comments! It will be passed on to the whole team.
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Review from Barbara L (Resident) assisted by family/friend published on 5 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleased with staff, very willing, couldn't do enough for you. Enjoy the food. Love my room, kept very clean.
Reply from Irene Pudduck, Home Manager at Glebe House
We really appreciate you leaving us this review, it means a lot to our team and they will be so pleased to hear these lovely comments.
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Review from Dorothy G (Resident) assisted by family/friend published on 4 May 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Ok, very good value.
Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for your review, We really appreciate it.
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Review from Tim E (Resident) published on 27 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I arrived here from the hospital on Monday 03 April 2023 and from the very get-go, I have been treated with the utmost respect and great care. The staff are fantastic and especially caring. They take the time to talk to you, answer any questions and if they do not know the answer, they find out. They
keep my sister informed of everything that happens to me as well, which I find most reassuring.
Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for your lovely review. I will pass this on to the team, they will be delighted to hear this.
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Review from Janine P (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was greeted warmly on arrival and made to feel welcome. Staff came to check what she needed and what her preferences were. As her carer, I was also made very welcome and found the staff very warm and friendly. The care they gave to Mum was impeccable and they were professional and calm, even
during my mum's episodes of challenging behaviour. The layout of the building is superb and beautifully appointed.
Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for your kind comments. We are so pleased to hear that you and your mum received the quality of care that all of the team work so hard to achieve. We are proud of our ability to be able to…read more
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Review from Andrew Y (Son of Resident) published on 30 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was worried when my Mum had to go into a home but Glebe House and the staff are brilliant, we couldn't wish for a better place for my mum to be.
Everything about Glebe House is great. Loads of love for my mum but also for her family. I can't thank them enough, we will always be in their debt.
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Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Glebe House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.886 for Glebe House is calculated as follows: ( (359 Excellents x 5) + (46 Goods x 4) ) ÷ 405 Ratings = 4.886
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Glebe House is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Joanne

Joanne Holman

Job Title: Home Manager Joined: 2008

Jo joined the care sector and Shaw healthcare back in June 2008.
There is not a role in a care home that Jo has not undertaken – she loves a challenge and has helped out in many Shaw homes across the West Sussex region, learning and improving along the way.


Jo enjoys the interactions she has each day with families, health professionals, and of course the lovely residents. Jo commented “Speaking to the residents and listening to their life stories, just knowing you have made a difference to someone’s day, is what makes working in care so wonderful”

Tracy

Tracy McClure

Job Title: Service Administrator Joined: 2015

I started at Glebe House in 2015 as a support worker. I then became a team leader and now I am the administrator.


My mum resided at Glebe House when she needed care, after seeing the fantastic care and support given to her I decided that I wanted to be a part of the Glebe House team.


My role as admin gives me the opportunity to support each of the residents and their families first hand.


I am privileged to meet future residents and their families and ensure that all of their needs are met whilst residing with us.


I love being part of such a supportive and dynamic staff team and spending time with each and every resident.

Stephanie

Stephanie Watts

Job Title: Service Administrator Joined: 2021

I started my career in Health and Social care back when I was a teenager
I have worked with an entire spectrum of people with differing health needs.


Over the last 11 years working in the care sector, I have gained many skills and achievements, my highest qualification is, Level 5 in Health and Social Care.


In my previous role I was a registered manager at a home for those with mental health needs. I then went on to have a baby girl and decided that I wanted to take a new career path still in the care sector so that I could use the skills and knowledge previously gained to give 100% to my new role.


I joined Glebe House as the second administrator. I enjoy the people I work with and every day is a new challenge, this gives me the opportunity to develop my skills to ensure I am always providing a fantastic service to the people we support and their families.

Josephine

Josephine Hynek

Job Title: Team Leader Joined: 2013

Started working in the home almost 9 years ago.


I am currently working as a team leader, which I really enjoy.


Working in this role and supporting the residents and the staff team gives me immense job satisfaction.


I know that I have achieved when I can make at least one resident smile every day.


It’s such a rewarding career and team work is paramount to the safe running of my shift.

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