Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 40 Service Users
It's lovely staff, management and surroundings, couldn't ask for better.D W(Son-in-law of Resident/Service User)
It's lovely staff, management and surroundings, couldn't ask for better.D W(Son-in-law of Resident/Service User)
Glebe House is a 40 bedded home located in the scenic village of Southbourne in West Sussex. It’s location couldn’t be more perfect with a number of shops nearby and great transport links. Glebe is an integral part of the local community and is well known and respected. The home has a large staff team of all ages with a wealth of experience, there are a number of long serving...
Glebe House is a 40 bedded home located in the scenic village of Southbourne in West Sussex. It’s location couldn’t be more perfect with a number of shops nearby and great transport links. Glebe is an integral part of the local community and is well known and respected. The home has a large staff team of all ages with a wealth of experience, there are a number of long serving local staff working within the home.
Glebe House offers thirty beds to the elderly and frail who can no longer live independently at home and ten beds to those who have been in hospital and need to rebuild their confidence before returning to live in their home again.
The home offers a calm and caring ambiance and the team always ensure that each and every resident feels at home.
The home's chefs provide daily home cooked meals for residents to enjoy in communal dining areas or in the comfort of their own room. Hot and cold drinks are provided throughout the day to ensure that residents are always well-hydrated. The beautiful gardens wrap fully around the home which ensures that each window has a garden view.
Activities and social interactions play a large part of life here at Glebe, each day they offer a range of activities such as singers, entertainers, crafts and games just to name a few and friendships are always encouraged. The home has many wonderful community links such as local schools, churches and social groups.
Glebe House is a wonderful place to call home and an amazing place to work.
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Care Provided by Glebe House
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Glebe House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Glebe House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Onsite Tours of Glebe HouseUsually available on Mon, Tue, Wed, Thu, Fri(between 10:00 AM to 3:00 PM)Would you like to book a tour? We can arrange a tour for you to view the service.
Remote Tours of Glebe HouseUsually available on Mon, Tue, Wed, Thu, Fri(between 10:00 AM to 3:00 PM)Would you like to book a virtual tour? We can arrange a virtual tour via Zoom for you to view the service.
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Charlene Bickle (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2006
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (40)
Glebe House Reviews (115)
9.8
Glebe House has a Review Score of 9.8 (9.756) out of 10, based on 37 reviews in the last 2 years.
Over all time Glebe House has 115 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Glebe House
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Review from N G (Daughter of Resident) published on 7 October 2019 Submitted via Postal Card•
Overall Experience
Glebe House is a fabulous home. The staff are amazing, caring, helpful and very understanding, not only for the residents but for their families too. I am so happy my father is being cared for at Glebe House, could not wish for anything more for him.
Glebe House is a fabulous home. The staff are amazing, caring, helpful and very understanding, not only for the residents but for their families too. I am so happy my father is being cared for at Glebe House, could not wish for anything more for him.
Review from C C (Daughter of Resident) published on 30 September 2019 Submitted via Postal Card•
Overall Experience
Glebe House is a lovely place, my father is a new resident at this home. The staff are the loveliest people, the care and understanding is 110%, the food and cleanliness are 100%. My father is very happy and looks amazingly well, his room is lovely and comfortable. I would recommend Glebe House,...
Glebe House is a lovely place, my father is a new resident at this home. The staff are the loveliest people, the care and understanding is 110%, the food and cleanliness are 100%. My father is very happy and looks amazingly well, his room is lovely and comfortable. I would recommend Glebe House, It's a wonderful place. Thank you.
Review from A H (Daughter of Resident) published on 20 September 2019 Submitted via Postal Card•
Overall Experience
Mum has settled in really well at Glebe House after her hip replacement in June this year.
She is now wheelchair-bound and the staff are very supportive with her needs.
She is now wheelchair-bound and the staff are very supportive with her needs.
I always find the staff friendly and helpful nothing is too much trouble.
Mum has settled in really well at Glebe House after her hip replacement in June this year.
She is now wheelchair-bound and the staff are very supportive with her needs.
She is now wheelchair-bound and the staff are very supportive with her needs.
I always find the staff friendly and helpful nothing is too much trouble.
Review from C S (Resident / Service User) published on 29 July 2019 Submitted via Postal Card•
Overall Experience
I have enjoyed my time here. The staff have training sessions now and again that I think is due to the excellency of Shaw Healthcare and why they have won awards.
Also that the support workers, domestics and laundry and maintenance and kitchen workers are good and caring and willing to help us...
I have enjoyed my time here. The staff have training sessions now and again that I think is due to the excellency of Shaw Healthcare and why they have won awards.
Also that the support workers, domestics and laundry and maintenance and kitchen workers are good and caring and willing to help us and what is more enjoy their work.
Review from Penelope E (Daughter of Resident) published on 29 July 2019 Submitted via Postal Card•
Overall Experience
I am extremely happy with my mother in Glebe House and care, my mum has had a cheerful few months in her home but now in their care, she has never been happier!
They keep me, more than they need to, very well informed of mum's little falls and their care is second to none. I'm very happy and now...
I am extremely happy with my mother in Glebe House and care, my mum has had a cheerful few months in her home but now in their care, she has never been happier!
They keep me, more than they need to, very well informed of mum's little falls and their care is second to none. I'm very happy and now relaxed that mum is very well cared for and loved. They make me very welcome every time.
Review from Veronica R (Daughter of Resident) published on 13 May 2019 Submitted via Postal Card•
Overall Experience
I am delighted with the care and support my father receives at his care home. I have absolutely no concerns. The staff are all amazing and I trust them completely. He is so happy and the staff treat him as though he is a member of their own family. I have nothing but praise for the care staff and...
I am delighted with the care and support my father receives at his care home. I have absolutely no concerns. The staff are all amazing and I trust them completely. He is so happy and the staff treat him as though he is a member of their own family. I have nothing but praise for the care staff and management. Thank you. I also have to mention the cleanliness of the home and the catering staff who prepare healthy home-cooked meals. The housekeepers make sure my father has freshly laundered clothes Thank you.
Review from Robbie L (Friend of Resident) published on 13 March 2019 Submitted via Postal Card•
Overall Experience
On each visit am greeted warmly, offered refreshments. All staff always smiley and appear very happy in their work. All staff interacted warmly and appropriately to their residents. The place is homely and clean. Budgie in day room a nice touch. My Friend reports plenty of activities. Management is...
On each visit am greeted warmly, offered refreshments. All staff always smiley and appear very happy in their work. All staff interacted warmly and appropriately to their residents. The place is homely and clean. Budgie in day room a nice touch. My Friend reports plenty of activities. Management is very approachable.
Review from Jennie S (Daughter of Resident) published on 21 February 2019 Submitted via Postal Card•
Overall Experience
Mum came into Glebe in March 2018 as she was no longer able to cope at home. We were sad that this time had come but couldn't have wished for a nicer home for Mum to come to. Everyone is friendly and happy. The food is very nice, the rooms are kept clean and the laundry is collected daily. We know...
Mum came into Glebe in March 2018 as she was no longer able to cope at home. We were sad that this time had come but couldn't have wished for a nicer home for Mum to come to. Everyone is friendly and happy. The food is very nice, the rooms are kept clean and the laundry is collected daily. We know Mum is being well looked after and if there are any health issues a doctor is called to give Mum a once over. All in all, we are very happy with Glebe House. They do an amazing job.
Review from Nick B (Son of Resident) published on 14 February 2019 Submitted via Postal Card•
Overall Experience
As a family, we have been most impressed with the care given to our mum by the staff at Glebe House. For over 3 years, they have diligently cared for her and we have been regularly contacted when the need arose. The staff are most cheerful and supportive of her and take the greatest care to meet...
As a family, we have been most impressed with the care given to our mum by the staff at Glebe House. For over 3 years, they have diligently cared for her and we have been regularly contacted when the need arose. The staff are most cheerful and supportive of her and take the greatest care to meet her needs. The atmosphere at Glebe House is warm and welcoming and there's a variety of activities on offer from visiting owls to singers. We are grateful that mum is in a safe and caring home.
Review from M E (Resident / Service User) published on 8 February 2019 Submitted via Postal Card•
Overall Experience
I have found my being at Glebe House very helpful and caring, not only with me but the other residents at the home.
I have found my being at Glebe House very helpful and caring, not only with me but the other residents at the home.
Review from A H (Sister of Resident) published on 24 January 2019 Submitted via Postal Card•
Overall Experience
The care in this home is outstanding. Unending patience in difficult times. Cheerfulness and respect when dealing with residents. Management always available to help and advise. My brother being in this setting has lifted a huge load off my mind. He is safe. I am so impressed that I am now a...
The care in this home is outstanding. Unending patience in difficult times. Cheerfulness and respect when dealing with residents. Management always available to help and advise. My brother being in this setting has lifted a huge load off my mind. He is safe. I am so impressed that I am now a volunteer, helping with activities. Keep up the good work!
Review from Marian B (Niece of Resident) published on 3 May 2018 Submitted via Review Postal Card•
Overall Experience
We have always found all the staff to be friendly to us and our Uncle. They treat him with the utmost kindness, always taking the time to make sure he has everything that he wants. The office staff are very prompt in making sure he is well looked after. The food is of a very high standard, always...
We have always found all the staff to be friendly to us and our Uncle. They treat him with the utmost kindness, always taking the time to make sure he has everything that he wants. The office staff are very prompt in making sure he is well looked after. The food is of a very high standard, always look appetising. The rooms are kept very clean and tidy and he is always entertained by staff.
Review from Paul F (Son of Resident) published on 12 October 2017 Submitted via Review Postal Card•
Overall Experience
This home is run with a good standard. All the staff are caring, they look after my mum very well. Many thanks to all.
This home is run with a good standard. All the staff are caring, they look after my mum very well. Many thanks to all.
Review from Angela B (Friend of Resident) published on 29 September 2017 Submitted via Review Postal Card•
Overall Experience
I have found the manager to be always available she always listens to my comments and acts on them. My friend who lives in Glebe House really loves being a part of the Glebe House family she is treated with care and respect and feels valued by the staff. It is a great relief to us as we do go away...
I have found the manager to be always available she always listens to my comments and acts on them. My friend who lives in Glebe House really loves being a part of the Glebe House family she is treated with care and respect and feels valued by the staff. It is a great relief to us as we do go away for the winter but we know she is happy safe and well cared for a very big thank you to all the staff.
Review from John B (Son of Resident) published on 29 September 2017 Submitted via Review Postal Card•
Overall Experience
Mum is very happy here. She is well looked after. All the staff are pleasant nothing is too much trouble and all seem very caring. My wife and I are made to feel most welcome when we visit as though we are part of an extended family. I would recommend Glebe House to anyone needing care.
Mum is very happy here. She is well looked after. All the staff are pleasant nothing is too much trouble and all seem very caring. My wife and I are made to feel most welcome when we visit as though we are part of an extended family. I would recommend Glebe House to anyone needing care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 February 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Glebe House.
Upcoming Events
There are no upcoming events for Glebe House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Glebe House.
Accreditations
There are no accreditations posted yet for Glebe House.
Meet the Team (4)
Joanne HolmanJob Title Home ManagerJoined 2008
Jo joined the care sector and Shaw healthcare back in June 2008.
There is not a role in a care home that Jo has not undertaken – she loves a...
Jo joined the care sector and Shaw healthcare back in June 2008.There is not a role in a care home that Jo has not undertaken – she loves a challenge and has helped out in many Shaw homes across the West Sussex region, learning and improving along the way.
Jo enjoys the interactions she has each day with families, health professionals, and of course the lovely residents. Jo commented “Speaking to the residents and listening to their life stories, just knowing you have made a difference to someone’s day, is what makes working in care so wonderful”
Tracy McClureJob Title Service AdministratorJoined 2015
I started at Glebe House in 2015 as a support worker. I then became a team leader and now I am the administrator.
My mum resided at Glebe House...
I started at Glebe House in 2015 as a support worker. I then became a team leader and now I am the administrator.
My mum resided at Glebe House when she needed care, after seeing the fantastic care and support given to her I decided that I wanted to be a part of the Glebe House team.
My role as admin gives me the opportunity to support each of the residents and their families first hand.
I am privileged to meet future residents and their families and ensure that all of their needs are met whilst residing with us.
I love being part of such a supportive and dynamic staff team and spending time with each and every resident.
Stephanie WattsJob Title Service AdministratorJoined 2021
I started my career in Health and Social care back when I was a teenager
I have worked with an entire spectrum of people with differing health needs....
I started my career in Health and Social care back when I was a teenagerI have worked with an entire spectrum of people with differing health needs.
Over the last 11 years working in the care sector, I have gained many skills and achievements, my highest qualification is, Level 5 in Health and Social Care.
In my previous role I was a registered manager at a home for those with mental health needs. I then went on to have a baby girl and decided that I wanted to take a new career path still in the care sector so that I could use the skills and knowledge previously gained to give 100% to my new role.
I joined Glebe House as the second administrator. I enjoy the people I work with and every day is a new challenge, this gives me the opportunity to develop my skills to ensure I am always providing a fantastic service to the people we support and their families.
Josephine HynekJob Title Team LeaderJoined 2013
Started working in the home almost 9 years ago.
I am currently working as a team leader, which I really enjoy.
Working in this role and...
Started working in the home almost 9 years ago.
I am currently working as a team leader, which I really enjoy.
Working in this role and supporting the residents and the staff team gives me immense job satisfaction.
I know that I have achieved when I can make at least one resident smile every day.
It’s such a rewarding career and team work is paramount to the safe running of my shift.
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