Glebe House

Stein Road, Southbourne, Emsworth PO10 8LB
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9.9 102 Reviews
  • Glebe House, Emsworth
Glebe House is a 40 bedded home located in the scenic village of Southbourne in West Sussex. It’s location couldn’t be more perfect with a number of shops nearby and great transport links. Glebe is an integral part of the local community and is well known and respected. The home has a large staff team of all ages with a wealth of experience, there are a number of long serving local staff working within the home.

Glebe House offers thirty beds to the elderly and frail who can no longer live independently at home and ten beds to those who have been in hospital and need to rebuild their confidence before returning to live in their home again.

The home offers a calm and caring ambiance and the team always ensure that each and every resident feels at home.

The home's chefs provide daily home cooked meals for residents to enjoy in communal dining areas or in the comfort of their own room. Hot and cold drinks are provided throughout the day to ensure that residents are always well-hydrated. The beautiful gardens wrap fully around the home which ensures that each window has a garden view.

Activities and social interactions play a large part of life here at Glebe, each day they offer a range of activities such as singers, entertainers, crafts and games just to name a few and friendships are always encouraged. The home has many wonderful community links such as local schools, churches and social groups.

Glebe House is a wonderful place to call home and an amazing place to work.
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Care Provided by Glebe House

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 40 Service Users

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1349
  • RESPITE Self-Funded Residential Care: from £1449

These prices are only a guideline, please contact Glebe House to find out the exact price for your requirements.

Contact Glebe House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Glebe House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Joanne Holman (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (40)

Glebe House Reviews (102)

9.9

Glebe House has a Review Score of 9.9 (9.907) out of 10, based on 37 reviews in the last 2 years.
Over all time Glebe House has 102 reviews.

Overall Experience
  • 90
  • 11
  • 1
  • 0
  • 0
Date Published
  • 102
  • 10
  • 21
  • 37
  • 65
Reviewer Connection to Glebe House
  • 26
  • 23
  • 15
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 102, showing 101-102
Review from John B (Son of Resident) published on 29 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy here. She is well looked after. All the staff are pleasant nothing is too much trouble and all seem very caring. My wife and I are made to feel most welcome when we visit as though we are part of an extended family. I would recommend Glebe House to anyone needing care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Angela B (Friend of Resident) published on 29 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the manager to be always available she always listens to my comments and acts on them. My friend who lives in Glebe House really loves being a part of the Glebe House family she is treated with care and respect and feels valued by the staff. It is a great relief to us as we do go away for
the winter but we know she is happy safe and well cared for a very big thank you to all the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.907)

Overview of Review Score

The Review Score of 9.9 (9.907) out of 10 for Glebe House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.907 for Glebe House is calculated as follows: ( (400 Excellents x 5) + (41 Goods x 4) ) ÷ 441 Ratings = 4.907
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Glebe House is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Joanne

Joanne Holman

Job Title: Home Manager Joined: 2008

Jo joined the care sector and Shaw healthcare back in June 2008.
There is not a role in a care home that Jo has not undertaken – she loves a challenge and has helped out in many Shaw homes across the West Sussex region, learning and improving along the way.


Jo enjoys the interactions she has each day with families, health professionals, and of course the lovely residents. Jo commented “Speaking to the residents and listening to their life stories, just knowing you have made a difference to someone’s day, is what makes working in care so wonderful”

Tracy

Tracy McClure

Job Title: Service Administrator Joined: 2015

I started at Glebe House in 2015 as a support worker. I then became a team leader and now I am the administrator.


My mum resided at Glebe House when she needed care, after seeing the fantastic care and support given to her I decided that I wanted to be a part of the Glebe House team.


My role as admin gives me the opportunity to support each of the residents and their families first hand.


I am privileged to meet future residents and their families and ensure that all of their needs are met whilst residing with us.


I love being part of such a supportive and dynamic staff team and spending time with each and every resident.

Stephanie

Stephanie Watts

Job Title: Service Administrator Joined: 2021

I started my career in Health and Social care back when I was a teenager
I have worked with an entire spectrum of people with differing health needs.


Over the last 11 years working in the care sector, I have gained many skills and achievements, my highest qualification is, Level 5 in Health and Social Care.


In my previous role I was a registered manager at a home for those with mental health needs. I then went on to have a baby girl and decided that I wanted to take a new career path still in the care sector so that I could use the skills and knowledge previously gained to give 100% to my new role.


I joined Glebe House as the second administrator. I enjoy the people I work with and every day is a new challenge, this gives me the opportunity to develop my skills to ensure I am always providing a fantastic service to the people we support and their families.

Josephine

Josephine Hynek

Job Title: Team Leader Joined: 2013

Started working in the home almost 9 years ago.


I am currently working as a team leader, which I really enjoy.


Working in this role and supporting the residents and the staff team gives me immense job satisfaction.


I know that I have achieved when I can make at least one resident smile every day.


It’s such a rewarding career and team work is paramount to the safe running of my shift.

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