Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 40 Service Users
It's lovely staff, management and surroundings, couldn't ask for better.D W(Son-in-law of Resident/Service User)
It's lovely staff, management and surroundings, couldn't ask for better.D W(Son-in-law of Resident/Service User)
Glebe House is a 40 bedded home located in the scenic village of Southbourne in West Sussex. It’s location couldn’t be more perfect with a number of shops nearby and great transport links. Glebe is an integral part of the local community and is well known and respected. The home has a large staff team of all ages with a wealth of experience, there are a number of long serving...
Glebe House is a 40 bedded home located in the scenic village of Southbourne in West Sussex. It’s location couldn’t be more perfect with a number of shops nearby and great transport links. Glebe is an integral part of the local community and is well known and respected. The home has a large staff team of all ages with a wealth of experience, there are a number of long serving local staff working within the home.
Glebe House offers thirty beds to the elderly and frail who can no longer live independently at home and ten beds to those who have been in hospital and need to rebuild their confidence before returning to live in their home again.
The home offers a calm and caring ambiance and the team always ensure that each and every resident feels at home.
The home's chefs provide daily home cooked meals for residents to enjoy in communal dining areas or in the comfort of their own room. Hot and cold drinks are provided throughout the day to ensure that residents are always well-hydrated. The beautiful gardens wrap fully around the home which ensures that each window has a garden view.
Activities and social interactions play a large part of life here at Glebe, each day they offer a range of activities such as singers, entertainers, crafts and games just to name a few and friendships are always encouraged. The home has many wonderful community links such as local schools, churches and social groups.
Glebe House is a wonderful place to call home and an amazing place to work.
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Care Provided by Glebe House
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Glebe House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Glebe House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Charlene Bickle (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2006
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (40)
Glebe House Reviews (115)
9.8
Glebe House has a Review Score of 9.8 (9.756) out of 10, based on 37 reviews in the last 2 years.
Over all time Glebe House has 115 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Glebe House
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Review from Jean O (Resident / Service User) published on 7 July 2023 Submitted via Postal Card•
Overall Experience
Just over 100 years ago, as a little girl, I was always taught to say to my hostess thank you for having me. No words can express my thanks for all the kindness and care I have received from everyone who has looked after me at Glebe House. My warmest good wishes to all.
Just over 100 years ago, as a little girl, I was always taught to say to my hostess thank you for having me. No words can express my thanks for all the kindness and care I have received from everyone who has looked after me at Glebe House. My warmest good wishes to all.
↩Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for taking the time to leave us a review, we really appreciate it. Your lovely comments will be passed on to the rest of our wonderful team.
Review from Dawn P (Daughter of Resident) published on 29 June 2023 Submitted via Website•
Overall Experience
My mum stayed here to recuperate for three weeks following a fall and a stay in hospital. She was very well looked after and was pleasantly surprised at how nice it was. The staff were very kind and professional, and the building very pleasant and clean. Overall, I felt that my mum received the...
My mum stayed here to recuperate for three weeks following a fall and a stay in hospital. She was very well looked after and was pleasantly surprised at how nice it was. The staff were very kind and professional, and the building very pleasant and clean. Overall, I felt that my mum received the best of care, for which I am very grateful.
↩Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for leaving us such a kind review, I will make sure it gets passed on to the rest of the team.
Review from Lisa L (Daughter-in-law of Resident) published on 29 June 2023 Submitted via Website•
Overall Experience
Glebe House is absolutely amazing. My mother in law had been in hospital for 5 months on a rehabilitation ward and sent her home when she wasn’t ready and unable to do things for herself. We then got a place at Glebe House for 6 weeks. After only 2 weeks at Glebe House the transformation in my...
Glebe House is absolutely amazing. My mother in law had been in hospital for 5 months on a rehabilitation ward and sent her home when she wasn’t ready and unable to do things for herself. We then got a place at Glebe House for 6 weeks. After only 2 weeks at Glebe House the transformation in my mother in law is amazing, she is able to stand and walk with minimal assistance and is happy there. This is due to the hard work and dedication from the care team and management going above and beyond to help her.
↩Reply from Irene Pudduck, Home Manager at Glebe House
We are so happy to hear this. Our wonderful and hard-working team strive to achieve the best quality of care for all of our residents. This is great news about your mother-in-law. Your lovely comments will be passed on to the rest of the team.
Review from Lindy G (Daughter of Resident) published on 16 June 2023 Submitted via Postal Card•
Overall Experience
My father was sent to Glebe House Care Home on a discharge to assess (D2A). So we didn't actually choose this care home personally and it was our first encounter of a care home.
I cannot recommend Glebe House highly enough. All staff are very friendly, helpful and caring. The property is fresh,...
My father was sent to Glebe House Care Home on a discharge to assess (D2A). So we didn't actually choose this care home personally and it was our first encounter of a care home.
I cannot recommend Glebe House highly enough. All staff are very friendly, helpful and caring. The property is fresh, light and airy.
They reassure me that my father would be well cared for and he was above and beyond.
I cannot recommend Glebe House highly enough. All staff are very friendly, helpful and caring. The property is fresh, light and airy.
They reassure me that my father would be well cared for and he was above and beyond.
Sadly, there are no beds for him to stay long-term as he would love to. Big thank you to all.
↩Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for taking the time to write this wonderful review, we really appreciate it. Your kind words will be passed on to the whole team.
Review from Jenny B (Regular Volunteer) published on 14 June 2023 Submitted via Postal Card•
Overall Experience
I'm a volunteer, was recommended. Never have I worked in such a lovely home. Staff are lovely and welcoming, very well looked after, helpful and nothing is too much trouble. The manager is very supportive. Bless to be on their team.
I'm a volunteer, was recommended. Never have I worked in such a lovely home. Staff are lovely and welcoming, very well looked after, helpful and nothing is too much trouble. The manager is very supportive. Bless to be on their team.
↩Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for leaving us such a lovely review, we really appreciate it. Your kind words will be passed on to the whole team.
Review from M F (Son of Resident) published on 1 June 2023 Submitted via Postal Card•
Overall Experience
Exemplary kind and compassionate care provided to Mum by all the team at Glebe House. She loved her time here; felt safe, comfortable and most of all completely at home. We could not have wished for a better environment in which to spend her last year before passing away peacefully.
Exemplary kind and compassionate care provided to Mum by all the team at Glebe House. She loved her time here; felt safe, comfortable and most of all completely at home. We could not have wished for a better environment in which to spend her last year before passing away peacefully.
↩Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for leaving this lovely review. We feel so privileged to have been able to provide this for your mum. Condolences to you and your family.
Review from P W (Daughter of Resident) published on 1 June 2023 Submitted via Postal Card•
Overall Experience
A first-class nursing home with excellent facilities and a dedicated staff. My elderly mother, on respite care, was treated with great warmth combined with respect and dignity. Well done, Glebe House!
A first-class nursing home with excellent facilities and a dedicated staff. My elderly mother, on respite care, was treated with great warmth combined with respect and dignity. Well done, Glebe House!
↩Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for this lovely review. We are so pleased to hear this and it will be passed on to our wonderful team.
Review from Christine C (Daughter of Resident) published on 1 June 2023 Submitted via Postal Card•
Overall Experience
Mum passed away in Glebe House yesterday, after a year of loving care. I cannot thank the staff enough for the quality of their care and support. Mum was extremely happy in Glebe House and considered it her home. She was very fond of all the staff, as they appeared to be of her. I live abroad and...
Mum passed away in Glebe House yesterday, after a year of loving care. I cannot thank the staff enough for the quality of their care and support. Mum was extremely happy in Glebe House and considered it her home. She was very fond of all the staff, as they appeared to be of her. I live abroad and it was such a comfort to know she was happy and settled. I was kept regularly informed of her mental and physical state and the carers and admin staff were always cheerful and welcoming. Thank you so very much.
↩Reply from Irene Pudduck, Home Manager at Glebe House
This is such a heartwarming review, all of us here at Glebe feel privileged to have been able to care and look after your mum. Condolences to you and your family.
Review from Gail M (Respite Resident) published on 17 May 2023 Submitted via Postal Card•
Overall Experience
From the first moment I arrived, everyone was really helpful. They found that I was suffering from acute back pain and set about helping me. The carers were brilliant in the first few weeks, helping me with bathing and dressing but due to their tenacity I ended up on pain patches, which made a huge...
From the first moment I arrived, everyone was really helpful. They found that I was suffering from acute back pain and set about helping me. The carers were brilliant in the first few weeks, helping me with bathing and dressing but due to their tenacity I ended up on pain patches, which made a huge difference. I left Glebe House a completely different woman, able to walk freely and stand unaided. I can't thank you enough. I am now at home and coping.
↩Reply from Irene Pudduck, Home Manager at Glebe House
We are thrilled to hear this positive feedback! This is such great news, we feel privileged in being able to help. Thank you for taking the time to write us a review.
Review from Sally M (Daughter of Resident) published on 11 May 2023 Submitted via Postal Card•
Overall Experience
My mother only wanted to come to Glebe House after a bad accident. I would like to thank all your staff, high to lower, for their kindness and help to me also. Living in Spain, it's not easy to leave her but having visited for a week, I am happy. The new decor is tasteful and relaxing. No smells...
My mother only wanted to come to Glebe House after a bad accident. I would like to thank all your staff, high to lower, for their kindness and help to me also. Living in Spain, it's not easy to leave her but having visited for a week, I am happy. The new decor is tasteful and relaxing. No smells except good ones!
↩Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for taking the time to leave us a review, we really appreciate it. Your kind words will be passed on to our wonderful team.
Review from Louisa A (Resident / Service User) published on 5 May 2023 Submitted via Postal Card•
Overall Experience
Care staff are very good. Food ok. Clean room.
Care staff are very good. Food ok. Clean room.
↩Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for taking the time to leave us a review, we really appreciate it.
Review from Jennifer J (Resident / Service User) published on 5 May 2023 Submitted via Postal Card•
Overall Experience
Enjoy the food. Staff are good and care for me very well. Keep my room very clean.
Enjoy the food. Staff are good and care for me very well. Keep my room very clean.
↩Reply from Irene Pudduck, Home Manager at Glebe House
Your kind words will be passed on to our wonderful team, thank you.
Review from Margaret V (Resident / Service User) published on 5 May 2023 Submitted via Postal Card•
Overall Experience
Staff are always very helpful, particularly when I run an art group. The chefs cater for dietary problems.
Staff are always very helpful, particularly when I run an art group. The chefs cater for dietary problems.
↩Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for leaving us a review, we really appreciate the kind words.
Review from Jean H (Resident / Service User) published on 5 May 2023 Submitted via Postal Card•
Overall Experience
Staff are very lovely and look after me well. I love my from and enjoy most of my food.
Staff are very lovely and look after me well. I love my from and enjoy most of my food.
↩Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for leaving us such lovely comments! It will be passed on to the whole team.
Review from Barbara L (Resident / Service User) published on 5 May 2023 Submitted via Postal Card•
Overall Experience
Pleased with staff, very willing, couldn't do enough for you. Enjoy the food. Love my room, kept very clean.
Pleased with staff, very willing, couldn't do enough for you. Enjoy the food. Love my room, kept very clean.
↩Reply from Irene Pudduck, Home Manager at Glebe House
We really appreciate you leaving us this review, it means a lot to our team and they will be so pleased to hear these lovely comments.
Review from Dorothy G (Resident / Service User) published on 4 May 2023 Submitted via Postal Card•
Overall Experience
Ok, very good value.
Ok, very good value.
↩Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for your review, We really appreciate it.
Review from Tim E (Resident / Service User) published on 27 April 2023 Submitted via Website•
Overall Experience
I arrived here from the hospital on Monday 03 April 2023 and from the very get-go, I have been treated with the utmost respect and great care. The staff are fantastic and especially caring. They take the time to talk to you, answer any questions and if they do not know the answer, they find out....
I arrived here from the hospital on Monday 03 April 2023 and from the very get-go, I have been treated with the utmost respect and great care. The staff are fantastic and especially caring. They take the time to talk to you, answer any questions and if they do not know the answer, they find out. They keep my sister informed of everything that happens to me as well, which I find most reassuring.
↩Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for your lovely review. I will pass this on to the team, they will be delighted to hear this.
Review from Janine P (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card•
Overall Experience
My mum was greeted warmly on arrival and made to feel welcome. Staff came to check what she needed and what her preferences were. As her carer, I was also made very welcome and found the staff very warm and friendly. The care they gave to Mum was impeccable and they were professional and calm, even...
My mum was greeted warmly on arrival and made to feel welcome. Staff came to check what she needed and what her preferences were. As her carer, I was also made very welcome and found the staff very warm and friendly. The care they gave to Mum was impeccable and they were professional and calm, even during my mum's episodes of challenging behaviour. The layout of the building is superb and beautifully appointed.
↩Reply from Irene Pudduck, Home Manager at Glebe House
Thank you for your kind comments. We are so pleased to hear that you and your mum received the quality of care that all of the team work so hard to achieve. We are proud of our ability to be able to offer a warm and welcoming environment for all of our residents to enjoy. Thanks again for your review, it will be passed on to the team.
Review from Andrew Y (Son of Resident) published on 30 November 2022 Submitted via Postal Card•
Overall Experience
I was worried when my Mum had to go into a home but Glebe House and the staff are brilliant, we couldn't wish for a better place for my mum to be.
Everything about Glebe House is great. Loads of love for my mum but also for her family. I can't thank them enough, we will always be in their debt.
I was worried when my Mum had to go into a home but Glebe House and the staff are brilliant, we couldn't wish for a better place for my mum to be.
Everything about Glebe House is great. Loads of love for my mum but also for her family. I can't thank them enough, we will always be in their debt.
Review from P S (Husband of Resident) published on 13 October 2022 Submitted via Postal Card•
Overall Experience
First class, Glebe House was home to my wife for six weeks while she was recovering from a broken hip, she also has Parkinson's. The staff were kind and so helpful. Top place!
First class, Glebe House was home to my wife for six weeks while she was recovering from a broken hip, she also has Parkinson's. The staff were kind and so helpful. Top place!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 February 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Glebe House.
Upcoming Events
There are no upcoming events for Glebe House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Glebe House.
Accreditations
There are no accreditations posted yet for Glebe House.
Meet the Team (4)
Joanne HolmanJob Title Home ManagerJoined 2008
Jo joined the care sector and Shaw healthcare back in June 2008.
There is not a role in a care home that Jo has not undertaken – she loves a...
Jo joined the care sector and Shaw healthcare back in June 2008.There is not a role in a care home that Jo has not undertaken – she loves a challenge and has helped out in many Shaw homes across the West Sussex region, learning and improving along the way.
Jo enjoys the interactions she has each day with families, health professionals, and of course the lovely residents. Jo commented “Speaking to the residents and listening to their life stories, just knowing you have made a difference to someone’s day, is what makes working in care so wonderful”
Tracy McClureJob Title Service AdministratorJoined 2015
I started at Glebe House in 2015 as a support worker. I then became a team leader and now I am the administrator.
My mum resided at Glebe House...
I started at Glebe House in 2015 as a support worker. I then became a team leader and now I am the administrator.
My mum resided at Glebe House when she needed care, after seeing the fantastic care and support given to her I decided that I wanted to be a part of the Glebe House team.
My role as admin gives me the opportunity to support each of the residents and their families first hand.
I am privileged to meet future residents and their families and ensure that all of their needs are met whilst residing with us.
I love being part of such a supportive and dynamic staff team and spending time with each and every resident.
Stephanie WattsJob Title Service AdministratorJoined 2021
I started my career in Health and Social care back when I was a teenager
I have worked with an entire spectrum of people with differing health needs....
I started my career in Health and Social care back when I was a teenagerI have worked with an entire spectrum of people with differing health needs.
Over the last 11 years working in the care sector, I have gained many skills and achievements, my highest qualification is, Level 5 in Health and Social Care.
In my previous role I was a registered manager at a home for those with mental health needs. I then went on to have a baby girl and decided that I wanted to take a new career path still in the care sector so that I could use the skills and knowledge previously gained to give 100% to my new role.
I joined Glebe House as the second administrator. I enjoy the people I work with and every day is a new challenge, this gives me the opportunity to develop my skills to ensure I am always providing a fantastic service to the people we support and their families.
Josephine HynekJob Title Team LeaderJoined 2013
Started working in the home almost 9 years ago.
I am currently working as a team leader, which I really enjoy.
Working in this role and...
Started working in the home almost 9 years ago.
I am currently working as a team leader, which I really enjoy.
Working in this role and supporting the residents and the staff team gives me immense job satisfaction.
I know that I have achieved when I can make at least one resident smile every day.
It’s such a rewarding career and team work is paramount to the safe running of my shift.
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