Group: Southcare Homes

Person in charge: Tracey Selby (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 18

Shared Rooms: 1

Rooms with ensuite WC: 10

Weekly Charges Guide: Personal Care Single £460 – £550 , Personal Care Shared (per person) £350 – £400

Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Parkside Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.7 Parkside Lodge has a Review Score of 7.7 (7.708)

The Review Score of 7.7 (maximum of 10) for Parkside Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Parkside Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.458 for Parkside Lodge is calculated as follows: ( (13 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 24 Ratings = 4.458

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.25 Points relating to the number of positive Reviews for Parkside Lodge is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Parkside Lodge?

  • Extremely LIKELY
    1
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Parkside Lodge

  • Daughter of Resident/Service User
    1
  • Son of Resident/Service User
    1

After a period of trying to find a suitable home for my father in 2015 we came across Parkside and straight away felt that we had found the right place.
My father spent a very happy year at Parkside and always felt looked after and happy with his overall care.
We found the staff to be polite, cheerful and helpful whenever we called and could not fault the standard of care provided. The surroundings were always clean and tidy and it was obvious that work was always ongoing to improve the d├ęcor and surroundings.
Socialising was never high on my father's agenda but the staff managed to get him joining in with various activities during the year and rekindled a love of gardening.
I would not hesitate to recommend Parkside to anyone looking for somewhere to place a loved one.

How likely would you be to recommend Parkside Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My mother became frail in 2015 and chose to go into a home. She made specific requests about her care, size of room, home, activities, outside access etc. She was delighted with her ground floor, newly refurbished room in a small, very personal service home, settling in quickly. Her individual care she was excellent. She formed happy relationships with her carers. New managers brought changes. Some trusted carers moved on. Agency staff attended, less familiar with her needs. She appreciated the problems and coped. In summer she enjoyed me wheeling her to the park, into town and the seafront. By winter she felt indoor activities needed proper funding. She enjoyed the occasional live music, wished sing songs were more than wartime melodies. Other activities were sight or hearing based, too difficult to access in a gathering. Few people were brought to join in, interaction with other residents was minimal. Her end of life care was exemplary and great kindness was shown to her.

How likely would you be to recommend Parkside Lodge? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submit a Review for Parkside Lodge

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Extremely UNLIKELY

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Neither Unlikely or Likely

Likely

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Don't know

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Awards / Recognitions

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Job Vacancies

Staff Profiles

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Care Home Idol 2016

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