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Situated in the village of Cottenham with access to a range of shops, a library, pubs and restaurants. Cambridge City Centre is approximately eight miles away and can be accessed by public transport.
Fitzwilliam House offers long-term and respite care It is divided into two units over two floors....
Care Provided by Excelcare Fitzwilliam House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Excelcare Fitzwilliam House for full pricing details and T&Cs.
Contact Excelcare Fitzwilliam House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Georgiana Ispas (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (10)
Parking
- Free Parking available
Excelcare Fitzwilliam House Reviews (106)
Excelcare Fitzwilliam House has a Review Score of 9.8 (9.831) out of 10, based on 28 reviews in the last 2 years.
Over all time Excelcare Fitzwilliam House has 106 reviews.
Although I live over 200 miles away I know my Dad is being cared for by some really exceptional people. I love seeing pictures of everyone and all the great things you are doing. I thank you all from the heart.
I cannot praise the staff highly enough because of their abilities as a team to welcome my mother-in-law into the Fitzwilliam Family. The staff have been welcoming, compassionate, patient and all we hoped they would be. If anyone was looking for a home for their relative I would not hesitate to recommend Fitzwilliam House.
Thank you for your kind words they are much appreciated.
What can I say about Fitzwilliam, the manager and team were so welcoming when my nan moved in, nothing was too much trouble, the chef came and saw us pretty much straight away as he had heard that nan loves to eat cakes and they had such a good chat, nan hasn’t been sitting still since she got there. The best decision we have ever made thank you, Fitzwilliam
The staff at Fitzwilliam House are amazing, when my friend moved into fitzwilliam in July he was quite unsettled but the staff made him feel at home within a couple of days and he loves it, he is often seen on Facebook joining in with the activities and always looks well cared for. Because of the pandemic I have not been able to go and see him but the staff have arranged video calls so we can speak and see one another. Thank you to you all for keeping everyone safe and well, you all deserve a medal
A friendly and welcoming care home. Mum has now been at Fitzwilliam for just over a year and is very happy and settled in her home. All the people that live here are treated as one ‘family’. The home is clean and tidy and welcoming as a home should be. The choice of meals, all cooked on site are brilliant, and having seen first hand will accommodate every ones needs and choice. It’s not just one choice and put in front off them regardless of what they want. Special birthday cakes are made for each resident and birthdays celebrated. Currently the home is fully decorated for Christmas. Activities happen during the week and if you follow their Facebook page pictures are put up for friends/family to see. If any further activity needed their is always Blue the cat to amuse everyone, she is always looking for a cuddle from all who are happy to fuss her, good therapy. Visitors are given space and time to visit their relatives. Thank you for looking after mum so well.
I visit my friend weekly, and the manager and staff are always so warm and welcoming. The home always looks lovely and clean and feels so homely. Thank you for taking such good care of my lovely friend.
Fitzwilliam House is such a friendly, welcoming and caring home. As a family, we were quite anxious when the time came to make the decision for Nan to go into a home but soon realised it the was right decision. The team has been amazing right from the start and helped Nan to settle in and provide excellent ongoing daily care. We often see photos of some of the activities which look like great fun and enjoyed by the residents. Thank you.
My ‘papa’ is part of the family there now, but when we visit it feels like we are too.
We couldn’t think of anywhere better for Papa. He’s looked after so well, always so tidy and most importantly, he’s happy. That’s all we can ask for.
Fitzwilliam House truly is a special place, and I’d recommend it to anyone.
Thank you Fitzwilliam House, for being a safe, happy, wonderful place for us to continue making memories with our papa.
So glad we chose Fitzwilliam House for mum. The staff is wonderful, very caring and thoughtful. Most days there are activities and posts on social media so family and friends can see what the residents have been up to. So many other residential homes just plonk people in front of the TV and leave them to it but not Fitzwilliam House. They refer to their staff and residents as family and that's just how it is. One big happy family where everyone is made to feel welcome. Thank you all for being so caring.
The staff are friendly, helpful and extremely approachable. I visited my grandma for the first time since she’s been in, we were welcomed with a warm reception and soon got to know everyone! They answered our questions and was lovely to see all the residents enjoying themselves in the fun activity that had been planned for them.
After our father was taken to hospital, we needed to find somewhere for our mother to be looked after. We all had worries about this and letting go of mum. Be assured this care home is excellent in every way from top to bottom. The family feel has been so welcome and been part of the family. The staff are incredible and mum has looked clean, tidy and really well cared for. She is very happy and has settled in really well. Thank you Fitzwilliam House, great teamwork!
It has been so reassuring to find Fitzwilliam House for my parents. It was a difficult and challenging time moving them into care but the manager and all the staff have made it such a good experience for them. The home is lovely, friendly, has interesting things to do for the residents and even though they are busy, have kept in touch with us, letting us know how my parents are. The home offers excellent care. I highly recommend it.
This care home is based in heart of such a lovely community which reflects the care home perfectly. You’re greeted warmly, and you cannot question the care or effort that is put in by every member of staff. Unquestionably a great choice.
The hardest decision of my life - having to place Mum in a care home, due to her dementia and declining health - was made much easier by knowing that she would receive the very best care at Fitzwilliam House. The staff are wonderful and show so much care and compassion to those in their care. Mum has only been in the home for a month but we are confident that she is safe and well looked after. Staff provide a wonderful range of creative and stimulating activities, which is so lovely to see. As soon as you walk in the door you feel the warm, homely atmosphere and the staff are always so friendly and cheerful and ready to allay any worries or concerns that we may have. They not only provide care for Mum but provide reassurance for the whole family, which is so important. Well done Fitzwilliam team - you’re simply the best!
I have recently moved my auntie to Fitzwilliam House to be closer to family in Cambridgeshire and everyone has been so warm and welcoming, the home has such a calm homely feel. The staff go above and beyond for the residents and that shows.
Mum has only been at Fitzwilliam House Care Home for a couple of months, but in that time it has been so nice to see how well she has settled in. The frequent posts shown on the home's Facebook page, really help to demonstrate what's going on and how well mum is integrating with other residents and carers alike. Living so far away from Cambridgeshire, it's unfortunately not possible for me to visit on a regular basis and it's really important for me to be able to see, almost at first hand, how well mum's getting on and enjoying her new life in her new home.
All the staff at Fitzwilliam are so warm and friendly when walking in its like home. All the staff seem so caring and I'm so pleased we managed to get my Nan in there, we had been recommended Fitzwilliam by a friend as their father had been there and I'm so glad we listened to them. Thank you Fitzwilliam you are all amazing.
I feel very happy living at Fitzwilliam House. All of the carers are very kind. We have lots of fun with different activities like Bingo and arts and craft. Everyone here is very helpful and will do anything for you.
I like to do all of the activities including baking, playing bingo, making things and playing games. I also like it when we have singers in.
I am happy at Fitzwilliam House. The staff help me when I need it and are always there for support. The food is good and the chef cooks us breakfast if we want it. He has also cooked me meals for lunch that I've been missing from home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 April 2019Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (1)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
- 24 Sep 2026Organiser: Excelcare Fitzwilliam House
Accreditations
There are no accreditations posted yet for Excelcare Fitzwilliam House.
Meet the Team (1)

brings with her over 10 years of experience in the adult health and social care sector, with a strong background in residential and dementia care.
Throughout her career, Georgiana has held different senior positions at Excelcare Homes, including Unit Manager and Dementia Lead. During her time in these roles, she played a pivotal part in supporting homes to achieve compliance, improve quality, and deliver truly person-centred care.
Her warm, approachable nature and wealth of expertise make her a natural fit for leading the team at Fitzwilliam House
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