Fitzwilliam House

Rooks Street, Cottenham, Cambridge CB24 8QZ
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9.9 88 Reviews
  • Fitzwilliam House, Cambridge
Fitzwilliam House is a 40-bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia.

Situated in the village of Cottenham with access to a range of shops, a library, pubs and restaurants. Cambridge City Centre is approximately eight miles away and can be accessed by public transport.

Fitzwilliam House offers long-term and respite care It is divided into two units over two floors. All rooms are single occupancy and 10 rooms have en-suite facilities.

People living at Fitzwilliam House can enjoy a variety of communal areas with a separate dining area and kitchenette on the ground floor and one large combined lounge and dining area on the first floor, supplemented with a small kitchenette, as well as bathrooms, shower rooms and toilets throughout the home.

The upper floor is accessed by stairs or a lift.

Fitzwilliam House provides care and support 24 hours a day, housekeeping including a laundry service, traditional home-cooked meals, using fresh ingredients and meaningful activities and outings planned through a structured programme following discussions with the people living in Fitzwilliam House and their families.
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Care Provided by Fitzwilliam House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350

These prices are only a guideline, please contact Fitzwilliam House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Georgiana Ispas (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (10)

Parking

  • Free Parking available

Fitzwilliam House Reviews (88)

9.9

Fitzwilliam House has a Review Score of 9.9 (9.892) out of 10, based on 21 reviews in the last 2 years.
Over all time Fitzwilliam House has 88 reviews.

Overall Experience
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Date Published
  • 88
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Reviewer Connection to Fitzwilliam House
  • 26
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Total of 88, showing 81-88
Review from S B (Daughter of Resident) published on 3 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother experiences a very high standard of person-centred care. She is allowed choices about all aspects of her life.
Medical treatment is accessed promptly and appropriately. I am kept well informed of changes to treatment, medication etc.
Her level of care needs vary quickly and these are managed
well. I feel she is living in a clean, safe environment.
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Review from Gary C (Nephew of Resident) published on 27 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt stays are Fitzwilliam House 3 times a year. She always comes back happy and looks forward to returning. Staff make her feel extremley welcome and she enjoys joining in with all the activities.
I would highly recommend this home.
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Review from G W (Nephew of Resident) published on 27 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I visited my aunt she always seemed really happy and well cared for. Her room was always clean and even though the home needed an upgrade the residents were happy, staff are really nice and were always chatting to residents whilst doing their jobs. My aunt had her favourites but liked them
all.
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Review from A G (Husband of Resident) published on 27 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my wife entered Fitzwilliam House in October 2018 I have been very impressed with the care she has received. Every carer has clearly been devoted to their job and has demonstrated a loving and attentive attitude at all times. It has also been evident that the management is well organised and well
versed in all aspect of care. The social activities with regular visits by a variety of entertainers etc appear to be well appreciated by the residents and I have been encouraged by the inclusion of mid-week services led by members of local churches. The premises whilst not the most modern have a homely environment. The catering is particularly impressive with excellent home cooked nutritious food served every day. As time goes on I feel more and more reassured that my wife is in very safe hands and whilst suffering from advanced Alzheimers she is always relaxed, contented and in good humour when I visit. I am extremely grateful for all that is provided.
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Review from Julie E (Friend of Resident) published on 18 June 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very impressed with this lovely home. The staff are so lovely, nothing is ever too much trouble. They are always happy, cheerful and welcoming. The manager is approachable and friendly. The food is good, and there is always a choice. The home is clean and homely and has a lovely warm feeling when
you enter.
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Review from Joan D (Resident) published on 7 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most staff are very caring and never mind being asked of rhelp. One carer in particular actually seems ot like being asked to help and always asks if there is anything else she can do. When I asked for a coffee she brought it to my room on a tray with milk in a jug and sugar in a bowl and a beaming
smile.
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Review from Robert W (Son of Resident) published on 12 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing care from all the staff. My mum was made to feel very welcome in what felt like a very homely home. Even though the building itself looks a little tired.
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Review from Marion T (Resident) published on 4 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have spent two weeks here and have been able to relax and regain my physical and mental strength.
The staff are lovely, plenty of privacy and respect.
I would recommend Fitzwilliam House to anybody who is thinking of coming here.
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Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for Fitzwilliam House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.892 for Fitzwilliam House is calculated as follows: ( (223 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 249 Ratings = 4.892
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fitzwilliam House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Georgiana

Georgiana Ispas

Job Title: Home manager Joined: 2025

Georgiana joined the Fitzwilliam House team on 1st July 2025. Georgiana
brings with her over 10 years of experience in the adult health and social care sector, with a strong background in residential and dementia care.


Throughout her career, Georgiana has held different senior positions at Excelcare Homes, including Unit Manager and Dementia Lead. During her time in these roles, she played a pivotal part in supporting homes to achieve compliance, improve quality, and deliver truly person-centred care.


Her warm, approachable nature and wealth of expertise make her a natural fit for leading the team at Fitzwilliam House

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fitzwilliam House to verify any information. View our terms and conditions. Fitzwilliam House has an Enhanced Service - more info.