Fitzwilliam House

Rooks Street, Cottenham, Cambridge CB24 8QZ
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9.9 84 Reviews
  • Fitzwilliam House, Cambridge
Fitzwilliam House is a 40-bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia.

Situated in the village of Cottenham with access to a range of shops, a library, pubs and restaurants. Cambridge City Centre is approximately eight miles away and can be accessed by public transport.

Fitzwilliam House offers long-term and respite care It is divided into two units over two floors. All rooms are single occupancy and 10 rooms have en-suite facilities.

People living at Fitzwilliam House can enjoy a variety of communal areas with a separate dining area and kitchenette on the ground floor and one large combined lounge and dining area on the first floor, supplemented with a small kitchenette, as well as bathrooms, shower rooms and toilets throughout the home.

The upper floor is accessed by stairs or a lift.

Fitzwilliam House provides care and support 24 hours a day, housekeeping including a laundry service, traditional home-cooked meals, using fresh ingredients and meaningful activities and outings planned through a structured programme following discussions with the people living in Fitzwilliam House and their families.

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Care Provided

Type of Service

    Residential Home
  • For a maximum of 40 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350

These prices are only a guideline, please contact Fitzwilliam House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Georgiana Ispas (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)

Fitzwilliam House Reviews (84)

Total of 84, showing 81-84
9.9

Fitzwilliam House has a Review Score of 9.9 (9.866) out of 10, based on 17 reviews in the last 2 years. Over all time Fitzwilliam House has 84 reviews.

Overall Experience

  • 74
  • 10
  • 0
  • 0
  • 0

Date Published

84
5
6
17
67

Review from Julie E (Friend of Resident) published on 18 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very impressed with this lovely home. The staff are so lovely, nothing is ever too much trouble. They are always happy, cheerful and welcoming. The manager is approachable and friendly. The food is good, and there is always a choice. The home is clean and homely and has a lovely warm feeling when
you enter.

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Review from Joan D (Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Most staff are very caring and never mind being asked of rhelp. One carer in particular actually seems ot like being asked to help and always asks if there is anything else she can do. When I asked for a coffee she brought it to my room on a tray with milk in a jug and sugar in a bowl and a beaming
smile.

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Review from Robert W (Son of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care from all the staff. My mum was made to feel very welcome in what felt like a very homely home. Even though the building itself looks a little tired.

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Review from Marion T (Resident) published on 4 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have spent two weeks here and have been able to relax and regain my physical and mental strength.
The staff are lovely, plenty of privacy and respect.
I would recommend Fitzwilliam House to anybody who is thinking of coming here.

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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Fitzwilliam House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.866 for Fitzwilliam House is calculated as follows: ( (175 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 201 Ratings = 4.866

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fitzwilliam House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (10)

Meet the Team (2)

Georgiana

Georgiana Ispas

Job Title: Home manager

Joined: 2025

Georgiana joined the Fitzwilliam House team on 1st July 2025. Georgiana
brings with her over 10 years of experience in the adult health and social care sector, with a strong background in residential and dementia care.


Throughout her career, Georgiana has held different senior positions at Excelcare Homes, including Unit Manager and Dementia Lead. During her time in these roles, she played a pivotal part in supporting homes to achieve compliance, improve quality, and deliver truly person-centred care.


Her warm, approachable nature and wealth of expertise make her a natural fit for leading the team at Fitzwilliam House

Reme

Reme Yumiaco

Job Title: Deputy Manager

Joined: 2008

Reme has worked at Fitzwilliam House Care Home since October 2008 and has completed various training and development course including NVQ level 2 and level 3
Reme is responsible for the running of the home in the absence of the home manager

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fitzwilliam House to verify any information. View our terms and conditions. Fitzwilliam House has an Enhanced Service - more info.