Cambridge CB2 1HT
Person in charge: Andrew Jones (Manager)
Local Authority / Social Services: Cambridgeshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Local Authority Owned , Registered for a maximum of 9 Service Users
Registered Care Categories*: Learning Disability • Younger Adults
Single Rooms: 9
Latest Care Quality Commission* Report on 40/44 Russell Street: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.8 (maximum of 10) for 40/44 Russell Street is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for 40/44 Russell Street in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.8 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for 40/44 Russell Street is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.778 Points relating to the number of positive Reviews for 40/44 Russell Street is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 1.8 positive Reviews (9 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1.8 Target = 0.556 , then divided by 2 = 0.278
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
40/44 Russell Street has a Review Score of 6.8 (6.778) from 1 Reviews
Review submitted from a Website Submission by Shirley and Lorraine (Aunt of Resident) on Tuesday 28 March 2017. Relates to February 2017.
On behalf of my mother and myself, we would like to say how exceptional we found the staff at 40/44 Russell Street.
My cousin had the most wonderful time there and was extremely happy.
Everyone was so caring, kind and considerate of her every need. They truly were/are her other family.
My mother and I were also very touched by the kind words and reminiscences spoken by two members of staff who attended the funeral.
Thank you all so very, very much.
How likely would you be to recommend 40/44 Russell Street? Extremely Likely
There are currently no awards/recognitions posted yet for 40/44 Russell Street
There are currently no Care Home Idol entrants who have performed at 40/44 Russell Street