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Care Provided by Springfield Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 29 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Springfield Residential Home for full pricing details and T&Cs.
Contact Springfield Residential Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Orchid Care Homes Ltd
- Private Owned
Person in charge
- Carolann Shepherd (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1994
- Number of floors: 2
Room Information
- Single Rooms (27)
- Couples/Companion Rooms (1)
Visiting
- With prior appointment with the Manager.
Parking
- Parking on site.
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Springfield Residential Home Reviews (7)
8.5
Springfield Residential Home has a Review Score of 8.5 (8.500) out of 10, based on 4 reviews in the last 2 years.
Over all time Springfield Residential Home has 7 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Springfield Residential Home
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Review from B W (Daughter of Resident) published on 26 March 2026 Submitted via Website•
Overall Experience
Kind respectful and caring staff with a strong sense of treating people as if they are there own family member .
Really get to know residents likes /dislikes attention to small details this makes such a lot of difference to the day to day lives of the residents.
Really get to know residents likes /dislikes attention to small details this makes such a lot of difference to the day to day lives of the residents.
Every effort was made in my mothers...
Kind respectful and caring staff with a strong sense of treating people as if they are there own family member .
Really get to know residents likes /dislikes attention to small details this makes such a lot of difference to the day to day lives of the residents.
Really get to know residents likes /dislikes attention to small details this makes such a lot of difference to the day to day lives of the residents.
Every effort was made in my mothers case to make her last few weeks as comfortable as was humanly possible for which .I shall be forever great full
↩Reply from Carol Ann Shepherd, Manager at Springfield Residential Home
End of life care can be the hardest but most rewarding part of care, having an amazing family who support us as a home throughout the process is invaluable. Your mum was a very special lady and that shone through in the support that she had from all of you. my best wishes always.
Review from William B (Son of Resident) published on 26 March 2026 Submitted via Website•
Overall Experience
Mum spent 26 months at Springfield, it is a very friendly home not too big so there is a lot of one to one interaction with the residents. Nice clean rooms and activities for residents also nice outside space in the summer months.
Mum was well looked after, staff would spend time with her...
Mum spent 26 months at Springfield, it is a very friendly home not too big so there is a lot of one to one interaction with the residents. Nice clean rooms and activities for residents also nice outside space in the summer months.
Mum was well looked after, staff would spend time with her colouring, painting, and doing her hair for her, unfortunately had to move her which was a sad day.
If ever there are any problems management would be in contact and open to discuss solutions.
↩Reply from Carol Ann Shepherd, Manager at Springfield Residential Home
We wish to say that is was a pleasure to look after your mum, it is so important that the residents and their families feel that they are visiting them in their own home. It is very sad for us when a resident needs higher level of care and have to move homes. Wishing your mum well in her new home, and thank you for all your support.
Review from D H (Daughter of Resident) published on 30 January 2026 Submitted via Website•
Overall Experience
Very friendly extremely helpful management team, always have time to chat and happy to sort any little concerns I had within minutes.
Care staff very helpful and attentive,
Care staff very helpful and attentive,
Always offered hot drinks when ever we visited and sometimes even a meal, that smelt lovely, cooks really friendly as well...
Very friendly extremely helpful management team, always have time to chat and happy to sort any little concerns I had within minutes.
Care staff very helpful and attentive,
Always offered hot drinks when ever we visited and sometimes even a meal, that smelt lovely, cooks really friendly as well as domestics .
Care staff very helpful and attentive,
Always offered hot drinks when ever we visited and sometimes even a meal, that smelt lovely, cooks really friendly as well as domestics .
Although this wasn't ultimately the right environment for my mum's individual needs, the staff genuinely tried their best to support her and us as a family, and we are grateful for the care and kindness shown during her stay.
↩Reply from Carol Ann Shepherd, Manager at Springfield Residential Home
Hi D.H It was a pleasure looking after your mum and meeting you, it is wonderful to see the bond that you as a family have, we wish her well in her new home.
Review from Jean S (Wife of Resident) published on 11 April 2025 Submitted via Website•
Overall Experience
My husband was in for 4 weeks Excellent service , they really understood my husband's needs. Thank you very much.
My husband and myself will look into day care at Springfields residential home. My husband had a lovely relationship will all residents at Springfields and staff
My husband was in for 4 weeks Excellent service , they really understood my husband's needs. Thank you very much.
My husband and myself will look into day care at Springfields residential home. My husband had a lovely relationship will all residents at Springfields and staff
Review from Jane K (Daughter of Resident) published on 26 February 2020 Submitted via Website•
Overall Experience
My mother has been a resident for over four years. Living quite a distance away, l feel confident that she is safe and well cared for.
The staff are easy to approach and very helpful on visits and over the phone.
The staff are easy to approach and very helpful on visits and over the phone.
The management and staff are quick to deal with any concerns they or I have and...
My mother has been a resident for over four years. Living quite a distance away, l feel confident that she is safe and well cared for.
The staff are easy to approach and very helpful on visits and over the phone.
The management and staff are quick to deal with any concerns they or I have and prompt in contacting me.
The staff are easy to approach and very helpful on visits and over the phone.
The management and staff are quick to deal with any concerns they or I have and prompt in contacting me.
She is on friendly terms with the staff who have mostly been there since before her arrival and is encouraged to take part in any of the many activities going on.
Review from Margaret M (Daughter of Resident) published on 26 February 2020 Submitted via Website•
Overall Experience
My mother has received excellent care and consideration at Springfield in the year she has been there. A member of the family visits almost every day, so we are able to keep a close eye on things. Visitors also are treated with care and respect, and the whole set-up is very friendly and as much...
My mother has received excellent care and consideration at Springfield in the year she has been there. A member of the family visits almost every day, so we are able to keep a close eye on things. Visitors also are treated with care and respect, and the whole set-up is very friendly and as much home-from-home as they can make it. The food is generally very good, Mum doesn't eat fish, which they serve every Friday, so they always provide her with something different. They provide drinks and snacks throughout the day, which visitors also are offered.
Review from Sheila T (Daughter of Resident) published on 13 February 2020 Submitted via Website•
Overall Experience
My mother is a resident at Springfields she has been there for 2 years plus now I am a registered nurse of 37 years and have worked in elderly care all my career so feel I’m a good judge here. My mum is exceptionally happy here the staff are lovely they are friendly, helpful and I have confidence...
My mother is a resident at Springfields she has been there for 2 years plus now I am a registered nurse of 37 years and have worked in elderly care all my career so feel I’m a good judge here. My mum is exceptionally happy here the staff are lovely they are friendly, helpful and I have confidence that my mother is safe there. When I have an issue it is dealt with promptly and I get feedback too. Staff remain at this home for a long time and it is good for continuity of care. The management is prompt and deals with things in a timely manner we visit on many occasions at various times and never have any concerns, we are welcomed warmly into the home offered drinks and made comfortable we are very happy with mum being at Springfields.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 June 2018Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Springfield Residential Home.
Upcoming Events
There are no upcoming events for Springfield Residential Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Springfield Residential Home.
Accreditations
There are no accreditations posted yet for Springfield Residential Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Springfield Residential Home
What types of Care is Springfield Residential Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Springfield Residential Home have?
There are 27 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Springfield Residential Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Springfield Residential Home to the centre of March?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springfield Residential Home to verify any information. View our terms and conditions. Springfield Residential Home has a Basic Service -what a Basic Service includes.