Park House Nursing Home

27 Park Crescent, Peterborough PE1 4DX
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9.8 104 Reviews
  • Park House Nursing Home, Peterborough
Set in Peterborough's leafy Park Crescent conservation area, Park House Nursing Home is a long-established facility for 52 residents which offers, within elegant and spacious surroundings, all necessary modern facilities for fully discreet nursing care of the frail elderly.

The aim for each resident making their home at Park House, is to ensure a fulfilling individual lifestyle, one completely respectful of personal dignity and choice, and with all nursing needs met, monitored and regularly re-assessed.

All accommodation is, of course, en-suite and comes fully furnished, together with a large flat screen TV receiver in each room; staff always welcome additional individual memorabilia and personalisation to complete that feeling of "home". Each day's pattern is of the individual resident's choice, and the highest standard of catering, based on fresh, local supplies, individually presented according to need, ensures all meals are enjoyed as much in the expectation as the actuality. Residents have several lounges available for different get-togethers and social occasions, and diverse weekly activities programmes, as arranged by the six-strong activities team, ensure all may be involved in active social focus as they desire; group or one-to-one. Various outside entertainers bring their skills and talents to Park House, and thus help to complete a picture of "Life is for Living" whatever its constraints may be.

The team provide medical and palliative care for the elderly as well as having a separate dementia community. The owners are delighted to have been awarded, in 2011 and 2012, the accolade of double national award winners for dementia care and community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1525 – £1575
  • Self-Funded Residential Dementia Care: £1525 – £1575
  • Self-Funded Nursing Care: £1525 – £1550
  • Self-Funded Nursing Dementia Care: £1525 – £1550
  • RESPITE Self-Funded Residential Care: £1575 – £1575
  • RESPITE Self-Funded Residential Dementia Care: £1575 – £1575
  • RESPITE Self-Funded Nursing Care: £1575 – £1575
  • RESPITE Self-Funded Nursing Dementia Care: £1575 – £1575

These prices are only a guideline, please contact Park House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Mungwaluku Mupatu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (3)

Park House Nursing Home Reviews (104)

9.8

Park House Nursing Home has a Review Score of 9.8 (9.810) out of 10, based on 25 reviews in the last 2 years.
Over all time Park House Nursing Home has 104 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Park House Nursing Home
  • 39
  • 25
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Total of 104, showing 21-40
Review from Chrissie C (Cousin of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am overwhelmed. This is what a nursing home should be. I was fearful of seeing my cousin who has stage four dementia and arrived from hospital last week. He is obviously very ill but a lovely, clean, bright room, a very comfy bed with a cuddly toy, TV on but not intrusive - I was able to talk to him,
remind him of days past and get to see him smile.
The carer was so kind and helpful, explaining things. The home is welcoming, it smells good (and that's important). Thank you.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Many thanks for taking for taking time to provide us with feedback regarding your cousin's care at the home. We are delighted about your kind words which will be shared with the rest of the team.

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Review from Kevin B (Son of Resident) published on 4 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Two members of my family were cared for very well. The staff care about their residents and try to encourage their involvement in activities. Any problems are dealt with quickly and with respect.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Many thanks for taking time to provide us with your valuable feedback. It was a pleasure to have known and looked after your family members. Your kind words will be shared with the rest of the team who will be very pleased.

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Review from Keith R (Husband of Resident) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife came to Park House after leaving hospital, she was really unwell. The staff cared for her very very well. They dealt with her needs, stoma, dementia and her ANCA vasculitis in a professional way at all times. The carers and nurses were excellent in dealing with her special needs.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Many thanks for taking time to provide us with your valuable feedback. We are very pleased to learn that you felt your wife was cared for very well.
Your kind words will be shared with the rest of the team who will be delighted.
Thanks again.

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Review from Dawn S (Wife of Resident) published on 3 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't recommend Park House highly enough. My husband was there for just on 3 months. Not only was the nursing care he was given exemplary, all concerned with looking after him treated him with great kindness. They work as a cohesive team. I was treated with such kindness and felt very much part of
the home family.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Many thanks for taking time to provide us with your valuable and kind feedback. We were honoured to have known and looked after your husband. We are pleased to learn that he was treated with respect and felt part of the park house family. I will pass on the feedback to the rest of the team who will be delighted.

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Review from Laura S (Daughter of Resident) published on 26 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say a really heartfelt thanks to all of the staff at Park House. My dad sadly passed away on 18th September at the home, and the care he received was faultless. So much care and consideration was given to not only my dad but our family too. He deteriorated very quickly, and we had quite
a traumatic with his care at another care company. I want to mention how wonderful one staff member in particular was. We feel she helped achieve a good death, and that is not always easy or possible. Her kindness and empathy really helped me get through the first moments of the awful loss of my lovely dad. We’re so thankful for his time with you all. Though short, we felt he was cared for with compassion and so much kindness. Thank you all so much. I highly, wholeheartedly recommend it.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Hi Laura, many thanks for taking the time to provide us with your valuable feedback. As a team, we were honoured to have known and looked after your father and supported him when he needed us. Your kind words will be shared with the rest of the team, who will be delighted.

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Review from Grant S (Son of Resident) published on 8 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a shocking experience with a previous home we are very happy with the care my father is receiving. Park Home is a truly caring environment and this is embodied by the staff from the management downwards. My father has greatly improved since coming here.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thank you very much for taking time to provide us with your feedback in relation to the care provided to your father. We are glad that you find our home truly caring. Your kind words will be shared with our staff team who will be delighted.

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Review from Andy B (Son of Resident) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for Park House and the staff. Since my mum has been in their care, they have been magnificent with her.
The staff's dedication to looking after those in their care is second to none, the home is spotlessly clean, the food fantastic, and the summer BBQ was excellent.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Many thanks for taking time to provide us with your wonderful feedback. The staff team at Park House are absolutely delighted with your kind words. We are glad your mother has settled in very well.

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Review from Joy B (Daughter of Resident) published on 29 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous - caring attentive staff.
Great food.
Clean home.
Brilliant activities for everyone.
There is a real sense of team in this home with everyone working together to support the resident's individual needs. I am impressed by the little things like how many of the staff know each resident and
visitor's name and how welcome I am made to feel when I come.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thank you very much for taking time to provide us with valuable feedback. We are particularly proud that you are made to feel welcome when you visit the home. Your wonderful feedback will be shared with the rest of our team who will be very delighted.
Many thanks again.

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Review from Maria D (Resident) published on 22 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
In a nutshell, our parents could not have been in a better place in their final weeks. It made the difficult transition, easier for us knowing that the staff really care about the residents, working together to make them feel 'at home'. Treating them with respect and kindness. The manager does a wonderful
job of taking care of staff and residents. Thank you all so much.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thank you very much for taking time to provide us with very valuable feedback. We are very glad to learn that you felt our staff treat residents with dignity and respect. Your valuable feedback will be shared with the rest of the team who will be delighted.
Thanks again.

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Review from Silvia D (Daughter of Resident) published on 8 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Park House is the very best we could have hoped for in a care home.
Everything from the layout of the building to the rooms to the empathetic manager and his wonderful staff.
They were professional, yet personal and attentive.
They listened and made every effort to accommodate our needs/wishes.
I'm
very grateful for the love and support my parents and my family got during the last few weeks of their lives.
My parents were Italian. At 98, one of my father's main pleasures, after his garden which he was forced to leave, was traditional Italian cuisine. The cook made the effort to learn and provide him with his favourite dishes!
I would highly recommend Park House to anyone. It's a professional nursing home but feels like a real home from home.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thanks you very much for taking time to provide us with your welcome and valuable feedback. We are very pleased that you felt staff were professional, accommodative and attentive to the needs of your parents.
Your feedback will be shared with the rest of the team who will be delighted.

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Review from Luisa D (Daughter of Resident) published on 8 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Before we even chose Park House for our parents, all the staff there were welcoming and helpful. The home manager was extremely helpful to my sister in arranging for my mum to be admitted from hospital and provided a bridge between us, the social worker and the hospital.
Once Mum was admitted, the
staff we really warm, proactive and professional. I always felt that they cared in everything they did for Mum and treated her with respect. The kitchen staff tried really hard to make things that Mum would like, even taking the time to learn Italian recipes that Mum might like.
It was wonderful to see Mum so clean and cared for, something which had become so difficult at home; they took over the burden of her care so beautifully and they made my last week with her, a time to cherish, a time when I could simply enjoy being with her, rather than be distracted by the practicalities of general care.
Thank you to all staff, from the bottom of my heart.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

We are very grateful for your kind words in your feedback to us. It was a pleasure to have met and cared after your loved ones. We are pleased to learn you found our staff and the home to be helpful and welcoming. The team at park house will be delighted with your feedback.
Many thanks.

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Review from Giustina D (Daughter of Resident) published on 7 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the staff enough at Park House who were kind and welcoming. They are a fantastic team who support each other, the residents and the families with great care and professionalism. This is a culture that is clearly nurtured and encouraged by the manager at Park House who is excellent in
his role, always making staff and residents feel like they are heard and that they matter. My thanks to you all.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thanks very much for your valuable feedback. Your kind words will be shared with the rest of the team who will be delighted.

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Review from Mark C (Son-in-law of Resident) published on 25 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were helpful, friendly, efficient, compassionate and a credit to the manager.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thank you very much for your kind works and time taken to provide us with your valuable feedback. We will share this with our staff team who will be very grateful.

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Review from Sandra K (Wife of Resident) published on 23 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole care home team went above and beyond my expectations. It was homely and friendly and I could not fault a single thing, from maintenance, kitchen, carers and nurses. Management made us so welcome and nothing was too much trouble for anyone. I would highly recommend Park House to anyone.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Many thanks for taking the time to provide us with feedback. We really value and appreciate your kind words which will be shared with the rest of the team.

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Review from Vickie C (Daughter of Resident) published on 23 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every single person in Park House is amazing from the cleaning staff to the manager, nothing is too much trouble and as soon as a member of staff sees you, they always ask if there is anything you need or if you need any help.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Many thanks for your feedback about your experience of Park House. Your valuable feedback will be shared with the rest of the team who will be delighted.

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Review from Neal W (Husband of Resident) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the last few months of my wife's fight for life, the home provided the highest level of care and support to both my wife and us her family. The home is pleasant, calm and comfortable. The staff have been caring and professional I could not ask for more. One comes away after a visit knowing that
your loved one is safe and happy and that is what the main aim should be. Many thanks to the team.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Many thanks for taking time to provide us with your valuable feedback. We appreciate your kind words which will be shared with the rest of the team who will be very pleased.

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Review from Bridget G (Wife of Resident) published on 29 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is very well looked after. I always feel welcome in the home and the staff are all lovely. Seven members of our family attended the annual B.B.Q and all were very impressed by the friendly atmosphere. The home is clean and the food is amazing. All my husband's needs are catered for.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thank you very much for taking time to provide us with your valuable feedback. We are glad you always feel welcomed at Park House. Your feedback will be shared with the rest of the team who will be pleased.

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Review from A W (Daughter of Resident) published on 29 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident at Park House for the last five weeks of her life. In that time, she was incredibly well cared for. All of the staff treated her with dignity and respect, allowing us precious time with her. She felt as though she was part of a family during her stay, and it is clear to see why
- she was treated with care, kindness and compassion at all times. Thank you, Park House.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

We appreciate the time you have taken to provide us with your valuable feedback. We are very grateful that you felt your mother was treated with kindness, care and compassion at all times. The staff team at Park House are humbled by your thoughts.
Many thanks again.

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Review from Geoffrey H (Husband of Resident) published on 16 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can see that she is well looked after, you are doing something that I am no longer capable of.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thank you very much for your valuable feedback which will be shared with the rest of the team.

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Review from Kausar F (Daughter-in-law of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For our mum this home has been like a real home from home. The manager and his team are very accommodating in every aspect of the resident's care. The visitors are treated with utmost respect and courtesy.
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thank you very much for taking the time to provide us with your feedback. We are particularly proud that you feel Park House is a home from home for your mother. Your wonderful feedback will be shared with the rest of the staff team who will be very pleased.

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Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Park House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.810 for Park House Nursing Home is calculated as follows: ( (238 Excellents x 5) + (47 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 289 Ratings = 4.81
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park House Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 13 Sep 2025

We provide permanent and respite accommodation for individuals with residential, nursing, respite, palliative and nursing dementia care needs. Our services include complete en-suite and basin with WC rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

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Awards / Recognitions (11)

Meet the Team (5)

Mungwaluku

Mungwaluku Mupatu

Job Title: Home Manager Joined: 2019

“The staff love their work, and we are all very committed and caring. We will do anything for the residents. We are a stable core team who all support each other.”

Cristina

Cristina Tiron

Job Title: Deputy Manager

As a passionate Clinical Deputy Manager, I dedicate my heart and soul to everything I do. With a strong focus on person-centred care, I ensure that each resident receives individualised attention and support. I believe in creating a warm and supportive environment for our residents. I am excited to be part of a team that prioritises quality care and makes a real difference every day!

Nicola

Nicola Fothergill

Job Title: Activities Co-ordinator Joined: 2004

I strive to spread laughter and fun throughout the home. I commit, care, connect, communicate and tailor myself to each individual to ensure residents lives are filled with joy.

Jelena

Jelena Dvorjanova

Job Title: Admin

Our warm, friendly and welcoming environment makes everyone feel like a true home. It's not just what we do, but how we do it. We work as one team to provide the best living experience to our residents.

Sharon

Sharon Bonnar

Job Title: Head Chef

I am a chef with 30 years of experience in the care sector, currently sharing my culinary skills at Park House Nursing Home which I joined in February 2024. I take joy in working alongside my team to create delicious and nutritious meals that cater to the unique needs of our residents. It's a pleasure to bring my love for cooking to the table and see the smiles on residents' faces.

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