Bungay House

Thank you to all the wonderful staff at Bungay House.

Bungay House is like no other care home. The staff go over and above the call of duty in every way. The building is not only beautiful but very homely. The food is delicious. The management are fantastic along with an informal open door policy. Ten plus out of ten!

Thank you.

I am pleased he is settling in well. He’s been there a couple of months now.

I cannot thank management and staff enough for all the help and support that they have and still provide for Mum and also myself. Everyone always goes above and beyond. Excellent home, excellent staff and care. The home is always clean and smells lovely. Staff are also always so happy and bubbly. Would highly recommend.

My son seems very happy with his stay here at Bungay House. I don't need to worry about his care. He has good meals and joins in with outings and entertainment. My son has lived in three other accommodations and this is the best.

The staff here are so kind and caring. They do such a wonderful job, well done all.

When visiting my friend in the care home, staff have been polite and helpful. Resident seems to have been well looked after. There seems to have been plenty of activities. Generally good care by staff.

It's a proper home.

I have always had a good rapport with the staff. Always polite and eager to answer any queries. I would recommend this place to anyone.

Always been a happy experience visiting my mum, they are always helpful.

Run as fast as you can from this home. Mum was allowed to come here after a visit by myself. Looks lovely little place. They could accommodate mum's needs and promised nutritious meals etc. (two Sundays on the trot it was takeaways for lunch, I think it suited the staff members on duty). Apparently, mum was a handful and was always walking around which was hard for them to watch her. She had 2 falls with them and both times she was alone, luckily another resident raised the alarm. Unfortunately for us, mum had deteriorated due to a fractured pubic bone and was bed bound. I received a call to tell me they had called an ambulance as her fluids were low and she was taken to the hospital, the doctors were a bit puzzled as to why when they checked her vitals etc, so they tried to rearrange transport back to the home, who then refused to have her back! As you can imagine our horror and hurt at the treatment of my mum. She then had a 5-day stay while we managed to find somewhere for her. Avoid.