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The single and double bedrooms at Burgh House have en-suite facilities and are attractively furnished and decorated. Each room has a phone and television point and residents are encouraged to personalise their rooms to create a home-from-home environment.
The house also...
Care Provided by Burgh House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Burgh House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Burgh House Residential Care Home Ltd
- Private Owned
Person in charge
- Shonah Wade(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (9)
Visiting
- No restrictions on visiting hours, if however wishing to view the home for the first time, please call ahead and the team will ensure someone is available to show visitors round.
Parking
- The home has a large car park to the front of the care home with ample parking space.
Burgh House Reviews (105)
Burgh House has a Review Score of 9.4 (9.410) out of 10, based on 9 reviews in the last 2 years.
Over all time Burgh House has 105 reviews.
Dad simple adores the food and is now eating food he would of refused if I gave oe vegetables and some fruits. Well done all.
Thank you so much for your lovely review, we are honoured to be given the opportunity to care for Dad. I will ensure the staff see the positive feedback. Thank you again
Everyone at Burgh House is tentative and they genuinely care about their residents. They understand my mums medical condition and anxious nature and they always treat her with respect, dignity and empathy.
All the staff are very approachable and both mum and her family are encouraged to discuss mums ongoing care and needs with them. They are always quick to respond and do what they can to help, nothing is too much trouble.
The staff are also very friendly and welcoming to visitors as well as their residents and I have built a great relationship with them, giving me confidence that mum is being looked after properly.
The food is of a very high quality, the variety is excellent too.
I highly recommend Burgh House.
Thank you so much for the positive review. I am delighted to read the comments that the staff are treating Mum with respect, dignity and empathy, we are lucky to have Mum as part of the Burgh House family. I will ensure i share this with all the staff as they will be delighted to receive such lovely feedback.
The home is well maintained and is always clean and tidy.
Overall I am really happy that I chose Burgh House
Thank you for taking the time to submit such a lovely positive review, the staff work very hard ensuring the residents are cared for with respect and dignity. Thank you for entrusting us to care for your Mum within our family. I will share this review with the staff. Thank you
1 The respect and approach to all residents displays true care and understanding.
2 All residents names used
3 All residents individualism recognised
4 Genuine concern shown for all residents, some of whom can be very needy and not always easy (dementia, Alzheimer's etc)
5 Staff levels always very high both during the week and at weekends.
6 Food and choices are outstanding, nothing too much trouble.
7 Tea/coffee drinks and fruit always available
8 All questions and concerned addressed professionally and promptly
9 Cleanliness is of the highest level.
10 Daily activities plentiful and something for everyone
11 Residents encouraged to show independence
12 Humour is both used and encouraged among staff and residents
13 Contact prompt and helpful (such as my mum fell in her room)
14 Security in and out is excellent
Cannot praise highly enough
Wow, Thank you so much for taking the time to submit such a lovely positive review. The team will be delighted with the recognition of their hard work and commitment to all our residents. I will share this with them all. Thank you once again for allowing us to care for your Mum it truly is an honour.
Overall I am pleased we found Burgh House and thank all the staff and management for their dedication.
The staff at Burgh House treat my mum with care and dignity. They encourage her to join in activities and to sit in the main room and go into the dining room for meals. They contact me if there are any issues around mums condition or needs.
Every aspect of the care - from daily routines to emotional support - was thoughtfully managed, with an atmosphere of kindness and dignity that permeated everything they did. The team went above and beyond to make his days comfortable and meaningful, and their unwavering support brought our whole family immense peace of mind.
Burgh House isn't just a care home - it's a place where people are valued, understood, and cherished. We are endlessly grateful for everything they did for our dad and for the heartfelt care they showed every step of the way.
Thank you to everyone at Burgh House for your incredible dedication and for making a real difference.
Wow! Thank you so much for your wonderful review, it was an honor to have met and given the opportunity to care for Dad, a true gentleman. This review is a true testament to the hard work and dedication the staff team shows on a daily basis. I will ensure this is shared with the team. Thank you again for taking the time to review Burgh House.
We found Burgh House at short notice, I viewed on same day of calling, very open with information and showed me all the facilities which were perfect for Mum's needs of respite, she loves it so much she has decided to become a permanent resident. I haven't seen her this happy in a long time. All staff members are very helpful, polite, caring and treat Mum with respect. Thank you. It has taken a huge weight off my shoulders.
Thank you so much for taking the time to submit a review, I am delighted that Mum decided to stay with us, Mum is a lovely lady who has settled in well. The members of the team are all amazing and I will share your positive feedback with them. Thank you.
Our mother resided at Burgh House for five months until her passing a few weeks ago at the age of 98. My sister and I would like to express our sincere thanks to all the staff for the outstanding care she received whilst at Burgh House. Nothing was too much trouble. The management was also outstanding, ensuring my sister and I were looked after at our time of need. Thank you to the manager and one of the assistant managers, you have created an amazing care home you should be very proud of.
Thank you so much for taking the time to submit your review, Mum was a delight to look after and myself and the team were honoured to have been given this opportunity. We are very proud of the team at Burgh House and will continue to ensure all residents receive first-class care and support.
My mum has now been in Burgh House for a year, it took her a while to get used to being in a home, but now she is enjoying it. Her quality of life has improved a lot, she likes taking part in all the activities. The home is lovely and bright with no smell of urine. All the staff are friendly and always available if there is a problem. I would not hesitate to recommend this home to family and friends.
Thank you so much for taking the time to submit a review, the lovely positive feedback will be passed on to the team to reinforce the good work they do. Thank you again.
They listen and try to correct any issues. Communication is sometimes disconnected and results in gaps in care.
There always seems to be a difference in care when new members of the care team start.
The overall condition of the home is good but the lift is very small and it's a struggle to get in with a wheelchair. Cleanliness on the whole is good, laundry very good, sometimes the table in the room is not cleaned regularly especially the legs! The staff all work hard, are very polite and kind. Always happy to listen and get issues corrected asap. Unfortunately the food is poor at times.
Thank you so much for taking the time to submit a review. I will ensure your feedback is actioned and I will certainly let the departments know the gaps identified. Thank you again for your positive feedback I will ensure they are shared.
I find Burgh House a home from home for Mum. Staff are always kind and friendly and do their best even when rushed off their feet. Food always looks tasty and wholesome. If I have an issue I can always approach a member of staff and management and mostly deal with it straight away, equally, they come to me if a problem has popped up. Happy we chose Burgh House for Mum. She likes living there.
Thank you for taking the time to complete a review. The whole team at Burgh House are exceptional and strives to provide the best service. I am glad you have entrusted us to care for Mum.
The staff were always smiling and delivered an excellent standard of care to our auntie. Burgh House gave us a feeling of a happy and safe place to be.
The management team always communicated with us giving regular updates on Auntie’s wellbeing.
Burgh House during a challenging time for our family will always be remembered and appreciated.
Thank you for taking the time to review Burgh House. I am pleased that we were able to offer the family some reassurance that Aunty was being well cared for. I will ensure the team members are made aware of the excellent care they provide. Thank you again for the lovely feedback
The home is clean, fresh and bright, and a happy place to be.
Thank you for taking the time to send in a review. It's lovely that everyone is kind and pleasant, all the staff do an amazing job. It's a pleasure to read. Thank you again.
So happy to have found such an amazing place to care for my dear mum. The home goes the extra mile all the time to provide the best possible care. The events programs are so bang on for the residents and there are lots of choices. No one really wants to put a loved one into care but Burgh House has such a family feel about it we all agree Mum is living her best life. The staff are a credit to their occupation and keep us fully updated with all of Mum's care plans. I can fully understand the high score they receive for the service they provide.
Thank you so much for the lovely review, I am delighted that Mum is living her best life. I 100% agree that the staff are a credit and we are lucky to have them. Thank you from us all at Burgh House.
Both of my parents are in Burgh House they are very happy there, all the staff are very caring and helpful. Their room is lovely overlooking the well-kept garden, which they are looking forward to sitting in when the weather is warmer! All their pictures and family photos were fixed to the walls by the maintenance staff which made their room more homely, thanks to everyone for making them so welcome!
Thank you so much for the lovely review, I am pleased to read Mum and Dad have settled in well, its a delight to care for them. Their room certainly looks homely. Thank you again for the positive words
I have been very happy with the standard of care my mother has received since she has moved in. In the 3 years Mum has lived at Burgh House, she has received excellent care. The staff are friendly and polite. Mum also gets on well with the other residents.
Thank you for your kind review, it's lovely to read that Mum is being well looked after. The staff all work extremely hard to ensure everyone receives the best care.
Compared to our experience with other care homes, Burgh House appears to offer its residents a lot more interaction, entertainment and excursions. This is clearly very important to the mental well-being of residents and a confidence builder for our family. No one likes to see their loved ones in care at all, but when they are, they want to see them being cared for and shown empathy, respect and even love.
Thank you for your kind words, Burgh House strives itself with caring, competent staff who all care for the lovely residents regardless of their area of work. I will ensure the staff team is made aware of your kind words.
As is usual, our visits to the home are welcoming, even though the staff are very busy. Our stepmother isn't aware, her moods are 'up and down' so we are ordered 'not to chat' or 'to go home' at times, but staff are available for updates! I had Covid in December so not so many visits. A lot of our time has been taken up by calls and emails to social services and Stepmother's bank HO dug to a problem, now sorted. We are relieved that Stepmum can remain at Burgh House.
Thank you so much for taking the time to write this lovely review, I will pass on your comments to the care team who all work very hard to ensure the well-being of the residents are met at all times.
I moved my mum to Burgh House in July 2023. It took about 6 weeks for her to settle in but now she loves it and joins in all the activities. The staff are all friendly and approachable and you can see they actually care about the residents. I like the fact I can visit Mum whenever I wish, no appointment necessary, as is the case with some care homes. I would recommend Burgh House to anyone.
Thank you so much for this lovely review, I will certainly pass this on to the carers, they will be absolutely delighted as they work so hard to make the resident's life the best it can be.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Burgh House.
There are no upcoming events for Burgh House.
Awards / Recognitions (1)
- 28 Feb 2020Recipient: Burgh House
Accreditations
There are no accreditations posted yet for Burgh House.
Meet the Team (3)

I have worked in Health and Social Care for 30 years starting from the age of 18. I am delighted to have been appointed to Registered Manager within Burgh House and working locally within my home town.
I am qualified with NVQ Level 4 in Health and Social Care & Registered Managers Award and have various Training courses undertaken within the companies.
I am passionate about good care and believe everyone should be cared for as if they were your family, that way everyone will receive the best you can offer.
I believe in my staff and will endeavour to support them throughout their journey with me.

Em has worked for Burgh House Since 2019, during this time has been promoted to Assistant Manager and continues to lead a team of 55 Members of staff. She oversees the Medication System and staff-led competencies.

Chloe was employed in 2019 and has been promoted to Assistant Manager during this time. She is responsible for Resident related systems, such as Care Planning and Medication. Chloe oversees a team of 55 staff.
Frequently Asked Questions about Burgh House
What types of Care is Burgh House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Burgh House have?
There are 48 Single Rooms.
What are the Facilities & Services at Burgh House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Burgh House to the centre of Great Yarmouth?
2.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burgh House to verify any information. View our terms and conditions. Burgh House has an Enhanced Service -more info.