What types of Care is Culrose House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Culrose House have?

There are 28 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Culrose House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Culrose House to the centre of Diss?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Culrose House care home, Norwich Road, Dickleburgh, Diss, Norfolk IP21 4NS

Review from B S (Husband of Resident) published on 1 July 2024 Submitted via Postal Card • Report

Overall Experience

My wife entered Curose in March 2023. She was disabled and had advanced dementia. In August 2023 she was placed in 'end of life care'. She died in June 2024.
For the last six months, she could not do anything for herself.
Tender loving care was given to her by all the staff. I cannot rate this care

home highly enough. If I ever need care myself I will be heading to Culrose.

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Review from George S (Respite Resident) published on 13 September 2023 Submitted via Website • Report

Overall Experience

I had a weeks respite stay and was very anxious at first. I found the staff very friendly and helpful, nothing was to much trouble for them. They made me feel very at home.
The food was very good and plentiful. All in all, it was a very nice experience. Would go back again and would definitely recommend

the home. Anyone looking for a home for their family member, this is the home to go to.

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Review from Elizabeth H (Wife of Resident) published on 29 March 2022 Submitted via Website • Report

Overall Experience

My husband has Alzheimer's disease and has been living at Culrose House for 8-months. He settled very well, thanks to all the staff. There have been some very difficult times, especially during a 2-week lockdown due to Covid. During this time, the staff seemed to be extra supportive. It is clear to

me that management and staff have their priorities right. Residents' safety, dignity and wellbeing always come first. There is a real family feel at Culrose House. I and our family feel welcome at the home. I am sure this makes it easier for my husband to settle. I am able to spend quite a lot of time with my husband at Culrose House and notice that residents are all treated with genuine care and compassion. I'm pleased that now the Covid restrictions have eased, Culrose House is now able to offer a wider range of activities and entertainment for residents, there seems to be a greater sense of fun.

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Review from Susan C (Daughter of Resident) published on 3 May 2021 Submitted via Postal Card • Report

Overall Experience

Back in 2013, of the four care home we visited with Mum, Curlrose was the one Mum felt happiest with. It was "home from home". She read, watched some TV, and enjoyed chatting with the carers. She was well looked after by kind and caring people. Thank you to all at Culrose House; Mum had a lovely eight

years with you!

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Review from Christine B (Niece of Resident) published on 6 April 2021 Submitted via Postal Card • Report

Overall Experience

A chair would be handy in the room for visitors. Otherwise, no other problems.

Reply from Hannah Clarke, Owner at Culrose House

Thank you for your review. All bedrooms are furnished with a comfortable arm chair, if additional seating is required in the room for visits then visitors are welcome to use a chair from the atrium.

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Review from Julie R (Daughter of Resident) published on 16 February 2021 Submitted via Postal Card • Report

Overall Experience

From the moment my dad arrived at Culrose House he was greeted with love and cared for brilliantly. He arrived the day of the Christmas party and there was a gift for Dad. The manager is great, she shows compassion and has time for service users and their families. My dad was very poorly but he smiled

every time the care staff entered his room. All I can say, is thank you for everything.

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Review from Paul M (Son of Resident) published on 12 February 2021 Submitted via Postal Card • Report

Overall Experience

The care my dad receives at Culrose is fantastic. The staff are so dedicated and are such lovely people. I could not be happier with the care provided.

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Review from Christine H (Daughter of Resident) published on 11 February 2021 Submitted via Website • Report

Overall Experience

I moved Mum to this care home in late January 2020, as the previous home was lacking in standards.
Upon arrival I was very impressed with the staff and manager. Mum was a little unsure at first, but after a couple of weeks started to settle.
Then in March 2020 we went into lockdown, I was very worried

for Mum as she had only been there for a few weeks, but the staff were really good.
I visited Mum during the summer a few times and all was good, Mum was clean, well dressed and happy.
I am always kept up to date by the manager and staff as to Mum's wellbeing.
Standards at Culrose House are really good, so I feel happy in myself that Mum is well looked after.

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Review from Alison K (Daughter-in-law of Resident) published on 11 February 2021 Submitted via Website • Report

Overall Experience

Looking after my father-in-law brilliantly at a very difficult time. Couldn't ask for better.
He can be difficult but the manager and staff have been patient and kind while trying to deal with the whole Covid situation.
Only let down by poor communication from social services!
Oh and the birthday

cakes are fantastic!

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Review from O T (Granddaughter of Resident) published on 20 January 2020 Submitted via Website • Report

Overall Experience

We had heard that Culrose provides top-quality care and they had opened their new 12 bedroom extension and cafe. On the day we came to view Culrose we had high expectations and we are happy to say the team seem to be dedicated to ensure residents feel safe and happy. It was not easy for my mum to find

a place for my Grandma and we were concerned if it would not feel like a home but more like an institution. From the moment we walked through the front door, Culrose staff made us feel at home and when we came to the Atrium we were impressed. Culrose is so different from other care homes, brilliant.
Food is important for my Grandma, they have a varied and nutritional diet freshly prepared at Culrose. I have also noted that they have good varieties of activities that my Grandma enjoys every week.
My Grandmas room has an en-suite and direct access to the covered Veranda. It is so nice I told the manager “in a joke” I wanted to move in (but as I am only 26). We are happy we found Culrose.

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Review from Paul E (Son of Resident) published on 11 January 2019 Submitted via Website • Report

Overall Experience

My mother has received the best possible care from staff at Culrose, they have really impressed my family and I. There has never been a time where it has been too much trouble and I have never experienced where they have not put her needs first. They simply have loving, caring staff, helpful and at

no point have I ever been concerned for my mother's wellbeing. I live some distance from Culrose and to visit her has been difficult for me, but staff has been helpful in any way for me to contact her or even using facetime which has been great for both of us. Where Culrose is really different from the other care homes we visited before we chose Culrose is that it is not a large commercial care home which many other care homes now seem to be. Culrose feels like a home not an institution which was important to my mother and the family. There are activities on all through the week, which we as a family have noticed improved my mother's wellbeing.

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Review from Teresa C (Daughter of Resident) published on 14 June 2017 Submitted via Postal Card • Report

Overall Experience

Fantastic care of my elderly father. Could not ask for better attention.

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Review from Helen T (Daughter of Resident) published on 18 May 2017 Submitted via Postal Card • Report

Overall Experience

Culrose House is homely and warm, which made it the ideal choice for my dad.
The staff are wonderful, they always have time, nothing is too much trouble.
My dad felt safe, cared for and lucky to have found a place here.

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Review from Sandy P (Daughter of Resident) published on 22 March 2017 Submitted via Postal Card • Report

Overall Experience

Culrose has a very calm, warm and friendly atmosphere. My father, although confused about many things, is grateful for the care he receives. With 20 residents, Culrose is small enough to be "homely" and not institutional and the staff are always kind to residents and welcoming to visitors. It is a difficult

decision to "put your parent in a home" but my Dad and his family have been happy with our choice of Culrose.

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Review from Pam R (Daughter of Resident) published on 8 February 2017 Submitted via Postal Card • Report

Overall Experience

My mother has been living in Culrose for 3 years, during this time she has been very happy. The staff are patient, caring and loving. There is regular entertainment and activities. The food is cooked on the premises and it is appropriate for the clients.
Recently the home has been upgraded and is

looking much fresher and comfortable.

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Review from C G (Son-in-law of Resident) published on 18 January 2017 Submitted via Postal Card • Report

Overall Experience

When we needed a care home for respite for my mother-in-law I phoned the home to be told we could go and view a freshly decorated room for her to stay in, and we viewed it and decided it was for us and for her to stay. She was welcomed into the home by all very friendly staff and she has a lovely room

and very good food, perfect 24hr attention and she has now decided to stay in the home permanently after receiving all the first class attention she has received.