Docking House

Station Road, Docking, King's Lynn PE31 8LS
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8.2 3 Reviews
  • Docking House, King's Lynn
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1275
  • Self-Funded Residential Dementia Care: £1150 – £1275
  • RESPITE Self-Funded Residential Care: £1150 – £1275
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1275

£1,150.00 – Normal Dependency. This package is for the resident who perhaps
has dementia but is generally independent but requires occasional or minimal
help at times during the 24hr period.
• £1,175.00 – Medium Dependency. Ongoing support with daily care including
washing, dressing and meal support or singly incontinent.
• £1,200.00 – Higher Dependency. Two staff members who are required to support
with manual handling or doubly incontinent.
• £1,225.00 - High Dependency, including the management of challenging
behaviour.
• £1,275.00 - High Dependency, with one-to-one support for an additional hour a
day (7 hours per week).

These prices are only a guideline, please contact Docking House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sherry Peel (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (0)
Are you the Owner/Manager of Docking House? View your Advertising Options

Docking House Reviews (3)

8.2

Docking House has a Review Score of 8.2 (8.199) out of 10, based on 2 reviews in the last 2 years.
Over all time Docking House has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 1
  • 2
  • 2
  • 1
Reviewer Connection to Docking House
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from M R (Son of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have always found Docking House to be very clean, well maintained and well appointed. Most importantly we have found the care staff to be friendly and caring to our mum and to us when we visit. Communication with us from the staff regarding mums health & well being is good and mum is very happy there.
Overall we are very pleased with the care offered at Docking House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P E (Partner of Resident) published on 14 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found Docking House to have a nice friendly atmosphere. The staff are always caring, kind and efficient and the residents are well cared for. The Manager, Assistant Manager and staff make you feel as though you are part of a large family. I am always kept informed of any changes which
affect my partner.
Reply from Jasmine Sehgal, Company Secretary at Docking House

Thank you for your feedback. We greatly appreciate it. Our residents are our family and we're so happy to know you feel the same. If you have any ideas on how we can improve, feel free to pop in and have a chat with us. Once again, thank you for your valued feedback. Best wishes from the Arms Care Family

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy T (Daughter of Resident) published on 13 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Docking House is very friendly and caring, residents are always clean and tidy and the staff are very helpful and kind, the manager and assistant manager are very approachable and always ready to help and assist you in your questions
Reply from Aman Sehgal, Director at Docking House

Dear Wendy,
Thank you so much for your time in writing this lovely review. The staff and management at Docking House will be delighted to hear such amazing feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.2 (8.199)

Overview of Review Score

The Review Score of 8.2 (8.199) out of 10 for Docking House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.818 for Docking House is calculated as follows: ( (19 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 22 Ratings = 4.818
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.381 Points relating to the number of positive Reviews for Docking House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 2 Positive Reviews ÷ 7.8 = 0.256
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Docking House

What types of Care is Docking House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Docking House have?

There are 39 Single Rooms.

What are the Facilities & Services at Docking House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Docking House to the centre of King's Lynn?

14.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Docking House to verify any information. View our terms and conditions. Docking House has an Basic Service - more info.