What types of Care is Fridhem Rest Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fridhem Rest Home have?

There are 23 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Fridhem Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fridhem Rest Home to the centre of King's Lynn?

11.3 mile(s) as the crow flies, distance by road may be significantly further.

Fridhem Rest Home, 79 Station Road, Heacham, King's Lynn, Norfolk PE31 7AB

Fridhem Rest Home

79 Station Road, Heacham, King's Lynn PE31 7AB

8.2 7 Reviews

Care Provided by Fridhem Rest Home

Primary Care Categories

Older Person Care
Dementia
Physical Disability
Visual / Hearing Impairment

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Dementia Residential Care
For a maximum of 25 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia

Other Care Provided

Parkinson's Disease
Stroke
Palliative / End of Life Care
Convalescent Care

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Bar/Café
Phone Point in own room
Television point in own room
Residents Internet Access

Funding & Fees

Weekly Charges per Person

Self-Funded Residential Care: from £1350
Self-Funded Residential Dementia Care: from £1350
RESPITE Self-Funded Residential Care: from £1500
RESPITE Self-Funded Residential Dementia Care: from £1600

Fees are excluding any hairdressing, toiletries, glasses, hearing aids, batteries, dry cleaning, clothing replacements, & private papers/magazines. We do have a selection of daily papers for residents to share.
Fee also depend on the amount of personalised care the individual requires and will go up accordingly.

These prices are only a guideline, please contact Fridhem Rest Home to find out the exact price for your requirements.

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
~~NHS Continuing Healthcare (CHC)~~

Good to Know

Owner

Fridhem Rest Home Ltd

Person in charge

Angela Bailey (Owner)

Local Authority / Social Services

Norfolk County Council

Admission Criteria

dependent on pre assessment of full history of medical issues, physical issues, amount of care required.
Ages 65+

Care Home Design/Build

Purpose Built: No
Last Refurbishment: 2022

Room Information

Single Rooms (23)
Couples/Companion Rooms (1)
Single Rooms with Ensuite Wet Room (23)
Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

Fridhem Rest Home encourage visiting loved ones as much and as often as you can. Feel it is important that family and friends contact continues as if at home.
Fridhem Rest Home also refer to the national guidelines on visiting care homes and encourage good hygiene, and follow guidelines for any outbreaks of any respiratory infections.

Parking

Fridhem Rest Home have parking facilities just outside the house accessible to all staff, tradespeople and visitors.

Review from Catherine K (Daughter of Resident) published on 2 October 2023 Submitted via Website • Report

Overall Experience

From the moment I walked in the door, I could tell that this home was an ‘exception’ to the general expectations of a care home, in a very positive way (and I have visited many others). Fridhem Rest Home is as near as you can get to a ‘home from home’, and the staff clearly take the time to get to know

their residents, and care for them as individuals. In my opinion, as we were not in a position to have my father at home with us, he could not have been in a better place to end his long life. The care that the staff gave to Dad and his family in the last weeks of his life was second to none. He was treated with such respect and dignity, particularly in his last few days, and I cannot express how much this meant to me, both as his daughter and a health care professional myself. I will forever be grateful to the wonderful team who shared his life for the last few months, and as he said himself ‘if I have to be in a place like this, I don’t think you’d find a better one anywhere’.

Reply from Angela Bailey, Manager at Fridhem Rest Home

Thank you, it was a pleasure and a privilege to look after such a lovely man.

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Review from James B (Son of Resident) published on 7 December 2022 Submitted via Website • Report

Overall Experience

Both our parents have been residents in Fridhem and we have always found the staff to be thoroughly professional, kind and fully focused on the residents' welfare. The pandemic obviously presented many challenges, but we were always reassured by the level of support and caring provided. When our mother

passed away last year the staff were very sympathetic and supportive, especially to my father and helped him, my sister and I through that difficult time. For this and the continued care provided to my dad, we are extremely grateful.

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Review from Sheridan D (Daughter of Resident) published on 7 September 2022 Submitted via Website • Report

Overall Experience

Every time I have visited I found the staff friendly and helpful they have looked after my mum excellent and catered to all her needs, the activities are very good and keep the mind active the room is very neat and tidy, the garden is lovely with homegrown vegetables.

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Review from Charlotte L (Granddaughter of Resident) published on 25 August 2022 Submitted via Website • Report

Overall Experience

I can not recommend this home enough. My Nan had vascular dementia and arthritis. She was previously in a previous care home for a few months. It was so disappointing like a mini hospital and no activities to help keep her mind active. This home was then recommended by word of mouth. What a difference

Fridhem made to the last two and a half years of her life. She was so much happier. It felt like a home, not a hospital. My Nan got back her old spirit and cheekiness. The way the residents were treated was with respect and kindness. I witnessed genuine warmth and care from all the staff. The care they gave my Nan was exceptional. When my Nan was in end of life care a member of staff spent half the night on the phone fighting for a doctor to sign off on a driver which she needed making sure a nurse came out asap. We were allowed to visit night or day this was all just after covid rules had changed so the home had been run ragged. She was kept clean and comfortable. Our Superheroes.

Reply from Angela Bailey, Manager at Fridhem Rest Home

Such a pleasure and a lovely lady to have looked after. Always had a smile, we often remember her. Thank you for your kind words.

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Review from A P (Daughter of Resident) published on 30 May 2022 Submitted via Website • Report

Overall Experience

The care staff at Fridhem are great, they make the home welcoming and friendly. Unfortunately, we found this excellence in standards of care wasn't replicated when it came to the organisational practices of the home, involving families in care planning, and notifying us of changes in our mum's health.
The

latest CQC inspection report for the home sadly bears this out in the fact that safety and management were deemed as 'requiring improvement'.
We do not feel, having experienced ourselves upsetting experiences at the end of our mother's life, that the home's end-of-life policies and procedures are robust enough. We found Fridhem care home to be reactive, not proactive, and totally no planning. They were reluctant to call out of hours.
The home were found to be at fault by the Local Government Ombudsmen of having neglected the personal care of our mother. The complaint decision can be found on the Local Government Ombudsmen website.

Reply from Angela Bailey, Manager at Fridhem Rest Home

A CQC inspection and an ombudsman's investigation has been completed, their full reports are published public documents and can be reviewed on their websites. In both cases we were found not to have been neglectful in the end of life care of this lady.
Unfortunately CQC did say we required improvement but it was not around our policies and procedures or our reactions to dealing with a resident in declining health.
The ombudsman also found no fault other than one personal care issue for which an apology was issued and accepted by the family.
The staff and management have worked and continue to work incredibly hard in very difficult and unprecedented times of the last two years.
I am proud of what we have achieved and what we continue to with the high standard of care we continue to deliver to all our residents and families.
We have in place strategies to validate our actions , and constantly monitor with audits all factors relating to the management of the home.

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Review from Jane B (Daughter of Resident) published on 23 March 2021 Submitted via Website • Report

Overall Experience

A wonderful home. The staff cared so well for our mother right up to the end. Everyone I met at Fridhem was warm-hearted and kind, and they all went out of their way to make life enjoyable for the residents.

Reply from Angela Bailey, Manager at Fridhem Rest Home

Absolute pleasure caring for such a lovely lady. Thank you very much for your kind words. Fridhem.

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Review from Octavia L (Niece of Resident) published on 11 November 2019 Submitted via Website • Report

Overall Experience

Amazing home. I cannot thank the staff enough for the care that they gave my aunt during her entire time there and especially her last days. I cannot fault them and am so grateful for everything that they have done for both my aunt and my family at such a difficult time.

Reply from Helen Marshall, Manager at Fridhem Rest Home

Your Aunt was a lovely lady, we were so honoured to look after her right till the very end. Thank you for your kind words and all of the support your family has given to us at Fridhem Resthome.