
I would highly recommend this care home.S B(Granddaughter of Resident/Service User)



I would highly recommend this care home.S B(Granddaughter of Resident/Service User)



Situated in a semi-rural location in a friendly village in Norfolk, Ashfields is a purpose built home with a high standard of décor, spacious courtyard, pleasant gardens and modern facilities.
This home really does get the best of both worlds; plenty of local amenities yet within easy reach of the historic city of Norwich and the sea side town Great Yarmouth and its beautiful coastal resorts. They're also only 10...
Care Provided by Barchester Ashfields Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Ashfields Care Home for full pricing details and T&Cs.
Contact Barchester Ashfields Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Ma Trifonita Pulmones (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
- Number of floors: 1
Room Information
- Single Rooms (42)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Please feel free to visit Ashfields at any time - door is always open!
Parking
- Standard and Disabled car parking spaces available at the front of the home.
Barchester Ashfields Care Home Reviews (142)
Barchester Ashfields Care Home has a Review Score of 9.7 (9.709) out of 10, based on 32 reviews in the last 2 years.
Over all time Barchester Ashfields Care Home has 142 reviews.
My mother has been in this care home for more than seven years. She is extremely well cared for and the staff are more than helpful at all times. My mother still looks forward to having her hair done every week (not bad at the age of 97). They have a first rate chef at the home who prepares everything from fresh and the food is appetising. There are always activities to participate in.
My mother has been in Ashfields since December 2016 and the staff have been polite, supportive, professional to my mother, my elderly father who visits regularly and myself. I feel confident that my mother is receiving excellent care, is treated as an individual with dignity and respect.
Our father is very well looked after. We are really grateful to have found Barchester Ashfields Care Home. We would have no hesitation in recommending this home. The staff are fantastic!
I am very pleased with the care my wife is receiving at Ashfields and I am always made very welcome.
The family were made welcome at Barchester Ashfields Care Home at all times. We cannot thank it's staff enough for the peaceful and dignified end of life they gave to my sister. It is something that the family will always remember. The manager was so kind and understanding.
This care home has an amazing atmosphere as trained nurse and community chaplain. I have visited many care homes and this was my best ever experience. Through suffering from dementia the residents in this care home seemed to be at home in their surroundings and I was most definitely visiting their home as a guest. The sense of continuing respect for each individual was very evident and the attention to detail and creativity in using things that prompted memories for people was incredible.
We are really pleased with how well mum has settled into Ashfield. In particular, we like how she spends time with other residents in the sitting room and participates in activities. In her previous care home, she did not have her room so we are very relieved that she has a better more sociable quality fo life. She has made friends, put on weight, and has been out on trips. Overall I think she is happy at Ashfields and safe which gives us peace of mind.
I was so impressed with the home, especially as I was walking around, they had entertainment on. All the staff kitchen, laundry, admin all took the time to get involved. This made me feel home from home and not just a care home. The staff care! I was looking for day care however my dad does not have dementia.
My sister has been at Ashfields Care Home for a long time. She is very poorly now aged 86. I see my sister twice a week. I visit her on different days of the week and time of day. I have always been pleased with the care she receives.
The atmosphere in the lounges and communal area appear happy and caring. Two of the residents come across as aggressive due to their illnesses but are attended to by staff in a diplomatic caring way, especially if they confront other residents.
The residents always appear clean and tidy in their dress.Those who are able to are taken on many trips ie. river boat excursion, visits to local garden centre etc. and are well attended to.
My husband is very well cared for, well fed. Christmas and New Year were very good. I am made to feel one of the family when visiting and can have meals with him at any time. I do fee it would be better if there were more male residents in the home.
This was my father-in-laws first visit to Ashfields for respite care, my father-in-law really enjoyed his week, the care given was excellent. Lovely friendly staff, nothing was too much trouble. The variety of food in the restaurant was great. Everywhere so clean and tidy. All the residents seem so happy and settled. My father-in-law will be back in October.
I found the overall care of my dad was very good and specific staff members were particularly lovely and took him under their wing. He was very poorly throughout his stay and could be quite difficult to handle sometimes, but at the very end there were 5 members of staff sitting with him and that gave us a great comfort. However at times during his stay there were staff shortages and my dads cleanliness was not as good as it could have been, and I needed to insist he was given a bath. You need to get rid of the carpets in the room.
Excellent in all areas.
My family and I have always been greeted with recognition and inclusion. We have noted that staff look after our mum as well as possible in this environment and treat her as close to one of their own family members as is possible. My sister and I are regularly updated on mums progress and we feel that she is well cared for. Its a shame that she is not well enough to participate fully in the regular outings/events made available to her.
Very caring and cheerful staff, good food and facilities. Events organised and residents treated with dignity - doctor visits regularly. Only criticism - gifts and belongings go missing, hard to keep track of personal items. Overall standard is very good and the staff are doing an excellent job.
Review was very positive underlining the care needs of my sister. I was made to feel very welcome by the friendly staff and met the new manager for the first time she came across very positively about her role and seemed pleased that we were happy about my sisters continued care. She did point out that after a recent inspection she needs to address some issues and that she would be attending to these soon. I left feeling happy at where my sister is and confident that all her needs are being met.
Mum has vascular dementia, the staff are always very hard working and understanding, I am very happy with their care. She is always clean and in her own clothes which is a plus. There have been a few changes in management and carers. The only thing I am concerned about on occasions is the amount of staff on duty. The home is always really clean and tidy, mum seems to be happy and contented. The staff always have time for the residents and also for me, I have needed them on many occasions when I have been upset.
When visiting my mother at Ashfields I always find the staff very friendly and extremely attentive to her needs. As she has dementia nothing is too much trouble to make her as happy and comfortable as they can. There is always a happy atmosphere and lovely smell of cooking! We are very satisfied with every aspect of her care.
All the staff were helpful and friendly and especially the management who gave me a great deal of assistance in transporting my wife to Ashfields. Also during my visits. Meals were first rate and the en-suite room was cheerful and comfortable. My wife appeared quite comfortable there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 April 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (60) & Events (2)
- 28 Aug 2026
Understanding and getting to know our Residents life experiences and life history is very important to us at Alice Grange. It allows our Team to engage and build meaningful relationships...
- 20 Aug 2026
Our Activities Team is dedicated to ensuring that we organise events that encourage our residents to host their families and friends at Ashfields. Our home is always to open to...
- 20 Aug 2026
Residents at Ashfields Care Home love the animal therapy sessions that our dedicated Activities Team organises *weekly/monthly*. As one of the foundations of our Life Enrichment program, we know that...
- 17 Sep 2026Organiser: Barchester Ashfields Care Home
- 29 Sep 2026Organiser: Barchester Ashfields Care Home
Awards / Recognitions (16)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Ashfields Care Home.
Meet the Team (7)

My name is Nita Pulmones. I am the General Manager at Ashfields Care Home. I have 27 years of experience in healthcare, starting from working as a Rural Health midwife in the Philippines to being hired by Barchester Health Care in 2003. Since then, I have worked in various care homes and nursing homes in Norwich in various roles, leading to my current role.
My passion and priority are our residents' medical needs and well-being. It is an honour to ensure each individual is treated with respect and dignity and is a pleasure to work closely with wonderful staff who deliver high-quality care for our residents.

I am a dedicated Deputy Manager with a strong foundation in clinical care, leadership, and team management within nursing and residential care homes. I am highly compassionate and committed to providing high-quality, person-centred care, while ensuring full compliance with CQC standards and enhancing the overall well-being of residents. I value building genuine and meaningful relationships with those in our care, treating each resident as I would a valued member ofmy own family.
Supporting residents in their daily lives and meeting their individual needs brings me great fulfilment, and I am committed to upholding high standards of care while working closely with our team to create a warm, supportive, and welcoming environment where both residents and colleagues can thrive!

My name is Xen and I am lucky enough to be the Activities Coordinator here at Ashfields.
I have experience working in care homes in Activities leisure and lifestyle roles. In my own time, I love to go antique shopping and make crafts.
I love being part of the Ashfields team and supporting our residents to live their best lives with fun, interesting, and varied activities available every week. I always feel its important for the residents to have the opportunity to explore new interests as well as keep up with previous interests and hobbies.

Hello, my name is Dawn and I am the Administrator here at Ashfields Care Home.
I joined Barchester in 2012 and I am here to assist with any contractual questions that you may have and also ensure that our residents and their families are fully supported by our home.
I have always enjoyed working closely with people and especially meeting residents, their families and friends. If there is anything that I can do to help - please do not hesitate to ask and I look forward to welcoming you at Ashfields very soon.

Hello, I am Said the Head Chef at Ashfields Care Home.
I have vast experience as a Head Chef and a varied catering background. I pride myself on getting to know all our residents really well and take a very person-centred approach to my cooking and baking.
I love creating new dishes and variations depending on the residents' likes and dislikes, it makes me happy knowing people are enjoying my food!

Hello, my name is Tony and I am the Head of Maintenance here at Ashfields Care Home.
Helping to make our home inviting, comfortable and safe for our residents, relatives, guests and colleagues is absolutely paramount to me.
I am exceptionally proud to work for Barchester and am committed to maintaining the highest standards in everything that we do for those that have chosen to make Ashfields their home.
If there is anything that I can do to help when you visit please do not hesitate to ask and I look forward to meeting you all very soon!

Hello, my name is Diane and I am a Senior Care Assistant here at Ashfields.
I joined Barchester in 2013 and always enjoy spending time with our residents to ensure that they receive the highest quality of care at all times. I aim to make Ashfields a home away from home for our residents and to help support them with their daily routines.
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