This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Please feel free to visit Ashfields at any time - door is always open!
Standard and Disabled car parking spaces available at the front of the home.
Barchester Ashfields Care Home has a Review Score of 9.6 (9.611) out of 10, based on 32 reviews in the last 2 years. Over all time Barchester Ashfields Care Home has 121 reviews.
Review from Phillip M (Son of Resident) published on 29 July 2015
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.611) out of 10 for Barchester Ashfields Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.611 for Barchester Ashfields Care Home is calculated as follows: ( (273 Excellents x 5) + (85 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 380 Ratings = 4.611
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Ashfields Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Apr 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: General Manager
Joined: 2023
My name is Nita Pulmones. I am the General Manager at Ashfields Care Home. I have 27 years of experience in healthcare, starting from working as a Rural Health midwife in the Philippines to being hired by Barchester Health Care in 2003. Since then, I have worked in various care homes and nursing homes in Norwich in various roles, leading to my current role.
My passion and priority are our residents' medical needs and well-being. It is an honour to ensure each individual is treated with respect and dignity and is a pleasure to work closely with wonderful staff who deliver high-quality care for our residents.
Job Title: Deputy Manger
Joined: 2024
My name is Caroline and I am the Deputy Manager at Ashfields Care Home. I have worked in Healthcare for the past 16 years, within Residential and nursing settings. During this time I have developed a strong passion for Dementia care. I am extremely focused on leading the Team to provide the highest quality of care for our residents at Ashfields. As the Deputy Manager my main aim is to build relationships with residents and relatives to ensure that their experience of living at Ashfields is truly memorable.
Job Title: Administrator
Joined: 2012
Hello, my name is Dawn and I am the Administrator here at Ashfields Care Home.
I joined Barchester in 2012 and I am here to assist with any contractual questions that you may have and also ensure that our residents and their families are fully supported by our home.
I have always enjoyed working closely with people and especially meeting residents, their families and friends. If there is anything that I can do to help - please do not hesitate to ask and I look forward to welcoming you at Ashfields very soon.
Job Title: Head of Maintenance
Joined: 2010
Hello, my name is Tony and I am the Head of Maintenance here at Ashfields Care Home.
Helping to make our home inviting, comfortable and safe for our residents, relatives, guests and colleagues is absolutely paramount to me.
I am exceptionally proud to work for Barchester and am committed to maintaining the highest standards in everything that we do for those that have chosen to make Ashfields their home.
If there is anything that I can do to help when you visit please do not hesitate to ask and I look forward to meeting you all very soon!
Job Title: Senior Care Assistant
Joined: 2013
Hello, my name is Diane and I am a Senior Care Assistant here at Ashfields.
I joined Barchester in 2013 and always enjoy spending time with our residents to ensure that they receive the highest quality of care at all times. I aim to make Ashfields a home away from home for our residents and to help support them with their daily routines.
Job Title: Peripatetic Senior Care Assistant
Joined: 2019
Hello, my name is Zack and I am a Peripatetic Senior Care Assistant here at Ashfields.
I joined Barchester in 2019 and I have always enjoyed helping people. I like to spend time with the residents and their loved ones, listening to their stories and ensuring we support them when needed.
Helping our residents settle into their new homes, and making sure they that feel comfortable and receive the best possible care is very important to me.
Job Title: Activities Coordinator
Joined: 2023
My name is Xen and I am lucky enough to be the Activities Coordinator here at Ashfields.
I have experience working in care homes in Activities leisure and lifestyle roles. In my own time, I love to go antique shopping and make crafts.
I love being part of the Ashfields team and supporting our residents to live their best lives with fun, interesting, and varied activities available every week. I always feel its important for the residents to have the opportunity to explore new interests as well as keep up with previous interests and hobbies.
